Seamless.AI Reviews 

Seamless.ai is the worst company in the world. I told them 2 months before my year contract was up I was going to cancel. Of course the rep did not honor that and renewed me for another year. They charged me $161 twice for two months before I cancelled my card. Now they are sending me to a collection agency. I tried to call them and even emailed their billing with no response. Now I am reading their reviews and people are saying the exact same thing.

Horrible comany to work with. Please 3/4 of the emails did not work

Horrible Customer Service, DO NOT SUBSCRIBE! They will not help you and they do not notify you of a renewal until they have already charged you for another year EVEN IF YOU NOTIFY THEM THAT YOU WANT TO CANCEL!!! Total scam. And their software isn't worth the price of subscription. This is just a company trying to get your credit card to continually charge you.

Seamless.AI is a complete scam, and their software is nowhere near what they advertise. It all started with a cold call from one of their sales reps, Daniel Anderer, who convinced me to join a demo call. I was hesitant, but he insisted it would be quick and showcase how the software could help my business.

During the demo, Daniel praised the software, claiming it was perfect for cold outreach and data generation. I repeatedly explained that I reach out to small businesses, which typically lack extensive online data, and I was skeptical about how effective Seamless.AI would be for my needs. Daniel reassured me multiple times that the software could handle this and would provide accurate data. Based on his persistent assurances, I decided to purchase a 12-month license for $1,500.

After two and a half months of use, Seamless.AI has been the worst data tool I’ve ever used. 7 out of 10 leads contain outdated or completely incorrect information, missing phone numbers, or, in some cases, no contact info at all—just a company name and a website. Many leads appear promising at first glance, only to have incorrect names, phone numbers, and emails. The software simply does not work as promised.

When I reached out to support, they kept passing me around from department to department, offering no real help. I eventually booked a meeting with Connor Swanson, an SDR at Seamless.AI, clearly stating in my email that I wanted to cancel my agreement early due to the product’s failure to deliver. The day before our meeting, Connor called me directly. Initially, he seemed understanding, but after some back and forth, his tone became rude, dismissive, and unhelpful. He completely ignored my concerns and canceled our scheduled meeting because he “didn’t want to go back and forth.” Instead of addressing my issues, he aggressively insisted that I keep using the software and “find a way to make it work.”

This company relies on misleading sales tactics and locks customers into non-refundable contracts for an inferior product. Avoid Seamless.AI at all costs. I’m now in the process of filing legal complaints and taking further action against them.

This company ruined my life...
They auto renewed our subscription and I had to pay $2000 out of my own pocket when we haven't used the service in MONTHS and they renewed it for another 12 months which would be completely useless to me.

I begged them to refund me the money since it would ruin my livelihood for the next few months losing such a big amount of money.
They had zero empathy and refused to refund even though I literally did not use the service and they would not have lost any money from any potential usage.

They are so predatory and don't care about you as a human and just want your money...
There's absolutely no reason they had to renew me for another 12 months and I begged so many times to have it changed to one month at least so I don't lose an entire month's salary on it, but they did not give a shit.
I am so upset but I tried everything and there was nothing I could do...

I hope karma hits them and I hope no one else has to go through what I, and seems like many other users, had to!!
HORRIBLE HORRIBLE COMPANY!!
Hope everyone stays away from them!!

Seamless.ai initially presents itself as a robust lead generation tool, but the reality falls far short of the slick sales demos. While sales reps will promise ultra-accurate contact information, lightning-fast performance, and seamless integrations, many users quickly discover that the data is often outdated or incorrect, leading to wasted time and fruitless outreach. On top of that, the platform can be glitchy, freezing at inconvenient moments and failing to perform key tasks. This mismatch between the impressive demo and the day-to-day experience creates a sense of distrust right from the start.

Things get even more frustrating when you look at the company’s contract and billing practices. Buried deep in the fine print are sneaky auto-renewal clauses requiring a 60-day written notice to cancel—twice as long as most modern subscriptions demand. This policy, coupled with unclear cancellation procedures, sets a trap for unsuspecting users who may not realize the extent of their contractual obligations until they are hit with charges for another year of service they neither want nor plan to use. Attempts to cancel often end with the company ignoring complaints or pointing back to the opaque terms of service, creating a cycle where customers feel powerless and cornered.

Compounding these issues is the unhelpful, dismissive attitude of Seamless.ai’s customer service team. Reports abound of customer service representatives who either fail to respond in a timely manner or offer no genuine assistance when they finally do. Many customers also recount experiences with sales reps who deliver excellent pitches and personal promises of support—only to vanish once a contract is signed. This lack of communication and refusal to address legitimate product concerns only intensifies the sense of being scammed.

