ScrewfixWardrobes.com Reviews 511

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I ordered the sliding doors and track from Screwfix and the internal drawers and hanging rails from Screwfix Wardrobes. It seemed odd that I could not order everything together, but they all cam... See more

Company replied

Rated 5 out of 5 stars

I've used you several times for projects. Always been very happy and this time was no different! Ordering process was fine, lead time was good and delivery was excellent. Doors are now installed.... See more

Company replied

Rated 1 out of 5 stars

Ordered a wardrobe kit for self installation but didn’t receive complete kit - mirror doors were missing! No word or warning from Screwfix explaining why the mirror doors weren’t delivered with the... See more

Company replied

Rated 5 out of 5 stars

Generally fine, delivered on time undamaged. Fitted well, soft close a boon, and look good. Installation straightforward as long as instructions followed to the letter. Only slight niggle, the horiz... See more

Company replied

Company details

  1. Home & Garden

Written by the company

ScrewfixWardrobes.com was powered by Spaceslide - market leaders in made-to-measure sliding wardrobe doors, and wardrobe storage solutions. This relationship ended in May 2024, you can however get the same great products and services direct from Spaceslide by visiting www.spaceslide.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

511 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Sliding doors were ordered in December…still no sign

Sliding doors were ordered in December so that client would have installation completed this week and there is no sign yet. Correspondence to date has yielded no satisfactory result.

And still no reply since your reply so yesterday I cancelled my order and have asked for a full refund. Still awaiting confirmation on that.

7 January 2021
ScrewfixWardrobes.com logo

Reply from ScrewfixWardrobes.com

Hi Andrew,

We're terribly sorry to hear of your disappointment in this instance.
We have taken a look into this for you and can see that a member of our customer support team contacted you at around 4pm yesterday and is chasing this matter internally on your behalf.
As soon as they do have an update they'll be in touch via response to your email correspondence.

Kind regards,

Scewfix Wardrobes

Rated 5 out of 5 stars

Excellent product with very well…

Excellent product with very well packaged delivery

27 December 2020
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Reply from ScrewfixWardrobes.com

Hi Amit,

Thank you for taking the time to provide us with your feedback on your recent Screwfix Wardrobes order. We are delighted to hear that you were pleased with your final product and its delivery, and very much hope that we will be able to provide you with our services again in the future.

Kind regards,

Screwfix Wardrobes

Rated 5 out of 5 stars

Excellent service

Excellent service, arrived when they were scheduled,
great product for the price and easy to assemble.

21 December 2020
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Reply from ScrewfixWardrobes.com

Hi Clifford,

We are happy to hear that you were pleased with the service you received from us at Screwfix Wardrobes, and that the end product met your expectations.
We thank you for taking the time to provide us with your kind feedback, and very much hope you will consider utilising our services again in the future!

Kind regards,

Skrewfix Wardrobes

Rated 5 out of 5 stars

Excellent

Excellent, excellent delivery, excellent customer service

20 December 2020
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Reply from ScrewfixWardrobes.com

Thank you for taking the time to provide us with your feedback on your most recent Skrewfix Wardrobes order.
We are glad to hear that your experience was so excellent, and very much hope to be able to provide you with our services again in the future!

Kind regards,

Skrewfix Wardrobes

Rated 5 out of 5 stars

Great sliding doors

Our new wardrobe doors are excellent! Great value for money (brought with black Friday deal) Delivered within time frame stated, kept informed of delivery, and drivers friendly too. Very easy to install although I did print instructions from website as easier to read a single sheet than the booklet. Look great and really make the room look finished. Would recommend to others

20 December 2020
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Reply from ScrewfixWardrobes.com

Hi Steven,

We are glad to hear that your Skrewfix products and experience was so positive, and thank you for taking the time to provide us with your feedback on this.

We thank you for your recommendations of our services to others, and very much hope to provide you with our services again in the future!

Kind regards,

Skrewfix Wardrobes

Rated 2 out of 5 stars

Unfortunately one mirrored door arrived…

Unfortunately one mirrored door arrived cracked so we are waiting for a replacement. Customer support did respond straight away though( thus 2 stars) so we are hopeful that it will be delivered soon - otherwise lovely shaker wardrobe doors.

13 December 2020
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Reply from ScrewfixWardrobes.com

We are sorry to hear about the issues experienced with your recent Screwfix Wardrobes order.

We can see from our email inbox that a member of our team has been assisting you directly, and that the replacement has been organised from our end. Following this HDS will be in contact with you directly to arrange a delivery date.
Of course, if you do experience any issues with this or have any further queries, please do not hesitate to get into contact with us. We're always more than happy to help.

