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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These guys are super responsive and send products quickly! In my situation, the coffee arrived partially damaged as a result of shipping. The team immediately responded and sent over a fre... See more
Company replied
Customer experience great; I had to phone the London shop with a question about the Jamaica Blue barrel which was answered proficiently by a lovely lady. Many thanks 🙏 As to the coffee you’ll ha... See more
Company replied
Good roast. Good beans. Up to expectations. But the package (tin) doesn’t contain a one-way valve. After leaving the beans sitting for two weeks to release gas, the packaging inside became very inflat... See more
Company replied
Company details
- #48 of 61 best companies in Coffee Roasters
- #35 of 55 best companies in Coffee store
- #36 of 50 best companies in Coffee wholesaler
About Sea Island Coffee
Written by the company
Since 2007, Sea Island Coffee has specialised in sourcing the world's most exceptional and rare coffees for connoisseurs to enjoy at home.
We ethically source single-origin beans by exploring the world's most celebrated and remote coffee-growing locations. In our selection, you will find famed coffees like Jamaica Blue Mountain and Panama Geisha, alongside rare discoveries from the volcanic isle of St Helena, the historic Bourbon Pointu from Reunion Island, and unique species like Coffea Racemosa, among many others.
We are dedicated to freshness, roasting every coffee to order here in the UK to ensure each cup is as vibrant and flavourful as possible. Whether you prefer whole beans, ground coffee, or the convenience of Nespresso® compatible pods, we deliver a truly special coffee experience directly to your door.
Contact info
164 Old Brompton Road, SW5 0BA, London, United Kingdom
- 02032420936
- info@seaislandcoffee.com
- seaislandcoffee.com
4.6
Excellent
408 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Sea Island Coffee
Hi Sue, We're so pleased to hear you've been enjoying the JBM capsules and our service – thank you for the great feedback! We really appreciate it and look forward to your next order.
The Sea Island Team
Great choice of coffee
Great choice of coffee. Well constructed website and fast delivery.
6 May 2025
Reply from Sea Island Coffee
Hi Jeffrey, Thank you for the wonderful feedback! We're thrilled to hear you're enjoying the Galapagos coffee. Whenever you're ready to place your next order, we're here to help - just reach out anytime!
Reply from Sea Island Coffee
Hi Alan, we're delighted to hear this - thank you for your 5-star review.
The Sea Island Team
Super easy
Super easy, from ordering to tracking to delivery. The whole process was easier that trying to find beans for sale on Guadeloupe. Thank you!
7 April 2025
Reply from Sea Island Coffee
Delighted to hear your great feedback!
Reply from Sea Island Coffee
Hi Lesley, we're very pleased to hear everything arrived promptly. We hope you enjoyed your coffee.
The Sea Island Team
It is so lovely to get decent coffee
It is so lovely to get decent coffee, I have not been able to get this for a long time.
3 April 2025
Reply from Sea Island Coffee
Hi Helen, Thank you! It's always our pleasure.
Have only tried two of the coffees so…
Have only tried two of the coffees so far, but they are very flavorful and high quality…will enjoy all of them I am sure!!
4 April 2025
Reply from Sea Island Coffee
Hi Brian, so pleased to hear you’re enjoying our pods. Let us know if you’d like a recommendation for what to try next!
Galapagos, Santa Crus Island Estate Coffee
Recently purchased the Galapagos, Santa Cruz Island Estate coffee. WOW WOW WOW, what a treat!! It is by far, the best coffee I have ever had. As a traditional tea drinker, I actually can't wait for my morning coffee now.
3 April 2025
Reply from Sea Island Coffee
Thank you for the wonderful feedback - we’re thrilled to hear the Galapagos coffee made such an impression! Let us know if you'd like any recommendations on what to try next.
Great speedy delivery
Great speedy delivery, with great packaging. The taste is excellent and really smooth, I will be buying again!
