Thank you Escalation team.
2 January 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
4.4
Excellent
35 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prompt response
The fact that you acted promptly and accepted my wish to unsubscribe from your institution. Prompt service always makes a good and lasting impression.
2 January 2026
Unprompted review
Emerald solved my problem,Thank you…
Emerald solved my problem,Thank you Emerald
Thank you, Escalation Team ).
23 December 2025
Unprompted review
Immediate action and very responsive…
Immediate action and very responsive what I need for help
22 December 2025
Unprompted review
Attending to my request immediately
Attending to my request immediately
22 December 2025
Unprompted review
Their service is great and they are trustworthy. My experience with then is topnotch
They did everything I wanted ,great service and they are always there if you encounter any trouble.
21 December 2025
Unprompted review
My concern was attended to promptly
My concern was attended to promptly. Thank you escalation team.
20 December 2025
Unprompted review
it is possibile trus this company
Raj helped me very much.Thank you Escalation Team.
6 November 2025
Unprompted review
Very helpful with eny questions and clarification
I hade a problem with my account and it was sorted out on the spot. They are very fast with eny questions and very helpful.
6 November 2025
Unprompted review
Andy helped me with everything I needed…
Andy helped me with everything I needed from her/him and I'm so happy 🥺🥺
5 November 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.