Placed my order but wanted to cancel in fear of not arriving in time for Christmas, and was reassured it definitely would by their customer service (responded in 2 days, which is good). Unfortunately... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Horrible experience, only one to give me issues on and order and downplay to next arguing with me and saying it’s my fault I bought their sorry ass product, came broken and told me use glue . Man neve... See more
Unfortunately they sold and shipped me a fake Labubu a Lafufu actually. Why bother trying to mislead your customers? The only minor consolation was they sent me another one after I complained but eve... See more
I just received my labubu order for the Hope labubu. All I have to say is that they look great, the head did not pop off and my son loves it. They’re in great condition. Definitely will be ordering ag... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worth it!
It took a few weeks, but for the product I received it was worth the wait! The shirt I got was perfectly made and I can tell they made it with precise care. I love it! No complaints!
Very good and good quality
The package came relatively fast and the item was as excpected
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






