Fast shipping, easy plug and play so installation didn't take very long. Very bright compared to others. Definitely would buy again.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have SeaLight X1S LED bulbs for low-beam headlights in 2014 Chevy Silverado. Tremendously brighter & better visibility than with OEM (non LED) bulbs, at reasonable price. They DO perform well, and p... See more
Company replied
Great products! Simple installation guide, fitment was perfect...took 15 minutes. Their customer service was amazing asl well. I had an issue, spoke with an actual human and they resolved it on one... See more
Company replied
SEALIGHT customer service went above and beyond to make sure I got the right lights for my truck. So much so, that they sent me new foglight LEDs at no cost to me, even when the original lights I orde... See more
Company replied
Company details
Written by the company
SEALIGHT, the star brand of SuncentAuto, offers high-quality aftermarket automotive lighting products for car owners at an affordable cost.
Contact info
2000 W. Baseline Road, 92376, Rialto, United States
- 1-626-602-1541
- hi@sealight-led.com
- sealight-led.com
4.0
Great
144 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered the light bulbs for my car…
I ordered the light bulbs for my car and canceled the order immediately, but the greedy company still wants money, ignores the cancellation, and shipped them out. I had to return them and cover the return shipping. The quality of the lights is not as good as advertised. Please avoid buying Sealight products.
23 February 2026
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the confusion regarding your order cancellation and the subsequent shipment, and we truly understand how frustrating this experience must have been for you.
We have received your feedback regarding the order cancellation not being processed in time, the return shipping cost being placed on you, and the product quality not meeting your expectations. We want you to know that your voice matters to us. We will keep a close eye on our order processing and quality assurance to make sure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
Well its almost been almost a week…
Well its almost been almost a week still havent received my order that should have been a few days…not happy about this at all. Now i wonder if my order is really even coming or not.
22 March 2026
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay in receiving your order, and we truly understand how frustrating and unsettling this experience must have been for you.
We have received your feedback regarding the shipping delay and your concern about whether your order will arrive. We want you to know that your voice matters to us. We will keep a close eye on the logistics process and make sure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
Well its almost been two weeks still…
Well its almost been two weeks still havent received my order that should have been a few days…not happy about this at all. Now i wonder if my order is really even coming or not.
16 March 2026
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay in delivering your order, and we truly understand how frustrating and concerning this experience must have been for you, especially when you were expecting it days ago.
We have received your feedback regarding the delayed delivery and your concern about whether your order will arrive, and we want you to know that your voice matters to us. We will keep a close eye on our shipping process and make sure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
Worst customer service and delivery…
Worst customer service and delivery ever! Do not order from there if you want your product! I ordered literally 3 months ago, the website kep showing packing for delivery. I reached out after 3 weeks, the customer service said ohbit was delivered! No trancking number , no email update, website stuck on packing! The package is nowhere to be found. I reached out and the customer service said will ship another. 2 weeks later. Amazon delivery turns back and send the package to the company. Contact customer service again, it’s been 2 months since the original order. They resent the package, i requested a tracking number to keep my eye out since i live in a complex building and amazon sometimes throw the packages outside, no answer! They asnwer me a week after delivery with the tracking number! Never seen a worst service! If you want your order do not order here! OH AND I NEVER RECEIVED THE PRODUCT! WHAT A SCAM! I can’t search for a package a week after receival! When i specifically said that i need to tracking number to keep an eye because i live in a huge complex!!
15 March 2026
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the prolonged delivery issues and lack of communication regarding your order, and we truly understand how frustrating and disappointing this experience must have been for you.
We have received your feedback regarding the order status not updating, the missing tracking number, the failed delivery attempts, and the lack of timely responses. We want you to know that your voice matters to us. We will keep a close eye on our logistics and customer service processes to ensure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
I ordered the wrong colored of bulbs
I ordered the wrong colored of bulbs, contacted customer service and they actually looked up what I needed and sent them 2 me. I didn't have 2 try and look up the rite color and reorder them. I enjoyed communication with them it was pleasant and quick. Awesome job Sealight, do more business with u in the future. U can't go wrong with this company. They have my total trust
2 March 2026
Unprompted review
Reply from sealight-led.com
Dear,
Thank you so much for your kind words and for choosing our products. We truly appreciate your support and hope our products provide you with a great experience.
