Sculpto Reviews 139

TrustScore 2 out of 5

2.0

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Rated 2 out of 5 stars

I really, really wish I could give this a better rating, but the lack of slicing options or any real customization of prints means that this machine is a certified landfill filler. The team behind scu... See more

Rated 5 out of 5 stars

This printer is a little basic for my experience, however it's nothing but fun. Consider adding the ability to adjust/tune nozzle temp, feed rate, and fan speed while printing to the app. The abil... See more

Company replied

Rated 1 out of 5 stars

Have not been able to use it, the apps I can't even get into, and when i finally got things working with the help of my son, it would not print just a simple item. The printer table seems to stick fro... See more

Rated 1 out of 5 stars

I purchased the Sculpto2 Pro and had it in 2 days which was Amazing, but that is where being good ended. The product wouldn't connect to the network and actually show on their application. Put in a ti... See more

Company details

  1. Printer store

Written by the company

Sculpto makes 3D printers and filament


Contact info

2.0

Poor

TrustScore 2 out of 5

139 reviews

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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Horrible service don't BUY!

I purchased the Sculpto2 Pro and had it in 2 days which was Amazing, but that is where being good ended. The product wouldn't connect to the network and actually show on their application. Put in a ticket which took 7 business days to respond to and they just told me to do what I had already done 50 times and was already told so in the initial ticket so they just saw a ticket and responded without reading it. Come to find out it was a defective machine and I have to pay to send it back so I can get a refund on the initial purchase and not return shipping FOR A DEFECTIVE PRODUCT.

24 August 2022
Rated 4 out of 5 stars

Minor issue at first but great now!

The machine worked great for the first print, then I hit a little snag and it started acting up. Had to constantly change the filament. Once I printed the top feed spool holder that was offered on the dashboard, I have not had another issue. I highly recommend the top feed spool holder as the first print made by anyone who purchases this machine! It made a huge difference and it also saves on space.

17 August 2022
Rated 5 out of 5 stars

I love sculpto

I love sculpto. It is so easy to use and doesn't take up a bunch of space. Would recommend to anyone wanting to get into 3D printing.

11 August 2022
Rated 1 out of 5 stars

Never Again

Should be a phone number for support instead of relying on email, I wanted to return my product and the process was so frustrating that one of your printers is now in the trash, it would not work correctly so never again.

8 August 2022
Rated 1 out of 5 stars

I needed to order a new PVC tube when I…

I needed to order a new PVC tube when I went to the website it took me through everything but when it came to the last page for shipping it said it could not be shipped to America I don’t know why I did this three times but anyhow I have a machine that the part does not exist anymore so I don’t know what to do with it I guess just hang onto it maybe one day they’ll make the part again

4 August 2022
Rated 1 out of 5 stars

Have not been able to use it

Have not been able to use it, the apps I can't even get into, and when i finally got things working with the help of my son, it would not print just a simple item. The printer table seems to stick from time to time, and it doesn't lift up, will just keep trying to print in the same spot, building up a melted slab. I got this hoping it would be easy, quite the opposite.

20 July 2022
Rated 5 out of 5 stars

First time user

First time user, first time buyer.
I'm surprised at how simple this Sculpto2 is to use. Really been enjoying this. I've made at least 10 prints for my grandsons, they love them.

19 July 2022
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Reply from Sculpto

It's reviews like this that makes us wanna get up in the morning! Thank you

Rated 3 out of 5 stars

Missing filament holder pieces

Everything seems fine so far, just really disappointed that my model was missing a crucial piece to build my filament holder. If possible can the filament holder pieces set be shipped please.

14 July 2022
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Reply from Sculpto

Hi Bryan

Sorry to hear that a part of your filament holder was missing. You can print a lot of cool and more functional filament holders in the app. Even a version that is integrated with the printer.

Otherwise, please contact our support and we will find a solution :-)

Rated 5 out of 5 stars

Nothing but fun

This printer is a little basic for my experience, however it's nothing but fun.

Consider adding the ability to adjust/tune nozzle temp, feed rate, and fan speed while printing to the app. The ability to adjust these modestly would fix most print quality issues user experience.

11 July 2022
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Reply from Sculpto

Thank you so much for your review. Your feedback is noted!

Rated 1 out of 5 stars

Ordered one when delivered it was left…

Ordered one when delivered it was left out in the rain and opened. Then had to deal with them. They wanted explanation of what happened. I sent pics and all info they needed. I still had to escalate it with PayPal to get my money back. They didn't even contact me when I wanted my money back

11 July 2022
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Reply from Sculpto

Hi Kristofer

I am sorry about your experience. I can see we have refunded your purchase. I apologize if this took longer than you expected.

However, we don't have any influence on the fact that the delivery guy left the package in the rain. So I think your 1 star review is a bit tough :-(

Rated 3 out of 5 stars

It's okay

It's okay. I enjoy how simple it is to use but I wish to do better prints and prints that aren't just in the app.

11 July 2022
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Reply from Sculpto

Hi Jacob

Thanks for the review.

Via the mobile app and the web app (app.sculpto.dk) you can press 'Upload stl file' and then you can print any models from the internet or by your own design. You are not limited to the models we have in the app :-)

Rated 5 out of 5 stars

Like this little guy!

So far, so good! Haven’t made much, but set up was easy and once I made a connection to the WiFi, it’s been a breeze. Getting ready to try some new filament and hoping for the best.

11 July 2022
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Reply from Sculpto

Thank you so much for your review!

Rated 5 out of 5 stars

Price was good and delivery on time.

This was a gift for my son so I haven't used it yet. I previously purchased 5 of these printers. 2 of them failed but Sculpto replaced or refunded them. It is a good beginner printer. One of my daughters was 1st on the user list for several weeks.

8 July 2022
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Reply from Sculpto

Thank you very much!

Rated 5 out of 5 stars

I almost gave up completely on 3D…

I almost gave up completely on 3D printing when I first bought an Ender 3 and for the life of me couldn't get it to print consistently. I sold that printer to a friend and looked around and finally found the Sculpto Pro 2 which seemed much more user friendly. It arrived very quickly took me no more than 20 mins to set up and start printing. So far I have had way more successful prints than fails. I love this printer and have suggested it to all my friends and family

7 July 2022
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Reply from Sculpto

Hi Steven
Thank you so much for your review! Means a lot to us!

Rated 2 out of 5 stars

Just wasted my money and time....

Just wasted my money and time...., cannot logon to the printer.., tried so many times with yellow flashing mode but unable to connect.., then I tried it on my tablet and it's still the same. I wish there's another way to connect to the printer or a wire connection to the printer.

6 July 2022
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Reply from Sculpto

Hi Robert

First of all, sorry to hear about the connection issues. I know it can be super frustrating to get stuck in the setup proces.

It sounds like the problem might be with your router. Make sure the router is sending out a 2.4 ghz signal and if it still does not work you can try to change the channel on the router.

Please contact our customer service for further support if you haven't resoved the issue in the mean time.

Rated 5 out of 5 stars

Good

Best thing I could have received for Father's day. Great for starters like my self. User friendly and easy to setup and calibrate.

5 July 2022
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Reply from Sculpto

Thank you!

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