I was in a crisis having forgotten that I had promised my friend tickets to the Drake concert for her birthday. I did some research and found myself on Seatwave who were luckily still selling tickets... See more
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Never felt so ripped off in my life.was online for beginning of ticket sales. Button immediately 'greyed out' followed by pop-up from Seat wave offering same tickets at many times face value. I hope l... See more
Company replied
The tickets on resale were a bit pricey, but the experience was worth it, plus the fact we knew that we definitely have those tickets..They arrived shortly after cleared payment, and we enjoyed the co... See more
I went on seateave by mistake thinking it was ticket master, I was worried just Incase the tickets I got would be used by seller & my daughter might not get to see the concert. But thankfully everythi... See more
Company details
Information provided by various external sources
Tickets | Buy or Sell Tickets on Seatwave, Europe’s Largest Ticket Exchange | Seatwave.ie
Contact info
19-25 Argyll Street, W1F 7TS, London, United Kingdom
- +44 333 321 3117
- seatwave.ie
3.3
Average
183 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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It's a rip off
12 March 2019
Unprompted review
Charges incurred
Due to unforeseen financial circumstances I am unable to attend the michael Buble concert in July. I advertised my tickets on Seatwave as I was desperate to sell them. I waited a while but had no joy in selling them. By this point I was worried as the concert was creeping round. Fortunately late last night a friend of mine stepped in and purchased them. It was late so I made a note to myself to cancel all listings in the morning so I would not incur any costs. Cue this morning....I wake up to an email saying my tickets had sold on Seatwave! What are the odds? In the space of a few hours, before id had chance to cancel my listing they had sold! At 7am they had been bought! My problem is now this.....I no longer have the tickets and I was unable to cancel the listing so I will now incur huge charges! I appreciate Seatwave have a terms and conditions detailing charges, should a ticket sell and not be available but I wasnt given the time to cancel the listing! I currently do not have good internet at home so any cancellation would have been arranged when I arrived at work. The ticket had clearly sold before this so im now stressed to the hilt. I have contacted Seatwave but have yet to receive a response. This is not a fault on my part so I truly believe I should not incur costs. I would understand if id left the listing on for weeks after id sold the tickets but the time difference between selling to a friend and selling on Seatwave was a matter of hours! I warn everyone to not sell on Seatwave as these costs are crippling even if there has been a mix up that is out of your hands. Not Happy!!!
26 June 2018
Unprompted review
Reply from Seatwave IE
Hi Gemma,
Thank you for your review, we really do appreciate your feedback.
I’m sorry to hear that you weren’t able to provide the tickets as listed. Once a sale is made against a listing you have entered into a contract to supply those tickets. Just as we protect you by not allowing the buyer to cancel, in turn we have to protect the buyer by making sure they get what they pay for.
Where the tickets can’t be supplied and a refund is offered, the refund amount is applied to the total buyers price which is inclusive of processing fees, delivery and VAT, and these costs are passed on to you in line with the terms of your User Agreement as shown when registering with us.
I’m sorry for any confusion and hope this explains the costs that have been deducted from your payment.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
Brilliant service!
Tickets were reasonably priced, delivered in great time and because it was a Ticketmaster site I had no worries of tickets being fake. Site is easy to navigate and contact through website ensured a positive experience.
20 June 2018
Unprompted review
HOW MUCH...???!!!!!!!!! Woah!
My rating is not based on consumer satisfaction but value. Ticket pricing is outrageous on Seatwave. Purchase was simple for sure and yeah I’m the sucker but I’d messed up trying to get first round of tix. And I would expect purchase to be simple when I’m shelling out nearly 400 bucks!!!! Anyhoo... stick me in the draw, thanks
19 June 2018
Unprompted review
Reply from Seatwave IE
Hi Kolbe,
Thank you for your review, we really do appreciate your feedback.
The prices of tickets are set by their individual seller at the price they want to sell the ticket for. Sellers will often compete with each other to sell their tickets – so you can take advantage of the best price at the time of purchase.