If you have any questions or need further assistance, please don't hesitate to contact our customer service center at any time.
Wishing you a wonderful day!
Best regards,
Great customer support
Great customer support. I ordered the wrong item and they sent me replacements within a few days. The product is of high quality and very easy to install. 10/10 would highly recommend.
Thank you sealight-led!
25 February 2026
Unprompted review
Reply from sealight-led.com
Dear,
Thank you so much for your kind words and for choosing our products. We truly appreciate your support and hope our products provide you with a great experience.
If you have any questions or need further assistance, please don't hesitate to contact our customer service center at any time.
Wishing you a wonderful day!
Best regards,
Wrong part
Ordered headlights and fog lights. The headlights fit the fog lights shipped were wrong. I've sent two emails and I can't get a response. I should have read this company's reviews and avoided them. Lesson learned.
19 February 2026
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the incorrect fog lights you received and for the lack of response to your emails, and we truly understand how frustrating and disappointing this experience must have been for you.
We have received your feedback regarding the wrong fog light model and the unresponsive communication, and we want you to know that your voice matters to us. We will keep a close eye on our product fulfillment and customer service processes to make sure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
Worst company I ever had to deal with.
Worst company I ever had to deal with.
They sent me the wrong model of headlights.
In the box, it said to write to support@sealight-led for any issue with the order.
I wrote them an email and it took forever for them to respond. When they did, they were of no help and told me to contact another email adress. I try the other adress and I never got a response.
I litteraly got scammed.
Do not buy from them.
1 February 2026
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for sending you the wrong model of headlights and for the frustrating experience with our support team. We truly understand how disappointing and confusing this situation must have been for you.
We have received your feedback regarding the incorrect product shipment, the delayed and unhelpful responses from our support team, and the lack of follow-up after being redirected to another email address. We want you to know that your voice matters to us. We will keep a close eye on our product fulfillment and customer service processes to ensure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
Poorly made
I purchased these in march 2025 and am now purchasing some new headlight to replace them. The light bulbs started flashing and one went out. I took the screws out and opened it up, and the solder contacts were all broken. Poorly made.
8 February 2026
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the poor soldering quality that caused the bulbs to flash and fail, and we truly understand how frustrating this experience must have been for you.
We have received your feedback regarding the broken solder contacts leading to product failure, and we want you to know that your voice matters to us. We will keep a close eye on our manufacturing quality and make sure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
No or little customer support
I will not go into great detail, it has no merit. Bought 9005,9006 led headlights. Lights flickered. 2012 corolla. Sealight,is aware their product is not compatible with the this corolla. They sell them anyway. One must buy the the canbus that may work.The math, $79.99, 9005,9006.Canbus I think $25.99 Will this work for me? I am moving on Sylvania here i come. Sealight, too dim.
5 February 2026
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the incompatibility issue you experienced with the 9005/9006 LED headlights on your 2012 Corolla, and we truly understand how frustrating this situation must have been for you.
We have received your feedback regarding the product not being compatible with your vehicle and the need for an additional Canbus decoder to resolve the flickering issue. We want you to know that your voice matters to us. We will keep a close eye on our product compatibility information and make sure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
Worst customer service
UPDATE in response to msg from SeaLight-led - I sent them 2 photos at their request - one of the opened manila envelope that the part came in and another photo of the clear plastic zip-lock bag with the parts still inside.
Their response to me was that because the item had been taken out of the 'box', they could not refund my money.
I then sent an angry email back to them with 2 more images - this time showing the replacement part (still in its manila envelope) and the shipping bag from the shipper UniUni. No box. No clear packaging that shows the product without opening the manila envelope.
I see the refund has been deposited into my account. Thanks for that.
The new part has been installed but my driving lights still flicker (headlights do not flicker). I don't want to dicker with SeaLight-led anymore. I will take my car to a local business to have it fixed.
With the sincere hope that your goal is to improve customer service, my order number was: IS-SLCA-1000495773. The incorrect item was 9007/HB5 LED Bulbs Canbus Decoders/ Resistor Anti Flicker Harness Resi.
