Secondtots Reviews 

284
•
TrustScore 4.5 out of 5

4.6

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Company details

  1. Children's clothes shop

Information provided by various external sources

Hos Secondtots.dk er det vigtigt for os at sikre formidlingen af brugt børnetøj, så både køber og sælger bliver glade. Derfor står vi for kvalitetssikring af alt tøj der forlader vores lager. Vi henter alt dit tøj hjemme hos dig og sælger det for dig.


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4.6

Excellent

TrustScore 4.5 out of 5

284 reviews

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4.6

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(284)

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Rated 2 out of 5 stars

Not too satisfied with it

Not too satisfied with it. Some of the clothes I ordered where nowhere near the size specified in the webpage and were therefore totally unusable (they were smaller). And some others were not even of the material I thought they were, as the webpage doesn't specify the material and the pictures are not good enough so as to see it either.
Also because of the bad quality of the pictures, it's not possible to see how much used the clothes have been, and I was surprised to see some of them like really in bad state.
I think I would only use this website again if we need some changing clothes for the daycare.

10 June 2020
Unprompted review
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Reply from Secondtots

Dear Lorena
Thank you for your feedback.
I am very sorry that you were not satisfied with your purchase. We always offer full satisfaction or money back, so I will write you an email in order to sort out your dissatisfaction.
We are improving our operations every day and quality is one of our keypoints, however it can be difficult to classify the use of the clothes as it would be very subjective. But we strive to set the price after the quality.
In regards to material we are actually working on improving this as we speak.
Kind regards
Charlotte

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