Ultimately, between misleading sales tactics, glitchy software, outdated data, and a contract designed to lock users in, Seamless.ai appears to prioritize revenue extraction over customer satisfaction. Even if the tool did provide some benefits, the negative experience surrounding its support and billing systems would still overshadow any successes. For anyone searching for a dependable lead generation or sales platform, there are far better, more transparent, and more genuinely supportive options out there.

Scam service that sits behind a contract after a "loaded" demo and then fights you to cancel the contract after not being able to deliver the services that were demoed. Check out their BBB reviews. Save yourself the money and headache and use a different services.

Probably the worst combination of product / customer service that I've ever experienced in my professional career. The product was outdated / inaccurate. It would also freeze or be really slow quite often. Customer service was unhelpful and dismissive. I tried to cancel but apparently the sales rep put in auto monthly renewal for a commercial sale (I purchased it on my own on month to month - so I thought). They turned off access but continued to bill me and then sent me to debt collection. I feel absolutely scammed.

I had a really bad experience with Seamless.AI. Their contract is sneaky and unfair. Here's the deal:

• 60-Day Written Notice to Cancel: You have to tell them in writing, 60 days before your subscription renews, if you want to cancel. That's two whole months and an absurdly long time, especially when it is not a common industry practice for subscription services today. It's like they designed it so you miss taking note so you get stuck paying for another year.

• No Flexibility: Once you're in, it's like you're glued to their service. Want out? Better have your calendar marked way ahead because if you miss that 60-day window, you're paying for another year whether you like the service or not.

• Customer Support? Forget about it. When you try to cancel because you missed the notice period, they're no help. They just point you back to the contract, with no flexibiity.

The service? Nothing special, but that's not even the point. The real problem is their contract. In my opinion, it's designed to trick you into staying longer than you want, not because you love the product but because you missed their cancellation deadline.

My advice? Skip Seamless.AI. There are better options out there that won't trap you with these ridiculous terms.

Beware of Shady Auto-Renewals and Terrible Customer Service!

I had a terrible experience with Seamless.AI. The product did not live up to the hype—outdated data, poor functionality, and overall not worth the cost. On top of that, they sneakily auto-renew subscriptions without clear warnings. Trying to cancel was a nightmare. Customer service was unhelpful and dismissive, making it nearly impossible to resolve the issue. I felt completely scammed. Avoid this company at all costs!

I'm a marketing manager and have never left a negative review. As in, ever. Seamless did not have good data, so my team upgraded to a better product. We tried to cancel but found ourselves jumping through so many tedious loopholes just to figure out how to cancel. FInally we did figure it out, three weeks before the annual renewal. We were notified that we didn't give TWO MONTHS of notice and they would not allow us to cancel. They asked us to pay for the full 12 months at $150 per month-- $1,800 for nothing, even though we canceled three weeks before the renewal. Who has a 2 month policy? I have never ever heard of that. I complained to customer service and never heard back. Then I got a call from collections. Unreal. I forwarded it to customer service and said, "I have not heard from you regarding my complaint below and am now getting sent to collections. Is this how you handle these complaints?" They still did not respond. Collections said they would accept 80% of the annual total. I refused on principal and am looking into options.

I subscribed to this scumbag company and was recently charged $2,600 for an annual renewal without prior notification. I asked for the funds to be refunded as I have not logged into my account in six months and was recently on paternity leave. I will say that canceling the subscription slipped my mind, obviously. But as I saw a notice that they tried to charge my account, which my bank declined. I asked them to Cancel the subscription and to not recharge or attempt to recharge my account.

Despite multiple attempts to cancel and prevent the charge, the company continued to attempt billing my account over a dozen times within a week. As I was in the dizziness of being on leave and juggling life, I forgot to cancel my card because of this company, I guess that was my mistake.

This company engages in clear predatory practices and lacks transparency in their billing and cancellation processes.

I hope that the FTC and BBB reviews the practices of this company. As I have surly submitted complaints to both.

BUYER BEWARE! ********* This is the Largest "Red Flag" I could give to help prevent you from getting scammed from this company as we were!
This company is everything but honorable, and they seem to go through staff rapidly! It all started with a Demo that the salesman stopped working for them so as a last-minute exchange, the Sales Manager "Ahmed Elmogahzy," got on the call and delivered a great presentation and sold me on his promise that I would get personal care and attention to learn the program and he even gave me his mobile which definitely sold me. I told Ahmed I would only Signup and would agree to Prepay the whole year if they deactivated the Auto-Renewal which he said he removed from our account. (He didn't because, I literally just had to cancel a Credit Card for FRAUD as a result of Seamless attempting to charge me for another year. (NOT ON MY WATCH!) From the beginning... everything went downhill! I wasn't able to ever get in touch with the company for support, and when I tried using it, it didn't perform nearly as well as the Demo and sometimes NOT AT ALL.
I did believe that in a whole years time I would be able to recoup our investment; however, that didn't prove to be true at all. I even recalled the sales manager Ahmed 9 months in on his mobile and told him about the bad experience I was having and that I really just needed some support. He informed me that he is no longer with the company but would call their support team and have them get back to me. I never received a call

My medium-sized marketing & advertising agency had an extremely disappointing experience with SeamlessAI.