Kind regards,

Screwfix Wardrobes

Rated 5 out of 5 stars

Easy website design

Easy website design. Good communication for delivery. Phones get answered when you call (unusual these days) the only negative is I need to buy extra aura wardrobe internal bars and you don’t sell them.

25 November 2020
Rated 4 out of 5 stars

simple!!!!!

simple!!!!!! we don't have them yet not due until 9/11111

5 November 2020
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Reply from ScrewfixWardrobes.com

Hi James

We can see that your order was booked with you for delivery for 09/11.

We do hope you enjoy your new wardrobe!

Kind Regards
ScrewfixWardrobes

Rated 5 out of 5 stars

The doors are the second set we have…

The doors are the second set we have ordered having installed them at our previous home and just as the first time they were delivered to timescale, absolutely top quality and the addition of the soft close as standard is superb. Easy to fix and just cannot praise them highly enough.... oh one fault, they are so nice my mum and dad want a set and I have 'won the job' of fitting them in a couple of weeks when they arrive lol!!!!
Brilliant well done ScrewfixWardrobes.

20 October 2020
Rated 5 out of 5 stars

The custom made 3 door wardrobe system…

The custom made 3 door wardrobe system was delivered by 3 very helpful staff, the quality and build of the wardrobe panels I’d say is better than I expected. My ceiling and floor were out of level, so took me all day to with packers and washers to get the tracks right. Then it was a dream to install. I really like the smoothness of the rollers and soft closers. Well Impressed. Thank you Screwfix.

13 October 2020
Rated 4 out of 5 stars

Wardrobe kit worth the wait

It took a while from ordering to the kit being delivered, but it was worth the wait. Doors look fab and whole kit was easy to install.
Would recommend the doors & track that I ordered.
Customer services were helpful and delivery service too. Overall a happy experience!

12 October 2020
Rated 3 out of 5 stars

Made to measure wardrobe kit.

Bought a made to measure sliding door wardrobe kit from Screwfix Wardrobes and although the Service from Screwfix was very good as always, I feel the product was not good value.
The doors were manufactured to the correct size from my measurements, but they are much more flimsy than expected, with some poorly fitted joints and sharp ragged edges on the metal extrusions. Also, the wheel system does not appear to be built for longevity.
Overall, while the installed wardrobe looks acceptable, it remains a slightly disappointing purchase.

7 October 2020
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Reply from ScrewfixWardrobes.com

Hello Andy

Thank you for taking the time to leave us your feedback.

We're sorry to hear that you are disappointed with the product, this certainly isn't something we would expect. If you'd like to send us some images to info@spaceslide.co.uk of the joins and sharp edges you mentioned we would absolutely look into this further for you?

We are extremely confident in the running gear and the durability of these. We carry out vigorous testing and manufacture these ourselves. We also offer the 10 year warranty on these parts. We hope this offers reassurance!

Kind Regards
ScrewfixWardrobes

Rated 3 out of 5 stars

Doors where delivered 24days after…

Doors where delivered 24days after ordering and delivered into hallway due to COVID-19 constraints, well packaged but appear to have taken a couple of knocks in transit, one to base of door not visible installed but a second one is visible and will require a touch up. Otherwise doors look great and of good quality and to the size specified, had to cut the top track as 5mm to long.

28 September 2020
Unprompted review
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Reply from ScrewfixWardrobes.com

Hi Matthew

We are sorry to hear that some of your order arrived damaged, every care is taken to try to eliminate this the best we can. We would always replace any item for you that didnt arrive as it should.

If you'd like us to replace these please contact us on info@spaceslide.co.uk

We are please to hear that you are please with the overall look of the doors!

Kind Regards
ScrewfixWardrobes

Rated 3 out of 5 stars

The sliding wardrobes arrived in good…

The sliding wardrobes arrived in good time, however both doors were damaged on reverse side.

27 September 2020
Unprompted review
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Reply from ScrewfixWardrobes.com

Hi Jan

We've checked our system and are unable to locate any correspondence around the reporting of damaged products. Are you able to re-send this to info@spaceslide.co.uk please so we can look into this immediately for you.

Kind Regards
ScrewfixWardrobes

Rated 1 out of 5 stars

The size you order should be the one…

The size you order should be the one you get

26 September 2020
Unprompted review
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Reply from ScrewfixWardrobes.com

Hello Jon

As liners have been selected at the point of purchase our system does automatically make the deductions to accommodate these within your opening dimension. Whilst liners aren't compulsory if selected then it is imperative that these are installed in order for your doors and track to fit.

Kind Regards
ScrewfixWardrobes

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