I ordered headlights for my 2005 Hyundai Santa Fe from Sealight-led. After installation, they flickered, so on January 9, 2026, I ordered an anti-flicker harness. The item arrived packaged inside a plastic shipping envelope, which contained a manila envelope, and inside that was a clear plastic bag holding the harness.
Without even removing the harness from the clear plastic bag, it was immediately obvious that it was the wrong part for my vehicle. I therefore ordered the correct anti-flicker harness on January 19 and attempted to return the incorrect one.
That’s when I discovered their “customer service” is essentially nonexistent. My email went unanswered, so I called and left a voicemail—only to receive a text message instructing me to email them again.
After several emails, I was told I would not receive a full refund because I had “opened the package.” To be clear: the only thing opened was the outer envelope. There is no way to verify the correct part without opening the manila envelope it arrived in—I don’t have x-ray vision. The harness itself was never used and remained sealed in the clear plastic bag.
I was then told the item could not be resold because of this, which makes no sense. Replacing an envelope and relabeling it is hardly an issue.
I would have been perfectly willing to pay return shipping, but instead the company chose to make this unnecessarily difficult. Based on this experience, I will never recommend this company to anyone.
20 January 2026
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the significant inconvenience caused by the incorrect anti-flicker harness and the frustrating return process, and we truly understand how disappointing and time-consuming this experience must have been for you.
We have received your feedback regarding the wrong part sent for your vehicle, the lack of responsive customer service, the unclear return policy that led to a partial refund refusal, and the ongoing flickering issue with your driving lights. We want you to know that your voice matters to us. We will keep a close eye on our product compatibility verification, customer service responsiveness, and return policy communication to ensure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
My husband ordered these lights for my…
Update: We were able to speak with someone else and they were very helpful and made things right.
My husband ordered these lights for my Durango, and we were excited to put them in. Well, my brother in law bought me lights so I didn't need these light afterall. I never opened the package. My husband called customer service to see how to go about returning them and the man he spoke with said that we have to pay to return them. Which, is perfectly fine with us. My husband asked how much was the cost to return them, and the guy asked what card he was using to pay for the return. Now that doesn't sound right. Whatever card we use is irrelevant. I guess there is a difference in price depending on the card you use. My husband did not give any information. So now we are stuck with lights that we don't need. Because of this, I will never use this company again and I will be sure to let everyone know how they operate.
22 December 2025
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the confusion and frustration caused by the inquiry about your payment card during the return process, and we truly understand how uncomfortable and concerning this experience must have been for you and your husband.
We have received your feedback regarding the return cost payment process, and we want you to know that your voice matters to us. We will keep a close eye on our customer service procedures and make sure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
ABSOLUTELY HORRIBLE CUSTOMER SERVICE!!!
I order the wrong pair of headlights and had to call 6 times to finally talk to a customer service representative for them. When I talk to the customer service representative he reassured me that it was no big deal that he would cancel the order for me and I would get a refund to my bank account. It has been 3 days and I have no refund. Also unbelievably the customer service representative never canceled my order and it went ahead and shipped anyways. It's been 3 days and when I check on the status of the headlights they wouldn't let me cancel it tells me there is no tracking number. I have communicated three different times with sea lights customer service and haven't received a response. These scam artists charged me for the headlights and never sent them off and now won't respond to my emails when trying to get a solution to get my money back.
14 December 2025
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience you've experienced with our customer service and order cancellation process, and we truly understand how stressful it must be to be charged for an order that wasn't canceled and has now shipped without a tracking number.
We have received your feedback regarding the difficulty reaching our customer service team, the failure to cancel your order as promised, the lack of tracking information, and the absence of responses to your emails. We want you to know that your voice matters to us. We will keep a close eye on our customer service procedures and order management system to ensure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
Buyer be Aware!!!
Buyer be Aware!!!
This company is terrible, ordered from this company , next day went to cancel order, and impossible to cancel! Nowhere on website can orders be cancelled, called customer service daily, no answer , they put you on hold and eventually it says agents are busy and you can leave a voice message and someone will return your call. Well this never happens, nobody will ever return your call, non existent customer service. Reached out a few times with email, and again no response! they charge your credit card and ignore the customer, this has been going on for two weeks now, and did not even ship out lights, dishonest business, so now my Credit card company is dealing with them. Do not buy, if problem occurs, they ignore the customer!!
