While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Mobile phone repair shop

Written by the company

At ScreenSavers NI, we specialize in a comprehensive range of mobile phone repair services, including screen replacements, battery replacements, and diagnostic assessments. Our team of highly trained technicians utilizes state-of-the-art tools and high-quality components to deliver repairs that not only meet but exceed industry standards. We pride ourselves on our swift turnaround times, ensuring that our clients are not left without their essential devices for long periods. Furthermore, our customer-centric approach guarantees transparent pricing and exceptional service, fostering trust and satisfaction among our clientele.


Contact info

3.5

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’m unfortunately posting another…

I’m unfortunately posting another update as this matter remains unresolved.

A refund was promised in November. Since then, I’ve been repeatedly told the refund had been processed, that I should have already received it, or that it was being followed up again with the bank. Despite this, the funds are still not in my account.

I have made every effort over several months to resolve this privately and civilly, allowing additional time and multiple opportunities for it to be corrected. That has not resulted in the refund being returned.

As the refund is still outstanding, I am now escalating this through appropriate consumer and dispute resolution channels, as well as continuing to raise the issue publicly until it is resolved.

I am simply asking for the refund that is owed. Once the funds are received, I will update or remove this post accordingly

23 January 2026
Unprompted review
Rated 5 out of 5 stars

An excellent service

An excellent service. I contacted Nathan late on a Friday night and he came back immediately with a quote. Rang him Saturday morning and he collected the next day and delivered the phone back in the evening - good as new! Highly recommend Screensavers NI they deliver what they promise! Nathan a nice and trustworthy guy as well! Thank you Nathan

3 August 2025
Unprompted review
ScreenSavers NI logo

Reply from ScreenSavers NI

Thank you so much for the fantastic review! We really appreciate you taking the time to share your experience. It was a pleasure helping you out, and I’m glad we could get everything sorted quickly and smoothly. Your kind words mean a lot – especially about trust and service, which are exactly what we aim to deliver at ScreenSavers NI. Thanks again for the recommendation!
– Nathan

Rated 5 out of 5 stars

Top Service


I messaged and Nathan replied straight away. He collected my phone within a short time, fixed it and returned it back again. Great service and I’d totally recommend *****

23 July 2025
Unprompted review
ScreenSavers NI logo

Reply from ScreenSavers NI

Thanks so much for the lovely review, Heather! I’m really glad I could get your phone sorted quickly for you. I really appreciate the recommendation – it means a lot! If you ever need anything else, you know where to find me.
– Nathan @ ScreenSavers NI

Rated 5 out of 5 stars

Highly recommend screensavers ni

Nathan delivers a fantastic service. Phone pick up from my home and returned promptly. Kept informed of process. Cannot recommend highly enough.

12 June 2025
Unprompted review
ScreenSavers NI logo

Reply from ScreenSavers NI

Hi Andrea,

Thank you so much for your kind words! We're delighted to hear you were happy with the service — it was a pleasure picking up and returning your device, and we're glad the updates along the way helped keep things smooth.

If you ever need us again, you know where we are!

All the best,
Nathan
ScreenSavers NI

Rated 5 out of 5 stars

5* service

Messaged ScreenSaversNI and got a quick response and quote for fixing my phone, turnaround time was brilliant and it was a very fair price. Customer service was great and it’s fab to have my phone back and working so thank you!

21 February 2025
Unprompted review
ScreenSavers NI logo

Reply from ScreenSavers NI

Dear Ellen,

Thank you so much for taking the time to share your wonderful experience with ScreenSavers NI! We’re thrilled to hear that our quick response and turnaround time exceeded your expectations. Providing fair pricing and great customer service is our top priority, and it’s fantastic to know that you felt well cared for during your phone repair process.

We’re delighted to have your phone back in working order and appreciate your kind words. If you ever need our services again or have any questions, please don’t hesitate to reach out.

Thank you once again for your glowing review, and we look forward to serving you in the future!

Warm regards,
The ScreenSavers NI Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look