Scrubs & Beyond Reviews 

Placed an order on 10/28/24. Received a confirmation email. Today is 11/13/24, order still not received. When I reached out, Latoya, the CSR told me there was an inventory issue and she would cancel the order. When I asked for a Cancelation Confirmation email, sh÷ informed me it would be 3 days before they would know if they could cancel it. So now I am out $40, and I have to wait for them to approve a cancelation for an item they, supposedly, do not have. Glad I scrernshot that conversation, because we are going to have issues if they charge me $5.00 for their issues.

I ordered my scrubs 10/22/24 and today is 11/05/24, My items all show in stock but still have not shipped. Every time I call they are not able to give me an answer as to when my scrubs will be shipped. Or why they have not shipped. The website clearly said same day or next day shipping for in stock items. I only purchased 4 items (2 tops and 2 bottoms). This definitely has been a horrible and frustrating experience.

I was charged 39.00 size Med scrubs .
Pants very very long I’m 5’4” , material cheap not soft at all . I’m getting $25.00
For my return . Charging me $5 to go to UPS and charging credit card fee .
$14 gamble I would not recommend . You cannot leave a review on website . That’s a sign and not a good one . However the website says 35 K 5 star but cannot find one .

We place 2 seperate orders, both of which have taken over 1 month and still have recieved the full order on one and missing one scrub top on the other order. The first order we paid extra to add our logo, they sent out the scrubs with no logo and when I called about it claimed that I had ordered them without a logo- checked my order info, and this wasn't true... still waiting on the embroidered order. When I called customer service they informed me that it could take 14 days, I responded that it had been over 1 month, to which she had no reply or help. As for the second order, where we were just missing one plain scrub top without logo, it has been over 3 weeks, and we recieved all but the top. When I asked about that, again, she had no reply- just that it was still processed, she had no tracking number or date that would be shipped.

I recently purchased scrubs in your Florence, SC store.
The customer service was extraordinary. The girls there were extremely pleasant and helpful. I had a little trouble finding my size, so they called other stores and are having them sent to my home.
Thank you
Bonnie Tefft

Absolutely horrible experience. My order took 3 weeks to be delivered, so I obviously had to purchase scrubs elsewhere for work. Then, come to find out they charge $5 to return the items that took 3 weeks to get to me. Customer service was rude in general. We as healthcare providers and as customers deserve better than this awful company. I’ll stick with Uniform Advantage in the future, no more straying lol. Respect yourself and your profession by steering clear of Scrubs and Beyond.

I had my info Hacked, I cancelled the order with them the day after it was placed and I saw the confirmation. Months later today, I get another email saying the order shipped. I called them back and they wouldn't give me a reason as why it was never cancelled after they told me it was (Months ago). They could only tell me that i need to contact Pay Pal to dispute the charges. the person who placed it must have changed it to someone else's Pay Pal.

All they care about is getting some ones money

Clean, well laid out, multiple lines of apparel, "house brand" ended up my choice for a set of tops/bottoms, good prices, discounts possible, HELPFUL STAFF (thank you Aileen) FULLY AWARE OF DIVERSE OPTIONS, PRICES, FEATURES, patient with "newbies". Unreservedly recommended.

I would like to start off Im not this person. 100% un satisfaction.
I Bought shoes my size. I wore them in my house for like 10 minutes . And they HURT MY FEET. So I returned them. It took weeks. I called the said it was still in transit. So again about 3 weeks go by and on my porch was a box to day 10/28/20 . My shoes had been returned to me with the statement that they had been worn.

So I called customer service the lady said sorry that they had been returned because they had heavy stains and the tag was removed. (My puppy pulled off when I was putting in the box to return) I told her and I told here they had been worn inside only they are not stained and all the tags are in the box how hard is it to retage and the little plastic part was still attached to shoe. And everything is there. She just said it was policies. And agin intold her that i did wear them but inside and everything was in box. But she couldn't help or suggest any other solution.

So 100% satisfaction is a joke. I cant get my money back. And she didn't even care .
So note to anybody who buys from here . Dont take take tag off and dont even walk in them in your home before you make the decision to keep them. Because you will get them returned to you with no refund or exchange.

Most places will let you return a pair of shoes if the dont fell good after a day of wear. Not the case for even 10 minutes in house. I did take pictures of the bottom of shoes with no stains and all tags inside shoes.