19 November 2025
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you experienced in trying to cancel your order and for the lack of response from our customer service team, and we truly understand how frustrating and disappointing this experience must have been for you.
We have received your feedback regarding the inability to cancel your order, unanswered phone calls and emails, and the fact that your order has not shipped after payment, and we want you to know that your voice matters to us. We will keep a close eye on our order cancellation process and customer service responsiveness to ensure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
Buyer Beware !
Ordered reverse light led upgrade for a toyota tundra, was sent the incorrect bulbs, then customer service did not help in resolving the issue, they will make you jump through hoops to get a return processed. BUYER BEWARE !!
15 July 2025
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for receiving the incorrect bulbs for your Toyota Tundra and the difficulty you experienced with our customer service. We truly understand how frustrating and time-consuming this experience must have been for you.
We have received your feedback regarding the wrong bulbs sent, the lack of effective assistance from our customer service, and the complicated return process. We want you to know that your voice matters to us. We will keep a close eye on our product fulfillment and customer service procedures to ensure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
WARRANTY NOT FORFILLED, ONLY THE RUNNING AROUND RUNNING AROUND
SEALIGHT LED H11, Bought through Amazon Prime.
It started comes with a positive one-year warranty!
Ordered ( 113-5829563-5881822)
July 20,2024, Paid $49.23, w/o taxes
$55+total for LED XF3 SEALIGHT H11, H8, H16,
CALLED THE SEALIGHT 1-626-699-3998. ON JULY 03, 2025
JULY 08,2025.
THEY PROMISED TO TAKE CARE OF THE ISSUES AND SEND CONFIRMATION EMAIL ,
NOT A THING TO ASSIST WITH THE WARRANTY.
BUT ASKING FOR SNAPSHOTS
PICTURES OF THE BURNOUT LED LIGHT BULB.
NEGATIVE CUSTOMER SERVICE,
FULL ON RUNNING AROUNDS.
FOR THE ONE-YEAR WARRANTY.
AND NOT HAVING A HONEST CUSTOMER SERVICE, IS BAD FOR BUSINESS AND NOT HAVING THRUST IN SEALIGHT COMPANY.
UNSATISFIED CUSTOMER SERVICE
3 July 2025
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had with our warranty service, and we truly understand how frustrating and disappointing this situation must have been for you.
We have received your feedback regarding the warranty claim process and the lack of follow-through on our promise, and we want you to know that your voice matters to us. We will keep a close eye on our customer service practices and make sure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
Terrible experience with this company
Terrible experience with this company! Garbage lights that don’t fit! Contacted customer service total waste of time. Via email they offered 15% off the light bulbs and give to family or friends? What a joke I just want my money back. I was then told to send back to an address in Markham Ontario. I decided to take them myself the place was an unnamed warehouse where a guy came through a locked door stating we have a contract with them and do not take stuff back personally? Whatever that means. He told me I have to get a return label from the company then send it to this same warehouse? I sent another email to the company stating stop playing games give me the return label and I will send back. I also stated I don’t know what kind of company this is? Disgusting customer service on all levels. You state 90 day return I sent pictures of boxes intact to no avail. Do not ever deal with this company the worst I’ve ever dealt with!
24 June 2025
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you encountered with the product fitment and the confusing return process, and we truly understand how frustrating and disappointing this experience must have been for you.
We have received your feedback regarding the product not fitting your vehicle, the unsatisfactory customer service response, and the unclear return procedure. We want you to know that your voice matters to us. We will keep a close eye on our product fitment information, customer service training, and return policy to make sure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
Sealight LEDs are FAULTY
Faulty product, which they will not stand behind. Headlight bulbs burned out in just nine weeks. Sealight does not even care, no help at all.
EDIT ONE YEAR LATER: NO CHANGES. They NEVER made this right, just empty promises.
REPLY TO REPLY BELOW: I have been through Sealight CS already. I wrote this review AFTER I was NOT properly assisted, by them. Which I thought was made clear enough by the "would not stand behind" and "no help at all" remarks.
BOTTOM LINE, FOR OTHERS: Do not expect any reasonable customer service from Sealight for a defective product made by Sealight. You will not get that. All you will get is an offer for another one of the same (defective product). Who can wait around for any of this when, we are talking about car headlights?