First of all, the software was cumbersome and far inferior in delivering quality leads compared to several of the other software applications we tried out. Specifically, our sales team repeatedly mentioned that the majority of the lead contact information SeemlessAI provided was not accurate and that our emails were getting rejected! We tested out SeemlessAI software for 30 days and it failed to meet our sales team’s expectations both in functionality and reliability.

Secondly, and far worse is the bullying tactics that SeemlessAI launched against us as we simply wanted to discontinue our trial with them. They insisted that our agency had a long-term contract in place when, in reality, a junior sales member from our team only signed up for a trial.

Despite multiple attempts to resolve the issue, including paying for an extra month we weren't going to use, we were then forced to submit a formal Cease & Desist notice from our legal counsel. Yet, to this day, SeemlessAI continues to make unauthorized billing attempts, which is why I must share our awful experience with this third-rate software company.

SeemlessAI’s behavior is both unacceptable and unethical. Potential customers should think twice before engaging with a company that demonstrates such disregard for professional ethics and sells such problematic software. Proceed with caution.

Seemless.ai has a great sales engine, an ok product, and terrible customer service. I've been a customer for a little over a year. During that time, I received many calls and emails to ask if I wanted to upgrade my service and pushing promotion after promotion on me. I tried to use the product a number of times; however, it wasn't able to do the things I wanted it to do. I chatted with them a few times to get their feedback and guidance but the answer was usually, "the product can't do that" (like when I wanted to look a person up by their email address). At the end of the first year, I got charged the second year fee. I called to let them know I'd like to cancel because the product wouldn't do what I wanted. It took many calls, emails, messages on their help function to get my account rep Henry to call me back. It was about 2 months before Henry would give me a straight answer. He said that since I was past the 60-day notice period to cancel my subscription that I could not cancel. I asked to speak with his supervisor and they have been radio silent. The way they do business is to trap you into a product that is marginally useful with inflexible cancellation terms. Beware

This company provides terrible customer service, they over charge, and continue billing you after you've canceled.

Seamless had tons of dead emails in the lists we obtian3d with their software. We decided not to renew. Little did we know, their contract said that we have to give a 60 day notice of cancellation which is completely stupid and unheard of. On top of that, you won't know that the price increases at renewal and they do not show you this so you wouldn't be able to cancel in that time frame they give you. Read the reviews on Reddit, people are complaining about their shady practices. I showed them their contract was null and void and they threatened collections. I just received an email from collections today. They won't see a dime. Our lawyer laughed at the contract and said it looks like Chat GPT wrote it. Don't waste your money with these people. They will be out of business soon due to their business practices. The bad reviews are stacking up quickly

DO NOT USE SEAMLESS!

I really hope I save someone here. I paid for an annual subscription, canceled after 2 months and then they charged me again and don't to give a refund (will dispute with my credit card company once payment is posted). Data is also absolute trash, customer support is rude there are genuinely so many better options out there. 1st time leaving a trustpilot review because seamless is probably the worst company I've ever encountered from the bottom of my heart trust me when I say don't use them.

We tried Seamless AI in 2023. Found the service did not benefit our sales channel. That wasn’t the biggest issue, what I missed in all the legalese and was never told by the sales person Henry, that the onus falls on the client to write to Seamless AI to cancel the service 60 days before or you will automatically be charged for another year. If I would have known that in the beginning I would have never signed with them. Any service provider that has to trick customers into staying should be a red flag for everyone. Buyer beware should be Seamless AI tag line.

Consider this a warning! Seamless AI sales team and customer support team are crooks to the core. They have violated the FTC's ruling design to protect consumers from companies like Seamless AI. I was
approached by a representative of Seamless AI and the sales rep made all kinds of promises just to get a sales. Immediately after sugning up, she ghosted me. I tried using the platform and the data is incredibly bloated with unnecessary details. Within a week, my team doesn't want to use it anymore and I try to cancel and that's when the nightmare began. It took me searching the entire website to realize that they require customers to book a call in order to update my membership.

It took a whole month to get on a call and the customer support refuse my cancellation and was incredibly rude, dismissive and condescending during our the call. It's a month and a few days and they refuse my cancellation, ghosted me completely, and as I'm writing this, they charged me. I file a complaint with the FTC and I'm going to continue to sound the alarm as loud as possible. I wish there was an option for a ZERO STAR!!

PLEASE!!!!! STAY AWAY FROM SEAMLESS AI!!!

They don't offer refunds. You cannot find out the data is crap until you buy up front on an annual plan. Avoid, dont waste your money.