Scrubin Uniforms Reviews 883

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and comfortable. Many people also highlight the excellent customer service, appreciating the helpful and responsive assistance they received. However, some customers experienced issues with order processing and delivery times, with some items taking longer than expected to arrive or being shipped separately. There were also occasional concerns about product sizing, with some reviewers finding items either too large or too small compared to their usual size or the provided charts.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers appreciate the quality of the products,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy ordering process and quick... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of products,... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise the fast delivery, with some receiving... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Check out was clumsy. I had to exit the check out to update my profile so your system recognized my address. A more streamlined check out would help. Shipping seemed expensive for a small bag... In th... See more

Company replied

Rated 4 out of 5 stars

Quality is really good. I love print tops so I wish there were more of those. Site is easy to navigate. Shipped out quickly despite a few items noting they may take a little longer to ship being in di... See more

Company replied

Rated 4 out of 5 stars

The checkout process was really easy and I received my order in about a week. I purchased the cargo drawstring pants, and I think I could have sized down a size or two. I ordered based on the sizing c... See more

Company replied

Rated 3 out of 5 stars

I’m happy with the products and selection (although color selection could be better), and the ordering process is easy enough. My only issue is that every time I place an order, I double-check to make... See more

Company replied


Company details

  1. Activewear shop
  2. Clothing Shop

Information provided by various external sources

Scrubin Is Your Destination For the Lowest Prices On Nursing Scrubs, Medical Uniforms, Medical Supplies & More. Shop At Scrubin and Save On Scrubs Today!


Contact info

3.8

Great

TrustScore 4 out of 5

883 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I did not get my complete order

I did not get my complete order. I ordered a scrub top and bottom and only received the bottom

23 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

We appreciate you getting in touch! I completely understand how delays can be frustrating. Please reach out to our support team at customerservice@scrubin.com with your order number — they’ll provide the latest ETA and review any options with you.
Scrubin Team

Rated 5 out of 5 stars

everything

everything, went fine and I loved the discount on 50% off on clearance sale. you should do that again

17 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 2 out of 5 stars
Scrubin Uniforms logo

Reply from Scrubin Uniforms

I’m sorry your order arrived later than expected. We’ll review this on our end to help prevent it from happening again.
-Scrubin Team

Rated 2 out of 5 stars

I received my jacket with 3 stains on…

I received my jacket with 3 stains on it. I was told to try to wash it. They didn’t come out. I was then told that they would send me out a new one. It’s been almost 2 weeks and have not received anything or an update on shipping. We used this company for my company and I think we will move onto a different one now.

17 October 2025
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Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Rated 1 out of 5 stars

Returns:

Returns:
There needs to be a better way to get a return without having to pay for shipping, also there needs to be something done better with returns on embroidered items not being able to do a return is unacceptable.

23 October 2025
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Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Rated 5 out of 5 stars

Comfortable material

Easy website. Just enough options to choose from.

23 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 5 out of 5 stars

Quality products

Quality products, excellent customer service

23 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 5 out of 5 stars

Quality garments

Quality garments

16 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 3 out of 5 stars

Sizes run extremely big

Sizes run extremely big. Had to return 4 of the 5 tops I purchased and had to pay more for the return then one of the tops.

22 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thank you for sharing your feedback! If there’s anything we can assist with, please feel free to reach out to our customer service team at customerservice@scrubin.com. We truly appreciate you choosing Scrubin!

Rated 1 out of 5 stars

Shipping is Horrible

Horrible. This is like the 4th time this company has messed up our order. I have updated the shipping address multiple times in my account, and they continue to ship packages without our suite number, which delays the shipment as it gets sent back to them and then has to be sent back out to us. We will be taking our business elsewhere, as this is just ridiculous. We ordered on 10/16/25, and it is now 10/29/25 by the way.

29 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Rated 3 out of 5 stars

Missing an item

20 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for reaching out! I completely understand how frustrating order issues can be. Please contact our support team at customerservice@scrubin.com with your order number — they’ll help resolve the issue and review any available options with you.

Scrubin Team

Rated 4 out of 5 stars

Good service

17 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

Rated 3 out of 5 stars

I’m happy with the products and customer service, but availability and shipping times

I’m happy with the products and selection (although color selection could be better), and the ordering process is easy enough. My only issue is that every time I place an order, I double-check to make sure nothing is listed as unavailable or backordered — yet after the order processes, I still end up with items on backorder or shipping delays that take over two weeks and its not free shipping. Example placed order on 10.1.25 received 10.25.25 It’s frustrating and makes me consider ordering locally or through Amazon instead.

1 October 2025
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Reply from Scrubin Uniforms

Thank you for sharing your feedback! If there’s anything we can assist with, please feel free to reach out to our customer service team at customerservice@scrubin.com. We truly appreciate you choosing Scrubin!

Rated 1 out of 5 stars

Watch your charges!

I was charged twice for my order. Now I have to wait 90-120 days while my bank disputes the charge to get my money back. It took an entire week just to get my order shipped when it was marked in stock. Then was told it was being shipped USPS, the tracking number didn’t exist with USPS yet because it said they hadn’t received it. When my package arrived it had been sent by FedEx from some location in a different state with a different company name from the company. I should have followed my gut and not ordered from here when I saw that PayPal was no longer a payment option. This used to be one of the main companies I used to order scrubs from, but now I will no longer be using them.

14 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Hi,
Thank you for your feedback. I’d very much like the chance to talk to you about your experience. Would you contact me at hello@scrubin.com so we can start a conversation.

Thanks again!

Matt Robinson
Vice President, Operations

Rated 4 out of 5 stars

Quality is really good

Quality is really good. I love print tops so I wish there were more of those. Site is easy to navigate. Shipped out quickly despite a few items noting they may take a little longer to ship being in different wearhouses.

22 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thank you for sharing your feedback! If there’s anything we can assist with, please feel free to reach out to our customer service team at customerservice@scrubin.com. We truly appreciate you choosing Scrubin!

Rated 5 out of 5 stars

The process of ordering was simple

The process of ordering was simple, the delivery and packaging very well done. The material very comfortable.

15 October 2025
Scrubin Uniforms logo

Reply from Scrubin Uniforms

Thanks for your feedback! We’re so happy that you’re happy! 😊
Scrubin Team

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