Just a really brilliant service from start to finish. Mattress took almost 3 weeks to be delivered, then we had a trial and unfortunately it was not supportive enough for us so had to be returned. Too... See more
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Review summary
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Although we didn't buy the mattress direct from Sealy on what probably could be considered as a budget price (although it was on a more than 50% off lightning deal) the quality of the mattress is cert... See more
Company replied
I bought a hospitality mattress direct from Sealy, having slept on it in a hotel. I thought it was fantastic value, as the quality is superb. It is so comfortable, yet supportive. The purchase was t... See more
Company replied
This product has been a revelation. I used to think that I could sleep on anything. I now see that there is a difference between being in bed and actually feeling totally relaxed and at rest. Even if... See more
Company replied
Company details
- #143 of 224 best companies in Bedroom furniture shop
Written by the company
Here at Sealy, we put our heart & soul into every mattress we make. We represent generations past and present, decades of knowhow, and love for crafting a wonderful night’s sleep. We invest heavily in research and product development to provide innovative beds and mattresses that cater to a multitude of sleepers. Without the skill, workmanship within the Sealy Sleep Team, who make every single mattress right here in the UK; we wouldn’t be the tried, tested and trusted sleep brand we are today. You can find our mattresses in both National and Independent retailers across the UK: https://www.sealy.co.uk/where-to-buy/ . We are exceptionally proud of our products which is why we welcome feedback from our customers. We value your opinions and experiences as they help us to continuously improve.
Contact info
Station Road, CA7 2AS, Carlisle, United Kingdom
- 01697320342
- salesorders@sealy.co.uk
- sealy.co.uk
4.5
Excellent
1K reviews
Replied to 91% of negative reviews
Typically replies within 2 weeks
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If you want a good night, sleep, get Sealy
Well what can I say fantastic best night sleep ever in my life the mattress is so comfortable unbelievably soft, good quality one
9 December 2025
Reply from Sealy UK
Thank you for your 5* review
love this bed
Fell in love with this bed the moment I first lay on it - no other would do for quality and comfort. Sleeping better already
4 December 2025
Reply from Sealy UK
Thank you for your lovely review
Reply from Sealy UK
Thank you for your 5* review
Sleeping soundly.
Our Sealy king sized mattress gives us a very comfortable and restful sleep whilst offering support and firmness. We are extremely satisfied with our mattress.
13 December 2025
Reply from Sealy UK
Thank you for your 5* review
Reply from Sealy UK
Thank you for your 5* review
Lovely supportive mattress. Efficient delivery and set up
Efficient delivery and set up. Useful email about care of product. Very comfortable mattress - supportive and firm but comfortable give to body, not hard.
11 December 2025
Reply from Sealy UK
Thank you for your wonderful review
Top quality throughout
Delivery when they said it would be.
Excellent quality materials.
The most comfortable bed/mattress I’ve ever had & I wish I’d bought this years ago.
4 December 2025
Reply from Sealy UK
Thank you for your review, we're thrilled to hear this
Reply from Sealy UK
Thank you for your lovely review
Brilliant mattress
Brilliant mattress. Company very helpful and supportive after the first company went bust.
5 December 2025
Reply from Sealy UK
Thank you for your 5* review
Reply from Sealy UK
Thank you for your 5* review
Mattress well made and comfortable as…
Mattress well made and comfortable as expected having bought Sealy B4, as with any mattress time will tell.
26 November 2025
Reply from Sealy UK
Thank you for your 5* review
Sealy Airflow pillows
I bought 2 sealy airflow pillows. These come with covers around airflow foam infills. When I came to wash the covers I noticed the foam had a large split along one side. I duly returned one pillow after copious messages from Sealy/ Comfy Group and waited 3 weeks for a replacement. That came and sadly the foam was also torn in several places . I once again complained but they simply asked if I used' pillow cases'? No response since. I would not touch this brand again - Terrible customer service and very poor product.
6 January 2026
Unprompted review
Reply from Sealy UK
Hi David,
We're very sorry to hear of the problems you encountered with your pillows.
We have discussed the matter with Comfy Group and understand a replacement is being dispatched to you.
Please don't hesitate to get in touch if you require any further assistance.
Best wishes
Sealy UK
Love the matress
Love the matress, very comfy and the best purchase I have ever made.
23 November 2025
Reply from Sealy UK
Thank you for your lovely review
excellent mattress very comfortable and…
excellent mattress very comfortable and it retains it's shape we turn it every 2 weeks but it needs two people to do it.
21 November 2025
Reply from Sealy UK
Thank you for your 5* review
Firm comfort
Trying the beds and purchasing were straightforward, delivery as stated. Beds have been firmer than we are used to but more supportive, and we sleep well on them.
8 January 2026
Reply from Sealy UK
Thank you for your review, we're delighted to hear you are sleeping well :)
Reply from Sealy UK
Thank you for your review :)
Well worth the wait
Had to wait several weeks before I received the mattress but it was well worth waiting for. I have a lot of back and hip pain and from the first night I noticed the back pain was a lot less as I am able to lie on my back and be really comfortable which I was not able to do with my old mattress. Still have hip pain when I wake sleeping on my side but because I can lie on my back the hip pain soon resolves. I got use to the mattress from the first night which was good.
24 November 2025
Reply from Sealy UK
Thank you for your 5* review, we're so pleased to hear that your new mattress has helped reduce your pain
Great Quality and excellent choice of styles
Since we received delivery of our new Sealy bed we now have really restful sleep. It is so comfortable and gives us terrific support.
The Sealy Company make excellent quality beds and offer great choice of styles to suit everyone's needs.
I have no hesitation in recommending Sealy Beds to my friends and family.
25 November 2025
Reply from Sealy UK
Thank you for your wonderful review
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