The experience was great but i felt that it was near the time that the doors closed. They ask if i want to drink something but i didn’t have got my water. Yesterday i was there with my daughter an... See more
Company replied
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Very satisfied with my experience at Seats and Sofas. The team was incredibly friendly, patient, and helpful. They really took the time to explain everything clearly and actively worked with... See more
Company replied
No problem to ask a lot of questions, they were helpful to answer all of them honestly. They'll give you time to review everything on your own and make a decision at your leisure.
Company replied
Friendly people , nice store, nice welcome from the entrance , a lot of info available
Company replied
Company details
Written by the company
Seats and Sofas is uw specialist in zitmeubelen. Door de Giant Take Away formule is het mogelijk om tegen een voordelige prijs bankstellen, hoekbanken & loungebanken en fauteuils direct uit voorraad te leveren. Onze collectie wordt continu aangepast naar de laatste trends en is verkrijgbaar in een tal van bekledingssoorten en kleuren. Wij zijn erg benieuwd naar uw reviews en staan open voor uw klachten, zodat wij onszelf constant kunnen blijven verbeteren. Seats and Sofas est votre spécialiste des sièges. Grâce à la formule Giant Take Away, il est possible de livrer directement du stock des canapés, des canapés d'angle, des canapés lounges et des fauteuils à un prix avantageux. Notre collection est continuellement adaptée aux dernières tendances et est disponible dans une multitude de revêtements et de couleurs. Nous sommes très intéressés par vos avis et ouverts à vos réclamations, afin de pouvoir nous améliorer constamment.
Contact info
Brugsesteenweg 356, 8800, Roeselare, West-Vlaanderen, Belgium
- 51220716
4.4
Excellent
385 reviews
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Reply from Seats and Sofas - Roeselare
Dear Eva,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
Store it’s full of nice…
Store it’s full of nice furniture.employees very friendly + huge discount.right place to buy furniture.
11 November 2023
Reply from Seats and Sofas - Roeselare
Dear Cristian,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
Very friendly staff
Very friendly staff, really helped with honest feedback. Never had the feeling they were trying to sell us something that was not in our interest.
9 October 2023
Reply from Seats and Sofas - Roeselare
Dear Customer,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
Reply from Seats and Sofas - Roeselare
Dear Robert,
Thank you for sharing your feedback with us! We are pleased that you are satisfied with our staff!
With kind regards,
Seats and Sofas
Friendly staf
22 April 2023
Reply from Seats and Sofas - Roeselare
Beste Jeanpierre,
Geweldig dat u met ons uw feedback deelt! We vinden het plezierig dat u tevreden bent over ons personeel!
Met vriendelijke groet,
Seats and Sofas
The sales man in Roeselare was very…
The sales man in Roeselare was very helpfull and motivated , and most important , not to pushing too much, so we could make our choice without pressure
27 March 2023
Reply from Seats and Sofas - Roeselare
Dear Michel,
Thank you very much for your response, we are pleased that you have been helped by our staff to your satisfaction!
With kind regards,
Seats and Sofas
Everything is very professional
Everything is very professional. The salesman who was very helpful and managed to guide us to the right choice of sofa.
6 January 2023
Reply from Seats and Sofas - Roeselare
Dear Drosakis,
Thank you for your review, we are happy to read that you are satisfied with our store!
Sincerely,
Seats and Sofas Roeselare
Friendly helpfull And most important…
Friendly helpfull And most important they didnt start with can I help you. Look at this. Or. Any other. Salepromoting talk
Just simpel let me know if I can help. Or if you need something
Just How it should Be
12 November 2022
Reply from Seats and Sofas - Roeselare
Dear Bjorn,
Thank you for sharing your experience. We're glad that you're satisfied about your visit!
With kind regards,
Rosalina - Seats and Sofas Roeselare
Good and patience salesman
We were in search of a new sofa. The employers respected our demands. They offered help and when we wanted to look around alone they let us be :-). I told them when I had a question that i would call them. Really positive!!!
After we made out decision the we called the salesman and he helped us with our choice.
It’s a nice and friendly place. We were threatened like kings :-)
Can’t look forward to get my new sofa in July!!
30 April 2022
Reply from Seats and Sofas - Roeselare
Dear Dave,
Thank you for posting this positive feedback. We hope to be of service to you again in the future.
With kind regards,
Jerry - Seats and Sofas
Horrible Service
Horrible Service. Thieves. I bought a sofa for 1300 euros on the 12th of November 2021. After one month it got broken. I kept calling them and they kept giving me excuses. Now I have to pay almost 50 euros for someone from their firm to come and repair the sofabed. Terrible horrible customer care. Next time I better go to IKEA. I had an IKEA sofa for almost five years without it ever getting broken. Horrible quality. Terrible Terrible. I will never recommend sofa and seats for anyone. Terrible. Pathetic. Horrendous experience. Theirqualities are Horrible. Seat and sofa owe me an apology because this is the worst purchase experience for me.
18 December 2021
Unprompted review
Reply from Seats and Sofas - Roeselare
Dear Mrs Aroka,
We are sorry to hear that you are not satisfied with your purchase. Our sincere apologies for this. We understand your point of view and will help you to come to a solution. Please send us your order number via the contactform? https://www.seatsandsofas.be/klantenservice/contactformulier/ You will be contacted as soon as possible.
Kind regards,
Sylvia - Seats and Sofas
General impression (too early to rate, ...).
It's a bit early to rate my overall satisfaction as I did not yet receive the sofa. The accommodation and reception was very good, nice persons working in store and good advice (also receive coffee).The delivery time (10~14 WKs) seems too long but due to situation (shortage of goods supply, etc...) understandable. The fact that you need to collect the sofa by yourself should be better indicated and not only indicated at the end of the transaction (Is it OK if sofa should be collected in earlier stage?). Anyhow, fo rus no problem and thanks for the service. I hope that the sofa will be as good as in store and as promoted by sales person. Thanks, Dirk.
4 October 2021
Reply from Seats and Sofas - Roeselare
Dear sir Dekeyser,
Thank you for the positive rating and the kind words. We hope you will be enjoying your new sofa very soon!
With kind regards,
Joshua - Seats and Sofas.
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