Seattle Pottery Supply Reviews 

1,979
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 199 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, including pottery wheels, glazes, and clay, often highlighting their effectiveness and ease of use. The staff receives frequent commendations for being knowledgeable, helpful, and friendly, assisting with everything from product selection to troubleshooting. Reviewers also appreciate the prompt and well-packaged delivery, with many noting that their orders arrive quickly and intact, even for distant locations. The ordering process, particularly online, is described as user-friendly and efficient, making it easy for customers to find and purchase the supplies they need. However, some customers experienced issues with delivery times, noting that orders sometimes took longer than expected or that shipping costs were disproportionately high. A few people also reported receiving products that were not in optimal condition, such as hard clay or leaky packaging, or had concerns about product consistency.

What people talk about most

Product

Customers had positive experiences with products, frequently praising the quality and variety of clays,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and quick... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and... See more

Quality

People report positive experiences with product quality, praising the great clays, glazes, and accessories,... See more

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

From my search you are the only company who stocks large size bamboo handles for teapots. We were able to make functional after many years an antique Japanese teapot -a family heirloom. The fit and fo... See more

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more


Company details

  1. Ceramic manufacturer
  2. Pottery manufacturer
  3. Pottery shop

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.8

All reviews

(1,979)

194 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff at SPS

The knowledge and expertise of the staff is excellent. I have a very old equipment, which has been in storage for decades. Getting those older mechanisms back into working condition was huge problem for me which advice from SPS was so helpful. I am still needing to update my stuff, so I will be going back, I am sure, for more advice from time to time.

29 July 2025
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, shipping was fairly quick. Ordered sea mix 6. Package was in good shape and clay seamed usable. Have not tried it yet but look forward to trying it in a week or so.

28 July 2025
Rated 5 out of 5 stars

Great

Great. On time, good stuff. I'll order again.

2 July 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

We await your order! Thank you for the confidence!

Rated 5 out of 5 stars

The clay is always top quality

The clay is always top quality. Ordering is easy with prompt delivery. Wouldn't buy clay anywhere else.

30 June 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

We love having you as a customer! Thanks for shopping with us.

Rated 5 out of 5 stars

Quick shipping

Quick shipping. Excited to use my new clay.

28 June 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

We ship as fast as we can! Enjoy that new clay!

Rated 5 out of 5 stars

Attention to detail

Attention to detail, quick to offer feedback delivery expectations, and always delivering the product requested!
Thank you guys and gals of Seattle Pottery, supply!

26 June 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

You are very welcome. Thank you for being a customer!

Rated 5 out of 5 stars

Quick and convenient

Decent price for four 12# chubs of clay plus free shipping, and the order was processed very quickly. I don’t live near a pottery supply so this was fast and convenient.

2 July 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

Glad you are enjoying the sample kits that we produce. We have some new ones in the work so keep your eyes out for them.

Rated 1 out of 5 stars

Ordered and paid for product not delivered…

I Ordered and paid for some mason stain. A few days later, I got an email that the stuff had been shipped. Its been over week now and I still don't have it.

27 June 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

Hey there Robert,

We shipped that package out the day after you ordered it. Our tracking information said that it was delivered on the 7th to a parcel locker. We assume the 4th of July must have delayed your shipment. If you haven't received this item please give us a call.

Rated 4 out of 5 stars

Better containers would be great hard…

Better containers would be great hard to open glaze containers that you make up

26 June 2025
Seattle Pottery Supply logo

Reply from Seattle Pottery Supply

Hey there Joy,

Our shipping team tries to go above and beyond to make sure those glazes don't leak in transit. We will talk to them to see if they can make it easier to open once it gets to you.

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