We have a nice time here. We got a kindly help from Hafsa. She was very patient to us during our hard decision. Also we got some extra discount which made us more happy! Only negative that the sofa do... See more
Company replied
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See what reviewers are saying
Good store, you can make changes in each sofa for different types of configuration. Harvey was helpful and gives good price! We are happy with shopping
Company replied
I bought a sofa from Seats and Sofa yesterday. The advice was very friendly and helpful. When I asked which fabric would be best for everyday use with animals, I was given several fabrics to choose... See more
Company replied
I was promised by this company to have their repair guys come out from Heerlen branch with in 10 days as I was delivered my brand new couch damaged. Its been almost 3 weeks with no response I... See more
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Company details
Written by the company
Seats and Sofas is uw specialist in zitmeubelen. Door de Giant Take Away formule is het mogelijk om tegen een voordelige prijs bankstellen, hoekbanken & loungebanken en fauteuils direct uit voorraad te leveren. Onze collectie wordt continu aangepast naar de laatste trends en is verkrijgbaar in een tal van bekledingssoorten en kleuren. Wij zijn erg benieuwd naar uw reviews en staan open voor uw klachten, zodat wij onszelf constant kunnen blijven verbeteren.
Contact info
In De Cramer 74, 6412 PM, Heerlen, Limburg, Netherlands
- 455620600
4.4
Excellent
679 reviews
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Very helpful without being pushy.
29 October 2022
Reply from Seats and Sofas - Heerlen
Dear Rookie,
Thank you for your review, we're glad to read that you were well served!
With kind regards,
Hanno - Seats and Sofas Heerlen
Reply from Seats and Sofas - Heerlen
Beste Julie,
Bedankt voor het delen van uw ervaring. we vinden het geweldig dat u ons personeel goed vindt!
Met vriendelijke groet,
Hanno - Seats and Sofas Heerlen
Terrible thieves
We ordered a sofa 1 month ago with my husband, they talked us into a very good offer, they didn't understand we don't want to buy it right now. The seller gave better and better offers, just to force us.Every document was ready. Then they told us to wait again, and again, we sent mails, we visited them but they couldn't even reply to our mail to tell us what happened. 1 month has passed, we had to go again to their store, and then they told us that our order is not accepted and they charged us with 700+ € if we cancel the order. I am asking: What the focking hell??? They dont even bother to say "Sorry, but we couldn't accept your order".Disgusting customer service, we're going to solve this with a lawyer.
1 October 2022
Unprompted review
Reply from Seats and Sofas - Heerlen
Dear Mr / Mrs,
Thank you for sharing your experience. We would like to hear your contact details so that we can resolve your complaint as soon as possible. Please send an e-mail too info@seatsandsofas.nl.
With Kind regards,
Hanno - Seats and Sofas Heerlen
very nice service
1 August 2022
Reply from Seats and Sofas - Heerlen
Dear Jan,
Thank you for your review, we like that you are happy about our service!
We would like to take a look at your sofa. Can you please share your sofa on social media the hashtag #SeatsBijJouThuis in the description?
With kind regards,
Jessica - Seats and Sofas
Reply from Seats and Sofas - Heerlen
Dear sir Mohr,
Thank you for your response. We are pleased to hear that our service meets your expectations.
Kind regards,
Sylvia - Seats and Sofas
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