Bought Jesus Cross Metal Sign Christ Wall Art Decor. Delayed an eternity to receive. Ordered approximately September 14, 2024 and received October 28, 2024. First problems with amount charged (eventua... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Woefully under delivered on customer service and fulfillment. 7 weeks since order confirmation and still no product. Tracking status not updated after 4 weeks since order. CS says they reshipped... See more
I ordered October 28 and still do not have my items, as of December 18. Customer service swears they sent a replacement, but cannot provide tracking information over a week later. I requested a refu... See more
Do not buy from this company, item never turned up, won’t give a refund, won’t tell tell me who the carrier is so I can get in touch, customer service just says be patient, 6wks waiting! Wish I read r... See more
Company details
Written by the company
We believe that everyone has the right to have a happy life, and we believe even small surprises can light a day.
Contact info
1236 Southwest 49th Street, 73109, Oklahoma City, United States
- support@sea-of-pineapples.com
- sea-of-pineapples.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never order at this store
They take the money but never delivered my order.
I guess it is a fake site.
SCAMMERS
Scammers. Do not order anything ever from them.
They did not ship, they had no intention of shipping.
Instead, they send a link to a pretend tracking site they control which pretends to show progress. They do this to delay chargebacks as long as they can.
They also tacked on a spurious 25% 'tax' after I placed my order. They refunded that when I launched my chargeback dispute.
I am in dispute with them through PayPal. I am sure I will get back my money, but these scammers need to be stopped.
Ordered a specific product and received…
Ordered a specific product and received another product. Instead of reimbursing the full amount (USD 39,39) I was offered a compensation of USD 9,00. Do not order on this website!
Don’t buy there !!!!
I wish I could give ZERO star...
NEVER EVER ORDER FROM THEIR WEBSITE !!!! THEY'RE SCAMMERS !!!!! THEY'LL JUST STEAL YOUR MONEY !!!!!! I ordered an Eras Tour ornament on their website on October. I have waited more than 2 MONTHS to receive it, in the beginning of January.... AND it was the WRONG ITEM !!!! So I sent them emails to ask them if I could be refunded or exchange the item cause it's THEIR MISTAKE and they told me it was not possible. They are NOT making ANY REFUND or ANY EXCHANGE !!! They were SOOO UNHELPFUL from the beginning !!!! Don't buy there.
Poor customer service
Ordered an item November 9 and as of January 15, 2025 haven't received it. I've attempted to call but no answer. I've emailed and requested a refund and they responded to be patient. I've sent a second email and have received no response. Horrible customer service.
I wish there was a no star option
I wish there was a no star option. I never recieved my item and I ordered two months ago. They claim they sent a backup but keep telling me to be patient. They are a TOTAL SCAM. DO NOT ORDER FROM THEM>
Never received the order, refuse to refund
Ordered on 24th of October, never received my order, they refuse to refund me. Straight up stealing... Stay away from this company at all costs.
Edit: after 3 months of waiting I received wrong items. The company still refuses to refund me.
It's a scam
It's a scam. I've ordered 2 items, what I received was just ugly fake with only distant similarity to originals.
I was trying to cancel my order just half an hour after placing my order, but of course it was impossible already...
Very poor quality
It took a while but l eventually got my figures they were appalling they came blue instead of white with holes in them very poorly moulded no way worth the money, asked for a refund through PayPal had no reply then when l checked the status it said case close do to false tracking information ? Phoned PayPal the man said contact my bank my bank said contact PayPal, got through to a lady in PayPal she reopened the case, so lve posted back, but the company Lissabrava co ltd ie sea of Pineapples just keep fobbing me off... so lm contacting PayPal again, but lm not optimistic of getting any money back,we will see if they have any integrity at all... fingers crossed PayPal will stand up for me
I have been waiting on an ornament…
I have been waiting on an ornament ordered in October. The tracking stops at the end of November. They say it's still coming and to be patient. Do not order from this company.
Scam
I ordered October 28 and still do not have my items, as of December 18. Customer service swears they sent a replacement, but cannot provide tracking information over a week later. I requested a refund, but they refuse to acknowledge my request, and keep telling me to be patient! Do not buy from this company!
Woefully under delivered…
Woefully under delivered on customer service and fulfillment.
7 weeks since order confirmation and still no product. Tracking status not updated after 4 weeks since order. CS says they reshipped at 5 weeks, but have yet to provide tracking number.
In the strongest terms I DO NOT recommend you buy from this company.
Do not buy from this company
Do not buy from this company, item never turned up, won’t give a refund, won’t tell tell me who the carrier is so I can get in touch, customer service just says be patient, 6wks waiting! Wish I read reviews first
Long Delivery Times - poor customer support
Unfortunately, I am experiencing a long delivery time of my item that is far beyond anything that is considered acceptable. I am frequently receiving shipments from the US to Europe, but NEVER have I experienced a shipping lead time of 1 1/2 months with such poor update on he shipping progress.
The customer service is giving generic answers and cannot even provide the name of the carrier that is used for domestic shipments in my country although having asked already three times!
This handy gadget effectively covers…
This handy gadget effectively covers thinning areas, offering a natural look and convenient use.
Got this gadget recently
Got this gadget recently. Works fine for quick touch-ups and capturing moments. Could have better battery life though.
Poor customer service and product quality
Bought Jesus Cross Metal Sign Christ Wall Art Decor. Delayed an eternity to receive. Ordered approximately September 14, 2024 and received October 28, 2024. First problems with amount charged (eventually resolved), second product delay seem an eternity and third received the product in pieces, plastic not metal as described/published. Informed customer service for return or refund. Still waiting for their response. Poor customer service.
I am so beyond disappointed
I am so beyond disappointed!
They messed up my order (sent the wrong product) and then refused to make it right. I asked them to do the right thing and no response.
I ordered the flattened spoons with a saying on it that I was going to give to several lifelong friends. They sent the spoons (which took over 3 weeks to arrive), with the incorrect saying, ("I wet my plants" - which I do not like and will not use. I sent them the pics and required info and they said "Sorry" and that they can't reimburse me.
WARNING: DO NOT USE this COMPANY. They are not honest and their customer service SUCKS.
Fake goods poor quality
I ordered a clock from this company. It was an atomic flying meteor clock, these are about £100 on easy.
This one was listed as £35. Once you add on tax and postage it comes to £48.
It purports to come from the USA. It doesn't It comes from China. Hence the daily pointless shipping updates.
The photos, which they have simply lifted from the etsy site show a clock with a glass front.
What came was a basic badly painted frame no glass and bent hands. The clock mechanism doesn't work.
Don't bother trying to contact them a bot will keep you tied up in correspondence for weeks. Then they offer you £5 or a credit for more junk.
A lesson learned for me. This will be going in the bin. Avoid this company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