26 March 2025
Reply from Sea Island Coffee
Hi Carlos, we're so pleased to hear you enjoyed our signature JBM and the speedy delivery — we look forward to your next order. Let us know if you'd like any recommendations on a coffee to try next!
Way too much cost for a mediocre taste.
17 March 2025
Reply from Sea Island Coffee
Thank you for your feedback. We aim to showcase a range of rare and distinctive origins with flavour profiles that reflect their unique location - but we understand taste is personal. If you’d ever like help selecting a coffee more suited to your preferences, we’d be happy to recommend something.
Great coffee and service.
Great products and super quick delivery, regular updates for tracking. The coffee I bought (Jamaican Blue Mountain Dark Roast) is wonderful and well worth the expense. Highly recommended.
14 March 2025
Reply from Sea Island Coffee
Thank you for the great feedback. We’re pleased you're enjoying our Signature Jamaican Blue Mountain!
Delivery service could be more attentive
I haven't got the coffee as the address wasn't correct, the wrong number was automatically included, and we did not double check it, (ended in diff. London area).
However, DPD service did not check the name or contact the person via phone that was provided. So, the package was left outside, at wrong address.
Maybe it would be better to use delivery service who would make sure that, if such inconvenience happens, the package would be returned to Sea Island Coffee or call the customer.
Even if it was a proper address, it is in general not a good idea to leave the package outside.
7 March 2025
Fantastic coffee
The coffee from here is really fantastic and I’ve tried most coffee roasters around. The only downside is that it’s very expensive!
3 March 2025
Can’t beat it!
Great showroom with everything very clearly laid out. Fantastic choice of exotic and rare coffee. A coffee lovers dream!
27 February 2025
It was great!
18 February 2025
Thanks to the team of Sea Island coffee…
Thanks to the team of Sea Island coffee for making the process of delivery easy and smooth, appreciate it and looking forward to ordering more coffee
14 February 2025
Reply from Sea Island Coffee
Hi Zoia, it’s been our pleasure. We hope you’re enjoying the coffee, and we’re here whenever you're ready to place your next order. Feel free to reach out anytime!
An angel is peeing on your tongue
While visiting overwhelmingly beautiful Saint Helena I had the opportunity to taste espresso coffee at the Wranghams plantation. There I enjoyed a cup of the very best coffee the world has to offer. As we say in The Netherlands: drinking Wranghams coffee is... like an angel peeing on your tongue!
20 February 2025
Unprompted review
Quality product. Excellent service
Gift for a friend. Chose this company over others because of their animal welfare policy.
Arrived quickly, well-packaged. Friend enjoyed product. Thank you.
5 February 2025
Sea Island Coffee Review
Sea Island Coffee delivers a high-end experience from start to, an average cuppa.
The website is easy to navigate, providing clear details on each coffee, making selection and ordering effortless.
While the prices are on the premium side, the quality and exclusivity of their offerings make a compelling case.
When my order arrived, the presentation was outstanding. The coffee came in stylish tins that exuded luxury, making the unboxing feel like a special occasion. Each tin is individually labelled with an interesting description and brewing recommendations. From packaging to aroma, it was clear I was in for something exceptional...
Puerto Rican, Galápagos & Dominican Republic 250g of each.
The coffee is ok, but leaves you feeling underwhelmed from the price and packaging.
Worth trying if there's a coffee type that really appeals, but hugely overpriced.
12 February 2025
Unprompted review
Reply from Sea Island Coffee
Thank you for your review. We're pleased you appreciated the overall experience and enjoyed our gift packaging. We're sorry to hear the taste of the coffees didn’t quite meet your expectations. Taste is deeply personal, and while we aim to showcase some of the world’s rarest and most unique origins, we understand that not every profile will resonate with everyone. If you'd like to explore a different origin in the future, we’d be happy to offer recommendations more tailored to your preferences, but we appreciate the feedback.
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