The staff was very friendly and helped us decide the model and color. Order was made, we can't wait for the delivery date to welcome our new couch at home.
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See what reviewers are saying
The salesperson was helpful , understood our specific need directly and assisted us throughout the purchase . Plenty of time was given to choose . The choice is there for each budget . My only remark... See more
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After having visited another store first, we stopped by Seats and Sofas on a whim. We were baffled by the superb customer service. Danny gave us the right advice and information, all the while grantin... See more
Company replied
There is a lot of choice in the store itself and besided that, one can order any combination one wants. The staff is friendly and helpful, although, here's a little remark for them. It would be fi... See more
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Company details
Written by the company
Seats and Sofas is uw specialist in zitmeubelen. Door de Giant Take Away formule is het mogelijk om tegen een voordelige prijs bankstellen, hoekbanken & loungebanken en fauteuils direct uit voorraad te leveren. Onze collectie wordt continu aangepast naar de laatste trends en is verkrijgbaar in een tal van bekledingssoorten en kleuren. Wij zijn erg benieuwd naar uw reviews en staan open voor uw klachten, zodat wij onszelf constant kunnen blijven verbeteren. Seats and Sofas est votre spécialiste des sièges. Grâce à la formule Giant Take Away, il est possible de livrer directement du stock des canapés, des canapés d'angle, des canapés lounges et des fauteuils à un prix avantageux. Notre collection est continuellement adaptée aux dernières tendances et est disponible dans une multitude de revêtements et de couleurs. Nous sommes très intéressés par vos avis et ouverts à vos réclamations, afin de pouvoir nous améliorer constamment.
Contact info
Antwerpse Steenweg 102, 9080, Lochristi, Oost-Vlaanderen, Belgium
- 9360585
4.2
Great
505 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Full feature experience with gentle advice
I was initially attracted by the large selection of sofa models, the wide variety of fabrics and colors, and the attractive financial promotions. The assistance I received in the store was excellent, and the sales advisor took the time to guide me through the available options and answer all my questions.
What I particularly appreciated was the ability to personalize the sofa to my own taste, with many fabric and color combinations available.
The only disappointment was the delivery time. The store’s slogan suggests that you can choose a sofa and enjoy it the same evening, but in reality, every model I considered had a minimum delivery time of around 10 weeks. Choosing a different fabric or color significantly increased this lead time. As I preferred a custom combination rather than the standard showroom model, my delivery time increased to approximately 20 weeks.
That being said, after visiting several sofa stores in the area, I have noticed that these extended delivery times seem to be common across the industry and are not unique to this retailer.
Overall, the shopping experience was very positive thanks to the helpful staff, extensive choice, and customization possibilities. While I believe delivery times could be communicated more clearly to better align with customer expectations, I am looking forward to receiving my sofa and would gladly recommend the store based on my experience so far.
10 June 2026
Unprompted review
Reply from Seats and Sofas - Lochristi
Bonjour Monsieur De Kimpe,
Merci d’avoir pris le temps de partager votre expérience détaillée. Nous sommes heureux d’apprendre que vous avez apprécié le large choix de modèles, de tissus et de coloris, ainsi que les conseils de notre conseiller en magasin. La possibilité de personnaliser votre canapé selon vos goûts fait effectivement partie de nos points forts.
Nous comprenons toutefois votre remarque concernant les délais de livraison. Votre retour est précieux et nous aide à mieux informer nos clients afin que les attentes correspondent davantage à la réalité des délais de fabrication, surtout pour les configurations personnalisées.
Nous vous remercions pour votre recommandation et espérons que votre nouveau canapé répondra pleinement à vos attentes.
Bien à vous,
Seats and Sofas
The staff was very friendly and helped…
The staff was very friendly and helped us decide the model and color. Order was made, we can't wait for the delivery date to welcome our new couch at home.
2 June 2026
Unprompted review
Reply from Seats and Sofas - Lochristi
Dear Yassir,
Thank you for your kind review. We are delighted to hear that our team was friendly and helped you choose the right model and color for your new sofa. It's great to know that you had a positive experience during the ordering process.
We share your excitement and hope the delivery arrives soon so you can enjoy your new couch at home.
Kind regards,
Seats and Sofas
Very friendly reception
Very friendly reception. Adequate information was provided.
13 March 2026
Unprompted review
Reply from Seats and Sofas - Lochristi
Dear Eric,
Thank you for your review! We are pleased to hear that you experienced a very friendly reception and received clear and adequate information. Your feedback is much appreciated and motivates us to keep providing good service.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Lochristi
Beste Willy,
Bedankt voor uw review en voor het benoemen van onze service en hospitality. Fijn om te horen dat u hierover tevreden bent. Wij begrijpen dat de leveringstijd als lang werd ervaren en beseffen dat dit vervelend kan zijn.
Wij werken continu aan het verbeteren van onze processen en hopen u bij een volgende ervaring nog beter van dienst te kunnen zijn. Dank u voor uw feedback.
Met vriendelijke groeten,
Seats and Sofas
Very helpful and friendly service
28 November 2025
Reply from Seats and Sofas - Lochristi
Hello Evelyne,
Thank you very much for your kind review. We are happy to hear that you experienced our service as helpful and friendly. We truly appreciate your feedback and your visit.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Lochristi
Beste Michele,
Hartelijk dank voor uw positieve beoordeling. Wat fijn om te horen dat u ons als vriendelijk hebt ervaren. Wij stellen uw feedback erg op prijs en hopen dat u veel plezier beleeft aan uw aankoop.
Met vriendelijke groeten,
Seats and Sofas
Robin is de beste verkoper!
