SEALEY Reviews 911

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their durability and robust construction. Many appreciate the excellent value for money, finding the tools to be competitively priced for their quality. The customer service is frequently highlighted as outstanding, with people commending the helpfulness, quick responses, and efficient resolution of issues. However, some customers expressed dissatisfaction with certain products, citing issues such as items arriving damaged, specific tools not performing as expected, or a lack of replacement parts for older products. The pricing of some items also generated mixed opinions, with a few people finding them expensive.

What people talk about most

Product

Reviewers mention positive feedback about products. Many customers praise the quality and durability of... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of the tools,... See more

Price

Consumers find price to be ambiguous. Many reviewers praise the good and reasonable prices, with some... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness and... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers praise the excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received Motorcycle Centre Stand Moving Dolly yesterday (bought via Machine Mart). An excellent piece of kit, well made and sturdy, very rapid delivery too! One minor criticism, I bought it to use... See more

Company replied

Rated 5 out of 5 stars

Bought this drill sharpener after reading reviews on Google and utube,also purchased two extra grinding wheels as spares,have so far sharpened about 20/30 drill bits various sizes,very pleased with en... See more

Company replied

Rated 5 out of 5 stars

Sealey tools provide the very best in quality and availability. From entry level hand tools to professional level equipment not mention consumables. Incredible service and support and all levels of wa... See more

Company replied

Rated 5 out of 5 stars

I often try out cheap tools to see if they can work and this sometimes goes wrong, sometimes badly wrong. In general, I avoid brands due to the premium they charge to cover costs unrelated to product... See more

Company replied


Company details

  1. Tool manufacturer
  2. Automotive Repair Equipment Wholesaler
  3. Equipment supplier
  4. Garage Equipment Wholesaler

About SEALEY

Written by the company

SEALEY™ - The Tool Company

Professional tools & workshop equipment specialists

Founded in 1978, SEALEY offers one of the world’s largest ranges of workshop essentials with over 12,500 product lines designed for use in the trade. As a leading brand for professionals, SEALEY products are backed up by total compliance testing, unparalleled aftersales service, comprehensive parts availability, and extended guarantees.

Aftersales Service

As tool users ourselves, SEALEY appreciate how important it is to get equipment back up and running as quickly as possible. Our dedicated team of engineers work with state-of-the-art equipment in our impressive servicing facilities and aim to provide a 48-hour turnaround time on service or repair items, making us the fastest in the business.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

911 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Brought a motorcycle ramp the jack…

Brought a motorcycle ramp the jack element has failed

Your answer oh we will send you a replacement part and you can fix it yourself

Typical you have my money and you don't care wont ever buy or recommend Sealey again

13 June 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Hi Ken. We are very sorry to hear that you are not happy and would like to investigate the matter further for you. Please do get in touch with our Customer Service Team by calling 01284 757500 with your details, or alternatively email support@sealey.co.uk and they will be glad to help. Thank you.

Rated 5 out of 5 stars

Fantastic range and quality

Sealey tools are always excellent quality. The catalogue is amazing.
I could spend a fortune, and it would be money well spent.

15 June 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your 5 star review Mr Davey!

Rated 5 out of 5 stars

Excellent Service

Excellent Service
Immediate reply to my Email and take action to my satisfaction
Highly recommend for the Sealy products

5 June 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Customer service is at the forefront of what we do. Thank you for your excellent 5 star review and recommendation.

Rated 5 out of 5 stars

You won't be disappointed

I am a trained mechanic and worked on various vehicles throughout my career and have spent a lot of money on really expensive tools, but I must be honest these Sealy tools feel every bit as good, I am really pleased, and have no hesitation in their recommendation

27 May 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your 5 star review and recommendation Ron!

Rated 5 out of 5 stars

Flexi hose

So far this flexi hose has been excellent for my elderly mam very light weight. 👍

22 May 2025
Unprompted review
SEALEY logo

Reply from SEALEY

That's great to hear Alan. Thank you very much for your 5 star review.

Rated 5 out of 5 stars

Really great products

Really great products, lifetime guarantee stuff especially. Love the online area to store your receipts in case you ever need to use the warranty.

26 May 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for the 5 star review and pointing out the benefits of creating a My Sealey account on our website.

Rated 4 out of 5 stars

Good welder

Good welder, works well. It has replaced my Sealey 150 I bought 40 years ago.
Would be nice if it came with a plug on it. And the side cover when open to fit the wire reel, can fall down easily. A lock mechanism on this would be a benefit.

20 May 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for the stars and your feedback Martin.

Rated 5 out of 5 stars

4 lamp parasol heater

Bought a 4 lamp parasol heater. Quick delivery but a bulb blew on turning on. I contacted Sealey customer services and Aaron got me a replacement bulb delivered the next day. All now works perfectly and the heater works fine.

15 May 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Happy to help. Customer service is at the forefront of what we do. Thank you for your excellent 5 star review Julian.

Rated 5 out of 5 stars

Why quality did I decide to purchase these…

Why did I decide to purchase these products from sealey guaranteed to be of good quality. Very pleased with socket set Sealey CP1209KIT 12v 1/2"Sq Drive Lithium-ion Cordless Ratchet Wrench Kit. Sealey trolley jack
Sealey Drill Bit Sharpener Bench Mounted 80w HSS Cobalt Carbon Steel SMS2008. Socket set

5 May 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for the five star review Peter. We're really happy to hear your Sealey kit is increasing.

Rated 5 out of 5 stars

Great product just what I required…

Great product just what I required only criticism would be the assembly instructions could have been clearer

25 April 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for your 5 star review and feedback Paul. If you would like to email our Customer Service Team on support@sealey.co.uk with the product model no. they can investigate the clarity of the instructions that are provided.

Rated 5 out of 5 stars

Excellent little welder

What an excellent little welder. I am totally amateur but have a little past experience with arc welding. I have yet to try other rods but currently using 6013 1.6mm and 2.4mm with great results. Also at this level having 100% duty cycle is great.

28 April 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for your 5 star review Steve. Really pleased you're getting along fabulously well with the new welder!

Rated 5 out of 5 stars

SWC420 chipper amazing product

I bought an SWC420 chipper and this is an amazing product. It is very powerful and extremely good value for money compared to others in this class. Easily portable and very powerful it has not blocked once. This machine is extremely fast chipping tree waste including large diameter branches. I chipped what normally took me 6-7 hours with my small electric chipper in less than 50 mins.

19 April 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you very much for the amazing feedback about your Wood Chipper. We're super happy that you're really pleased with it Louis!

Rated 5 out of 5 stars

Good Quality and Good Value

Seal tools are good quality and good value. They have not let me down in any way. Wether you are a professional or DIY'er I am sure they would be able to supply you the tools for your job

8 April 2025
Unprompted review
SEALEY logo

Reply from SEALEY

Thank you for your review Andrew. We have over 12,750 products in our range that are designed for use in the trade.

Rated 5 out of 5 stars

Fast service

Fast service. I need a spare part for my mig. Really good to see the full range of spares the stock.

12 April 2025
Unprompted review
SEALEY logo

Reply from SEALEY

We are very proud of our comprehensive inventory of spares and are happy to have got you back on track swiftly Timothy. Thanks for your review.

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