seawaterpro.com Reviews 

265
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We purchased our Watermaker four years ago It is the single membrane AC unit that produces 20 gal per hour. It has worked flawlessly while we are in our fourth year of cruising. We pickle it in... See more

Rated 5 out of 5 stars

From first contact thru installation Mike Spanos and SewaterPro were knowledgeable, professional and timely. This level of service and quality continued for the years I have had my boat and put many... See more

Rated 5 out of 5 stars

I am a retired merchant mariner & harbor pilot and active charter boat captain as well as a boat owner. Sea Water Pro was recommended by other live-aboards that I know. Sea water pro has an excellen... See more

Rated 5 out of 5 stars

My boost pump went on the fritz after about 15 months, I ordered another one off their website, but also asked mike if it was under warranty. He said yes, and credited my card the full amount of the... See more

Company details

  1. Water treatment supplier

Written by the company

SeaWater Pro makes only the highest quality marine water makers for boats and yachts. Our water makers are guaranteed to last because we do not use any electronics that can corrode or malfunction in marine environments. Our patented pressure regulators ensures that you will have a hassle free experience and that your SeaWater Pro water maker will run effectively and efficiently for years to come. All our water makers are manufactured in the U.S. under our highest standards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

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4.8

All reviews

(265)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Called Sea Water Pro with questions…

Called Sea Water Pro with questions about which unit to purchase, Mike called me back went over what I had on the boat and helped me figure out the correct unit for my needs, I ordered and unit was here in a week, 2nd seawater system I have bought and have recommended these to several of my fellow cruisers and all have been very happy with the products and the service is awesome! Thank you

7 September 2022
Rated 5 out of 5 stars

Like commercial watermakers

Water maker arrived quickly and complete, would be nice to get a few extra straight and 90’ fittings but these can be purchases at the local marine or hardware store. Membrane installable length closer to 48” when hose bends included and this required a change in location. I had to add a few additional feed water 90’s and the filters filled up the locker below the head sink but it wasn’t a very usable space.
Support is great, just a phone call away and they even answer after hours if someone is there. Haven’t run the system yet, waiting for cleaner water, may update review later. This system is very similar to the 100+ gph watermakers used on our live-aboard dive boats which ran 24 hrs 5 days a week. I plan on running at a lower pressure, making cleaner water, and 2 hours once or twice a week. The auto flush should relieve most of the routine maintenance but I need to flush the tanks before using. I live aboard and will only need to “pickle” the membranes when I haul out for more than a week.

UPDATE:
Just completed 1600+ miles offshore from the Columbia River to Cabo San Lucas, MX and the watermaker kept us in daily hot showers and drinking water the entire 2 weeks. Makes so much water we overfilled both tanks and were washing the decks via the vents.
A few small problems but a phone call took care of all of them. Had we the opportunity to run the system before heading offshore would have found them. A plastic fitting on the flowmeter was cracked (bypassed for the trip) and the priming pump does not like cavitation (like how often do you have glasslike conditions sailing offshore). Seawater Pro has come out with a new priming pump that should alleviate the cavitation problem and since I bought a spare priming pump, running them in series should fix the problem.

All in all, a GREAT value on a watermaker

31 August 2022
Rated 2 out of 5 stars

Communication is essential!

Your failure to ship within the 24 hr (mentioned on your website) or the 48 hr (mentioned in your email) time frame and failure to notify me of the delay was not appreciated. If given the choice I would have had you ship everything that was in stock so I could have begun my installation. The lack of a membrane and pressure vessel would not have stopped my installation but not receiving my shipment certainly did. Please, in the future, let your customers know and give them a choice. Charlie

23 August 2022
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Reply from seawaterpro.com

Thank you for the review, our apologies for the shipping delays, we're at the mercy of supply chain disruptions like all US manufacturers, regardless of all these constraints, 99% of all orders ship within 48 hours.
Thanks to our present incompetent government, it looks like this problem will not go away anytime soon. Feel free to call me direct if you have any questions installing the unit. Regards Mike

Rated 5 out of 5 stars

Mike and Arthur both provided excellent…

Mike and Arthur both provided excellent customer service during my ordering process and my multiple calls for parts and installation questions. I haven’t completed my install yet but I am very happy with the equipment and installation process thus far. I’m glad to have their help and support thru the process.

22 August 2022
Rated 5 out of 5 stars

Component quality is apparent.

I just received the order for our water-maker from SeaWater Pro this afternoon. Even though it has not been installed as yet I am very impressed with the quality of the components and the overall design of the unit. I can't wait to get it up and running. Thanks again for your attention to detail with your design.

19 August 2022
Rated 5 out of 5 stars

Simple System, Great Customer Service

After watching several "how to" videos on the installation of RO water makers, I decided to buy a SeaWater Pro system due to the simplicity of the system. And, at the last minute, SeaWater Pro changed the shipping address for me from my home in Idaho to the Port of Port Townsend (last minute trip to the boat for boat work!). I appreciate the flexibility. Looking forward to the installation and many years of reliable service from the system.

15 August 2022

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