24 September 2025
Reply from Seats and Sofas - Lochristi
Beste Ibish,
Wat een prachtig compliment voor Robin! Wij geven uw lovende woorden graag aan hem door, dat zal hij zeker waarderen. Bedankt dat u de tijd heeft genomen om dit te delen, het motiveert ons hele team om met dezelfde inzet verder te werken.
Met vriendelijke groeten,
Seats and Sofas
Just good service
21 September 2025
Reply from Seats and Sofas - Lochristi
Hello Erwin,
Thank you very much for your positive review. We’re glad to hear that you are satisfied with our service. Your feedback motivates us to keep delivering the best support to our customers.
Kind regards,
Seats and Sofas
Reply from Seats and Sofas - Lochristi
Beste Annamaria,
Hartelijk dank voor uw mooie beoordeling. Wij zijn blij dat u onze medewerkers als vriendelijk en ervaren heeft ervaren. Het is voor ons belangrijk dat klanten zich goed geholpen voelen en vertrouwen hebben in hun aankoop. Uw positieve feedback laat zien dat ons team in Lochristi hierin geslaagd is.
Wij waarderen het dat u dit met ons deelt en wensen u veel plezier met uw nieuwe sofa.
Met vriendelijke groeten,
Seats and Sofas
Service perfect
The seller was very friendly and the service was just perfect (like always) when we are there.
13 April 2025
Reply from Seats and Sofas - Lochristi
Beste mevrouw Lang,
Hartelijk dank voor uw positieve review en uw vertrouwen in Seats and Sofas!
Wat fijn om te horen dat u telkens opnieuw tevreden bent over onze service en dat u onze verkoper als vriendelijk heeft ervaren. Uw complimenten betekenen veel voor ons team in Lochristi. We blijven ons inzetten om u ook in de toekomst dezelfde kwaliteit en klantvriendelijkheid te bieden.
We kijken er alvast naar uit om u opnieuw te mogen verwelkomen in onze winkel.
Met vriendelijke groeten,
Seats and Sofas
Reply from Seats and Sofas - Lochristi
Beste Sofie Strubbe,
Bedankt voor uw positieve review! Het is geweldig om te horen dat wij u goed hebben kunnen helpen bij het vinden van de perfecte stoel voor uw behoeften. Wij streven ernaar om iedere klant een persoonlijke en aangename winkelervaring te bieden. Wij hopen dat u veel plezier beleeft aan uw nieuwe stoel en kijken ernaar uit u in de toekomst weer te mogen verwelkomen!
Met vriendelijke groeten,
Seats and Sofas
The customer service was very friendly
The customer service was very friendly
Robbing answered all my questions.
I was satisfied with the customer service
27 January 2025
Reply from Seats and Sofas - Lochristi
Beste Uchechi Azomaukwu,
Hartelijk dank voor uw positieve review! Wat fijn om te horen dat onze klantenservice u goed heeft geholpen en dat Robbing al uw vragen naar tevredenheid heeft beantwoord. We zijn blij dat u een prettige ervaring heeft gehad en hopen u in de toekomst weer van dienst te mogen zijn.
Heeft u in de tussentijd nog vragen of wensen? Neem gerust contact met ons op.
Met vriendelijke groeten,
Seats and Sofas
Great sales team and nice experience
Great help and points of advice from the sales team.
Very honest in choice of fabric and price.
25 December 2024
Reply from Seats and Sofas - Lochristi
Beste Jens,
Bedankt voor uw positieve review! Het is fijn om te horen dat ons verkoopteam u goed heeft geadviseerd en eerlijk heeft geholpen bij uw keuze van stof en prijs. Wij waarderen uw vertrouwen en hopen u snel weer te zien.
Met vriendelijke groeten,
Seats and Sofas
Reply from Seats and Sofas - Lochristi
Hello Tattoowoman,
Thank you for your positive review! We’re glad to hear that you knew exactly what you wanted, and that we were able to assist you efficiently in making the right choice. It’s always great to know we can support our customers in a straightforward and helpful way.
Thank you again for sharing your experience!
Kind regards,
Seats and Sofas
Excellent customer service
Excellent customer service, I found team's seats and sofas very helpful.
12 October 2024
Reply from Seats and Sofas - Lochristi
Hello Barbara,
Thank you very much for your positive review! We are delighted that you found our team at Lochristi helpful and that you had an excellent customer service experience. We remain at your disposal for any further enquiries and hope to see you soon.
All the best,
Seats and Sofas
Superb customer service!
After having visited another store first, we stopped by Seats and Sofas on a whim. We were baffled by the superb customer service. Danny gave us the right advice and information, all the while granting us enough breathing space and time to decide. Great experience!
29 August 2024
Reply from Seats and Sofas - Lochristi
Dear Eline,
How nice to hear that you found our customer service to be superior! We are glad that Danny was able to advise you well and gave you the space to make an informed decision.
Kind regards,
Seats and Sofas
Great help from the sellers
Great help from the sellers. Good explanation and trusthworthy experience.
16 August 2024
Reply from Seats and Sofas - Lochristi
Dear Devriendt,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
Reply from Seats and Sofas - Lochristi
Beste Annick,
We waarderen het ècht dat u deze recensie heeft geplaatst. Dank u wel voor deze mooie woorden over ons personeel!
Met vriendelijke groet,
Seats and Sofas
Reply from Seats and Sofas - Lochristi
Dear Erwin,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
Very friendly people who work there…
Very friendly people who work there they explain everything
23 June 2024
Reply from Seats and Sofas - Lochristi
Dear Davy,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
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