Defective headlights cause a risk of car accidents and a risk for traffic citations too. Sealight appears totally oblivious to all of this. Someday Sealight's defective headlight bulbs will end up killing someone.
31 May 2025
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the defective headlight bulbs that burned out in just nine weeks and for the lack of proper assistance you received from our customer service team. We truly understand how frustrating and concerning this experience must have been for you, especially given the safety risks involved with headlights.
We have received your feedback regarding the product quality issue and the inadequate support you encountered. We want you to know that your voice matters to us. We will keep a close eye on our product quality and customer service processes to ensure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
These are a junk Chinese product
These are a junk Chinese product! If you want something that works, look elsewhere.... and don't be looking for the lowest price or you'll just get more Chinese garbage. My experience:
Low beams are high beams. Activate the hign beam selector and high beam selection are the low beams, but one light is very noticably brighter than the other and I get oncoming drivers, and truckers, flashing their high beams at me.
I messed with the clocking position of the bulbs for a few days, but the problem remained, just the light pattern somewhat changed.
I contacted Sealight for resolution and they sent me a corrective decoder harness to cure this "known issue." I installed the corrective harness and the result is the driver's side light is on low and the passenger side beam is on high. Activate the bright light switch, and you guessed it, the driver's side light switches to high beam and the passenger side switches to low beam.
I changed the decoder harnesses from side to side, no change. I switched lights from side to side, same issue, just different sides. Obviously the wiring in the lights is incorrect; at least one of them.
While troubleshooting and working with Sealight over the course of a weeks, I did go beyond the 30-days exchange period, so I cannot return them.
I had Cougar Motor Ultimate LED lights in these reflector housings before and they worked great! At least for 366 when they fell out of their 1-yr warranty and failed in a matter of weeks. After the second set of Cougar lights failed I switched to the Sealight product. I did have one known good Cougar light and placed it in each of the housings and it worked fine. I removed all of the Sealight parts and reinstalled my old halogen lights, and they worked perfect. Just too dim for both the reflector housings and my aging eyes.
So I have confirmed that there is no issue with my Ford Factory wiring harnesses or my truck's ECM/ computer(s) not properly reading LED lights. And I knew that before the customer service person at Sealight suggested that my "not that old" 2006 Ford Super Duty truck, that has spent it's life in southern California where there is no weather condition that would adversely impact any wiring harness, nor do I have a rodent infestation under my hood.
Bottom line: Junk product.
15 May 2025
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the incorrect beam pattern and brightness inconsistency with your Sealight LED bulbs, and we truly understand how frustrating and unsafe this experience must have been for you, especially with oncoming drivers flashing their lights.
We have received your feedback regarding the beam pattern issues, the ineffective decoder harness, and the inability to return the product due to the 30-day exchange period. We want you to know that your voice matters to us. We will keep a close eye on our product quality and customer support processes to ensure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
Nightmare Experience
Absolutely terrible experience, product and customer service wise. Sealight GAURANTEES exact fit when inputting vehicle make, model, trim, vin. To my surprise, headlights did not fit. I wrote them to receive my refund as product was not used because the input on the bulb was a complete different shape and size from the socket. I was asked to provide photo or video of item to ensure no damage to product - I did this. I was then told because I opened the product it was non refundable. Convenient of them to leverage that BS after asking for photo or video of product for damages. I just called my bank and put in a claim and provided the email thread of my conversation with Sealight. These guys are BOILER ROOM salesman, with TERRIBLE customer service. I advice to keep far away if you care to save yourself a headache!
12 May 2025
Unprompted review
Reply from sealight-led.com
Dear,
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced with the fitment of our headlights and the confusion regarding our return policy, and we truly understand how frustrating and disappointing this experience must have been for you.
We have received your feedback regarding the incorrect fitment information and the return policy being unclear, and we want you to know that your voice matters to us. We will keep a close eye on our fitment guide and return policy communication to make sure your concern receives the attention it deserves.
Once again, we are truly sorry for the experience you've had. We appreciate your patience and your willingness to share this with us.
Warm regards,
Sealight User Research Team
Reece L
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.