Sdplets Lettings and Property Management Reviews 35

Avoid at all costs – no one answers, no action taken

One of the worst managing agents I’ve ever had to deal with EVER!! STAY CLEAR. Nobody answers the phone, emails are ignored for days, and when you finally get a reply it’s a generic copy-and-paste message telling you to “log it on the portal” even in the middle of an active leak causing real damage.

The company operates out of a PO Box, there is no proper office, and the service is entirely unprofessional. Zero urgency, zero responsibility. If you value your property, avoid this outfit. Disgraceful.

From property viewing to move-in, the Sdplets team was fantastic. Polite, informative, and supportive every step of the way. Their attention to detail and communication stood out. Highly recommended!

Sdplets has been amazing throughout my rental process. The team is professional, responsive, and always willing to help. They made everything smooth and stress-free. Highly recommend them for anyone looking to rent with confidence!

By far the rudest lettings agency I have ever spoken with. I had the displeasure of speaking with an extremely rude man on the phone for literally 1 minute. I was asking whether a property was available and he was extremely rude, continuously interrupted me whilst I was speaking and then proceeded to put the phone down on me whilst I was mid sentence. He wouldn’t listen to what I was saying and obviously had a bad day at work and was taking his anger out on me.

I’m not usually one to leave bad reviews but this experience was something else.

LEARN SOME MANNERS!

**Update on their reply to my review** - 19/08/25:

This is in response to your reply to this trustpilot review highlighting that my review is fake. This says a lot about the way you run your company. Instead of learning how to speak to potential clients and learning how to develop as a business, you just call out my review as fake. Go back onto your call log and see the call conducted on 19th August at 15:36. I suggest you have strong words with the man who was picking up the phone calls.

So far ,very pleased. Just moved in, they were on the ball and very friendly. :)
They seem to be trustworthy.

Great letting agency, no problem at all throughout the tenancy, easy to contact with any issues regarding the property and resolves problems quickly.

Incredible Agent
Loved working with them, they made the process easy and stress free. Would 100% recommend to others

SDP lets offer exceptional property management services with transparent pricing and no hidden fees. Their fully managed service is top-notch, providing support to both tenants and landlords 24/7. Highly recommended!

Personalised service to manage our property portfolio. Very reasonable in fees  and handles all issues at property which makes our life easy .  Very happy I found SDP Lets

SDP Lets were very attentive agents during our two-year tenancy. They always communicated well to arrange visits to the property and had very quick same-day response via text or email. Any problems with the house were always dealt with immediately. They also handled everything very smoothly for us at the end of our tenancy, overall a great experience thank you!

Highly recommended them to anyone looking for Top real state services. Sanjay is very professional and kind to deal with. He explains well and ensuring us fully understand all details regarding the property. Massive thank you for your help.

Shweta was very helpful over the phone and emails. There were some plumbing, electrical and kitchen issues with the property and where the fixes offered weren't always ideal or professional, they did get us through the year. A first time tenancy for me and it was a decent experience with a letting agency.

Shweta was very responsive to emails and helpful, we did have a couple of (normal) issues that were sorted and responded to quickly. A good experience with a fair letting agency, which is rare!

Very nice and helpful, they do their best to help you

Hello, first of am glad to touch with SDP LETS and the main reason for this , who creates and close the deal gracefully so, special thanks to SHWETA I want to thank you for your time and effort in helping get us into our new home. You made this whole process much easier than it could have been.
Thanks to you, we are now the comfortably stay in the perfect home in a beautiful neighbour hood. We are so happy to live in beautiful atmosphere. And You closed the deal artfully and seamlessly, and we are forever thankful to you.

Sdplets offered an impressively hassle-free lettings experience that beats any high-street agents I've dealt with before. Easy and reliable.

The agent made it so easy and stress free

I recommend SDP team.I got quick responses for all the queries starting from requesting viewing to moving in day.
I really appreciate services.

Very professional and delivered excellent service. The house was emaculate and the staff was very kind, patient and good.

Right from the first engagement, everything was done in a professional manner with clear information on the process and steps to follow. It was very easy and all that we had to do was just follow the steps as informed. It was so smooth and will certainly engage them again.