Second Nature Reviews 

1,099
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

They deducted money from my bank account without informing me long after I was using their service. Beware they are robbers. I thought it was a good service when I was using it.

Rated 1 out of 5 stars

This company is a scam. I pay monthly for filters that I never received, yet they keep charging me. Their customer service is horrible and they are very rude. They’ve refused to ship out my filters to... See more

Rated 5 out of 5 stars

The Doctor introduced me to Second Nature as I have a high blood sugar count. I have been thrilled to find such great support and have learned so much about reading food labels, planning meals and org... See more

Rated 1 out of 5 stars

Scam not really covering the Renters. Second Nature Insurance Research: Second Nature Links are not supported: General Support Call: (516) 362-0366 Not even in the United States f... See more

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Company details

  1. Air conditioning system supplier

Written by the company

Originally founded in 2012 as FilterEasy, Second Nature’s mission is simple, to make replacing your home's filters as convenient as possible. Convenient and hassle-free subscriptions are offered for air filter and refrigerator water filter replacements. The high-quality filters you need, right when you need them delivered directly to your door.


Contact info

2.0

Poor

TrustScore 2 out of 5

1k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.0

All reviews

(1,099)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

I appreciate the convenience of correct filters on time.

I appreciate the convenience of having my Air and Refrigerator filters delivered to remind me that it's time to change them. No hassle of remembering correct filter sizes, waiting in stores and forgetting it's time for filter changes.
Prices are very reasonable when compared to stores, so I'm very pleased with Second Nature's on time services.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

I use second nature for heat/air & refrigerator

I use second nature for heat/air filter and water filter for refrigerator. The filters are always high quality and fit like they are supposed to. The filters also work like they are supposed to. You can custom set the dates for your specific needs. For me, it is every other month for heat/air and every six months for refrigerator water filter. Then I never forget to replace them because it is always time to do so when they arrive. The pricing is competitive with the market. I love the second nature experience!

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended !

I’ve been using Second Nature for past several years and it’s been great ! No more having to remember the filter size or trying to find it in stock at the store. I use a 3 month filter and when it arrives I know it’s time to change it. Free shipping to the door is a bonus ! They are completely hassle free and ever so kind to assist me when I moved and had to change filter sizes. Highly recommend their service !

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Never forget to change your filter again!

I absolutely love that I do not have to remember to change my HVAC filters anymore! It's so nice that Second Nature just charges my card and ships the correct filter when it's time. This is such an easy way to take care of my home, my HVAC system, and my family. Thanks Second Nature!!

1 February 2023
Unprompted review
Rated 5 out of 5 stars

Make life a little easier on yourself...

If you own a home, you know that there is a constant list of things you have to do on a weekly/monthly/yearly basis. It's great not having to remember to go out and buy a furnace filter replacement every 3 months, when it shows up at my door, I know it's time to change it. I also like that Second Nature includes refrigerator water filters, another thing I don't have to worry about.

1 February 2023
Unprompted review
Rated 5 out of 5 stars

So convenient

So convenient, I have my filter changed regularly scheduled on a plan that suits me. I keep my A/C and ice maker in good working order and i don’t have to worry about going to shop and store filters.

31 January 2023
Unprompted review
Rated 5 out of 5 stars

I am so glad a friend recommended this…

I am so glad a friend recommended this company to me. I have used them for the last 5 years and have never had a problem. The filters show up as scheduled, never damaged. One less thing I have to worry about!

31 January 2023
Unprompted review
Rated 5 out of 5 stars

I have mild asthma.....

I have mild asthma and recently moved from Washington state to southern Oregon. The climate in Oregon is somewhat drier and dustier than the Puget Sound region in Washington. I love having my furnace filters delivered on a regular basis, knowing that my home's air circulation is always being efficiently filtered. Also, that I'm getting clean, filtered ice and water from my fridge with a clean filter every few months. Thanks, guys!!!!

31 January 2023
Unprompted review
Rated 5 out of 5 stars

Customer service is great

Customer service is great! Replacing filters is one of those things that’s difficult to remember but needs to be done on a regular basis for cleanliness and efficiency. With the subscription service you never have to think about it again. Your filters are delivered to you door when it’s time to replace them. I highly recommend the service.

31 January 2023
Unprompted review
Rated 5 out of 5 stars

Peace of mind

So quality wise, it’s okay; not the best on the market, but to be fair it’s only like $12 a month, I replace mine every month because I have 6 in my house plus 3 dogs and a cat so we have lots of dust and allergens, but over all great product ships right to the door and I know to replace it when it shows up, one less thing to worry about. Will continue to use until I’m long gone I’m sure

30 January 2023
Unprompted review
Rated 5 out of 5 stars

Clean Air for a Healthy Home

If we've learned anything in the Covid-era, it should be the importance of clean air. Its good for your HVAC and its good for your lungs. One of the best things you can do is change your filters regularly. A subscription from Second Nature takes having to remember when out of the equation. Filter arrives on schedule and you install it when you receive it. Keeps your equipment running and keeps the air you are breathing cleaner.

31 January 2023
Unprompted review
Rated 5 out of 5 stars

Easy process, great experience

The process is super simple and I enjoy the ease of having filters shipped directly to me. It’s literally one less thing that I need to remember. Fridge filter or air filter arrive and I know it’s time to change them. Also, the experience on their website is even more simple! It’s like a set it and forget it!

31 January 2022
Unprompted review
Rated 5 out of 5 stars

Quick, reliable, on time

The ability to have filters shipped in a reoccurring schedule. It’s always been on time, and only had 1 delivery issue which customer service helped resolve quickly.

22 September 2022
Unprompted review
Rated 5 out of 5 stars

It well worth it

You guys have Always served our needs in what filter we need for our home wether it's our fridge or furnace filter you guys make it so easy and convenient to have what we need and not leave the house to search for the filters we need. moved from one house to another furnace filter had change sizes and you guys came through keep it up I am always mentioning the company to different people who would benefit from it.

30 January 2023
Unprompted review
Rated 5 out of 5 stars

Convenient and cost efficient service!

I often could not find the correct filters at the large hardware stores. The convenience of having what I need delivered on a schedule and at a reasonable price is a blessing. I mentioned your service to my HVAC service technician and he thought that was a great service, so I gave him your name.

27 January 2023
Unprompted review
Rated 2 out of 5 stars

Never had an issue until my most recent…

Never had an issue until my most recent fridge filter delivery - I noticed the filter was a different brand than what I usually get. We all noticed the water did not taste the same. Tasted a bit chalky. We haven’t been able to use it for water . Waiting for the next filter delivery to see if we get the usual brand back.

1 December 2022
Unprompted review
Second Nature logo

Reply from Second Nature

We're sorry to hear you had a poor experience with your recent shipment. Swift Green is our temporary fridge filter supplier. While these filters should have the same taste, fit, and function as your previous filter, we would be happy to correct any issue you experienced. Reach out to us at hello@secondnature.com and we would be more than happy to help.

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