We always display the face value during the checkout process so you can make an informed decision.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
Quickest, Safest, Easiest Tickets Ever
Quick, Easy, Safe... This by far has been the best experience I've had when dealing with concert tickets.
19 June 2018
Unprompted review
Fees are too high
Fees are too high, especially as they are collected from both parties. The "guarantee" of authentic tickets is not worth the fees being charged. Also, the site is very persnickety about where you created your account and won't let you switch if you accidentally created an account in the UK domain instead of the Irish domain.
19 June 2018
Unprompted review
Reply from Seatwave IE
HI Ann,
Thank you for your review and I’m sorry that you feel this way about your order.
As we’re a ticket resale website we provide a secure platform for people to sell on their tickets, so the price is set by the seller depending on the current market rate and how much they want to receive per ticket.
We do everything we can to make sure the pricing is transparent, as it’s important to us that you can make an informed decision.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
Great Service
Everything worked out fine.Ordered tickets.They got delivered promptly.Went to gig and enjoyed it.The only downside is I paid too much for the tickets.However I really wanted to go and I was prepared to pay the price.So,no complaints.
19 June 2018
Unprompted review
Service charge is too much
The service charge and additional charge for an eticket are ridiculous.
19 June 2018
Unprompted review
Reply from Seatwave IE
Hi Andrew,
Thank you for your review and I’m sorry if there’s been any confusion.
The prices of tickets are set by their seller and this can vary depending on supply and demand for the event – meaning prices can be higher or lower than the face value printed on the ticket.
The face value is also shown during the checkout process.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
Easy to use and set up sales.
19 June 2018
Unprompted review
After I paid 370 euro for the tickets…
After I paid 370 euro for the tickets it was a total rip off
5 June 2018
Unprompted review
Reply from Seatwave IE
Hi Catherine,
Thank you for your review, we really do appreciate your feedback.
The prices of tickets are set by their individual seller at the price they want to sell the ticket for. Sellers will often compete with each other to sell their tickets – so you can take advantage of the best price at the time of purchase.
We always display the face value during the checkout process so you can make an informed decision.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
Tickets were great but a bit expensive
23 May 2018
Unprompted review
Seatwave- secure, easy and hassle free!
Was great to deal with Seatwave in yhe knowledge that the yickets were genuine. It was no problem to print off the tickts. Excellent service and made for a great easy start to nite out!
22 May 2018
Unprompted review
I paid €180 for a ticket for my sons…
I paid €180 for a ticket for my sons birthday to go and see The Rolling Stones in Dublin .When the ticket arrived the face value was €71 absolute robbery and never again . Governments and artists should take control of this outright robbery it is worse than pay day loans .
Shame on Seatwave and the artists who allow this to happen.
22 May 2018
Unprompted review
Reply from Seatwave IE
Hi Tom,
Thank you for your review, we really do appreciate your feedback.
The prices of tickets are set by their individual seller at the price they want to sell the ticket for. Sellers will often compete with each other to sell their tickets – so you can take advantage of the best price at the time of purchase.
We always display the face value during the checkout process so you can make an informed decision.
If you have any more questions please don’t hesitate to get back in touch.
Kind regards,
Seatwave Team
Good way of getting tickets
Good way of getting tickets. Used it three times now and no trouble.
22 May 2018
Unprompted review
Got the tickets
Got the tickets. No hassle. But i hate how ticketmaster had no tickets yet a sister compamy had 2 at twice the price . Total scam
22 May 2018
Unprompted review
Traveling from California to Dublin for Sam Smith....
Traveling from California to Dublin and sold-out Sam Smith concert - really was not convinced that it would all work out - BUT IT DID! The tickets were uploaded, I printed them out from the site, we breezed through the entry at the concert and had the time of our lives! The seats were amazing.Thank you for making our dream come true.
27 April 2018
Unprompted review
It was so easy to use this site
It was so easy to use this site. Seat wave is probably the best sight I've ever used to sell concert tickets and I couldn't recommend it enough.
27 April 2018
Unprompted review
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