The general experience was good. The delivery of the sofa was smooth and easy , even tho scs forgot a part of my sofa. The delivery men were very nice, polite , and helpful when I asked about the mis... See more
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See what reviewers are saying
We have purchased new flooring for our whole house from SCS at Cribbs Causeway. We were given courteous, expert advice by Keith Bradshaw. He was not pushy, rather he was happy for us to make our won c... See more
Absolutley disgusting customer service. Treated like trash! Still no sofa after 3 month wait, were told 12 week maximum wait. Still no refund for delivery charge due to poor service. Please avoid scs... See more
The guys who delivered the sofas were fantastic, friendly and helpful. One of the sofas didn't line up correctly. The delivery guys Jimmy and eddy (seaham distribution centre) showed me how to contact... See more
Had it delivered in time by jordon 111…
Had it delivered in time by jordon 111 Doncaster very polite, excellent service, one happy customer xx
Excellent delivery experience
Prompt, efficient, courteous delivery by Scott and Davy R who set up and placed settee exactly where required and cleared up after themselves. Could not have done better.
Scott & Davy R Livingston DC
Had sofa delivered to by Scott & Davy R. 5 star plus service. Really friendly and a good laugh! Absolute credit to the company wish all delivery drivers had the same service as these two. Also thank you for keeping my cream carpets clean 😃
Brain and Gerry Livingston dc…
Brain and Gerry Livingston dc Livingston very friendly and kind
hasnat and gareth
Our delivery driver HASNAT and his crew GARETH from the JLD distrobution centre were great there was nothing that they wouldnt do to help. They went that extra mile turned up very promtly would really recommend them as a delivery team.
Great experience!
We were greeted by Aaron when we entered the store. He wasn't pushy and explained the lay out of the shop etc to us and left us to look around at our own pace. When we found the sofa we liked we let him know and he made the experience extremely easy for us. He talked us through all the payment options and nothing was to much hassle for him. I'd reccomend coming to SCS at Shirley retail park to everyone! Great experience and we've left with a sofa we love.
Thanks Aaron for making this as stress free as possible
Scs Glasgow fort
Helen was lovely. She went above and beyond and helped us choose the perfect sofa. Even reduced our delivery time. Really pleased.
Mark and Paul j2d
Delivery was a amazing, the blokes were a laugh. Turned up exactly when they said they would so I didn't have to wait in.
Very polite,
Would recommend using the company again
Went to scs Loughborough to buy an sofa…
Went to scs Loughborough to buy an sofa and carpet. The sales assistant Mike went through all the prices for my sofa and carpet but didn't add on all the hidden costs. Delivery costs on both items. And payment of carpet fitting on day of delivery.
Was only told about these once I'd signed the agreement. So I cancelled the agreement because I thought I was being ripped off. I got the paperwork with cancelled on it but they didn't cancel it on there computer so I don't have an email for cancellation.
Danny G and James C delivered our sofas…
Danny G and James C delivered our sofas today. Lovely men and would recommend them thoroughly
Steve D and Dilwyn delivered our sofa…
Steve D and Dilwyn delivered our sofa today, straight in no fuss and removed all packaging. Even placed the sofa and cushions. Excellent service. 3705684.
Steve D and Mark A
Steve D and Mark A. My two sofa's arrived in fantastic shape e with no damage. The people were helpful and very professional all around very happy would recommend the company to anyone. Order number 3730743
Brian and Gerry from scs delivered my…
Brian and Gerry from scs delivered my sofa and were very professional in the way they conducted themselves.Also I am very happy with my sofa🤗..Cecilia LOWER 16th Nov 2018.
Scs Chesterfield
My husband and I purchased a carpet from Chesterfield Scs the fitters came we were not impressed at all poor fitting bad workman ship so we complained to Scs they sorted out a new carpet for us and the fitters came today. What can say I couldn't see any faults I couldn't see any joins the fitters did advise us that the treads weren't fitted properly before and we may have issues with the carpet moving but he made a note of the problem and told us to get in touch with Scs the fitter was helpful and the work carried out was brill. We did have a bit of delay getting the new carpet but that was because of re mesuring and having to wait on our order but Scs sorted out our problem.
Scs 5* service
Extremely helpful and officiant . Great communication throughout the full service. Highly recommend Scs to everyone!
Fantastic quick service provided by…
Fantastic quick service provided by delivery drivers S Forster and Brad C.
Gwyn and mark delivery drivers were…
Gwyn and mark delivery drivers were great thank you
i purchased a Lazy-boy 321 sofa in…
i purchased a Lazy-boy 321 sofa in February . had to have them straight out as it creaked like an old door and one of the feet were broken, he also corrected one of the 2 seater cushions as it was too low. I complained via e mail about the quality of the furniture and someone came out to look at it, although he agreed with my complaint he had to say it was not faulty. the sofa is nothing like the one i chose from in the shop , it is very very uncomfortable and after this short time it looks terrible, it looks like an old settee and it ruins the look of my lounge. I have been told they will not write to me again over this matter, i am totally disgusted with SCS and will never buy anything or let anyone i know buy anything from their store again. I have to pay over £2,000 for something that looks worse than the one i replaced. Shocking quality and shocking after care.
Scs Darlington Sales Steve Delivery Crew from Seaham R Ball & M Scooter
ScS Darington. Steve our sales person was excellent not pushe or anything we went for the La-z-Boy as it was what we wer looking for and on a plus it was made in UK.
Delivery was excellent to, very careful and friendly.
All in all very please with my overall experiance would recomend to anyone thanks.
Excellent service from start to finish
Excellent service from start to finish, Peter in the Sheffield branch was excellent and sorted our requests brilliantly and the two delivery drivers (Glyn A and Leigh D)were brilliant. Would recommend to anyone.
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