I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more
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Company details
Written by the company
A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.
Contact info
35 Hanford St, 98134, Seattle, United States
- 206.587.0570
- info@seattlepotterysupply.com
- seattlepotterysupply.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 1 month
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gave it as a gift and she LOVES it
gave it as a gift and she LOVES it! The olive is really pretty and the style is chic!
Fast service and quality products.
Always wonderful!
Elementary Teacher: two thumbs up!
Helpful staff, discount for being a teacher, it was great!
I talked to a person who immediately…
I talked to a person who immediately knew what I was looking for. And I received the clay two days ago.
Excellent service experience
The website was easy and all the items I needed were available, such as clay bags, glazes, carbon paper. The staff was friendly and helpful on the phone, and my order came very quickly.
Excellent Source for Supplies
Variety of tools is fantastic, the indication of quantity "in stock" is very helpful, and delivery was very good. In addition, there is a 30-day return policy, with a quick response with courtesy. What more can anyone ask? Thank you Seattle Pottery.
Very good service
I’m trying out new clay Helborne red you sent email advertising it I looked at it it looked good to try. Then you sent me 10% off I loved that. Clay came quickly and I’ll let you know what I think of it. I always get good service dealing with you all.
I ordered on phone
I ordered on phone. T
My call was answered quickly and the person was friendly and knowledgeable.
Ordering online was clear and easy
Ordering online was clear and easy
Everything was packed well
Whoever taped the jar lids left a “handle” at the end. Appreciated that
great all a around
great all a around! I changed my order & they were so helpful - awesome customer service. The shipping was quick & packed really well.
LOVE HELLBORN!!
LOVE HELLBORN!!! People in my studio were very intrigued. We are wondering if we would get some kind of discount if we were to place a group order and having it shipped to the Glassell School of Art.
Customer service is exceptional
Customer service is always exceptional, shipping / tracking information is always quick and products are excellent!
The website was very accessible
The website was very accessible.
Order arrived on without delay.
You were recommended to me by a dear friend, Susan Webb.
I will order more from you in the future.
Thanks.
Speedy!
I’m amazed at how quickly my order was filled and delivered! I rarely experience that here in Alaska. Thank you!
Thank you very much Seattle pottery
Thank you very much Seattle pottery. I needed to tell you that the Clay actually showed up. I was gonna email you, but I will tell you here. The glaze got delivered earlier and I received a notice that had said the Clay wasn't coming until November 6 (six days later), so if you did something to make that happen faster thank you very much. I love your clay and glazes.
Raku glazes online
I ordered some Raku glazes online. The photos looked great but I haven't tried them yet. They arrived packed well. Shipping took awhile though.
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