Gemma is very knowledgeable and friendly. She takes care to establish what you require and gives advice as to what are suitable products to care for your prodiuct. It was a lovely experience.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick delivery and lovely packaging of item. It came in a sparkly jiffy bag with a Joma jewellery gift bag inside with some shredded iridescent tissue paper and the bracelet also in tissue paper. Fe... See more
I wanted a stylish ring that could double as a crochet ring so ordered the snake ring. I'm always wary of buying rings online as have had some bad experiences but can't fault the customer service/... See more
Absolutely loving my new haircut by Gemma , A BIG Thank you, and all my toppers still fit perfectly, what a lovely salon!!! Also a nice experience and wonderful staff, would not go anywhere else, have... See more
Company details
- Jewellery shop
- Costume Jewellery Shop
- Fashion accessories shop
- Jewellery Designer
- Metaphysical Supply Shop
Written by the company
Since 2015, Secret Halo has been bringing you the most exciting Spiritual and Celestial Sterling Silver Jewellery. Our fascination of ancient symbolism, mythology, star signs and all things otherworldly often inspires our curation & creative concept and you'll find jewellery designed for the fashionable and modern bohemian goddess who dares to dream! Dream with us and come on the Secret Halo journey...
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- hello@secrethalo.com
- secrethalo.com
5.0
Excellent
257 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic online boutique!
Fantastic choice, beautifully wrapped and delivered.
19 September 2018
Unprompted review
Quick delivery and lovely packaging of…
Quick delivery and lovely packaging of item. It came in a sparkly jiffy bag with a Joma jewellery gift bag inside with some shredded iridescent tissue paper and the bracelet also in tissue paper. Felt very special with those little extra touches. Beautiful presentation.
Many thanks
Isabel
13 September 2018
Unprompted review
Nicely wrapped and well presented
Nicely wrapped and well presented! Delivery was very quick! Thank you!
13 September 2018
Unprompted review
Easy and helpful
Easy and helpful. Only issue is I am unaware of how long or when my order is going to be sent. I ordered over a bank holiday which is never the best but an email of an update would be good!
I am yet to see my product but hopefully I am happy to go ahead and purchase the rest of the wedding parties!
9 September 2018
Unprompted review
Reply from Secret Halo
Hi there Charlotte,
Many thanks for taking the time to leave us a nice review.
We just wanted to address your concern as this is most unusual.
All our customers are sent an email, to the address provided, confirming their order and also another confirming when it ships too.
We always dispatch on the very same or next working day, depending on the time orders are placed.
How long it takes depends on which shipping service you chose, details of each are advised at checkout.
Please do pop us an email or send us an instant message on FB/Insta so we can look into this further for you and provide any other information you'd like.
Hope that helps and we do hope you'll visit us again soon.
Kind regards,
Sarah
& the Secret Halo team!
Absolutely excellent service
Absolutely excellent service, the bracelet came in lovely packaging and came with a bag so I didn’t have to wrap it up. Overall perfect service
6 September 2018
Unprompted review
Realy cant fault this company
Realy cant fault this company , parcle arrived quiker than expected and beautifuly packaged
6 September 2018
Unprompted review
Very quick delivery will use again…
Very quick delivery will use again thanks
10 August 2018
Unprompted review
Fab items and amazing quick service :)
5 August 2018
Unprompted review
Super fast delivery, really pleased!
Really fast delivery, beautiful packaging. And it came with a really lovely gift bag for my lucky mum who will receive this really sweet bracelet from my children. I just know she will love it! Will definitely be ordering from this company again
Thank you so much!
4 August 2018
Unprompted review
Nursery leaving gift - Friendship Bracelet
Bought friendship bracelets for nursery leaving gifts for two of my 4 year old daughters best friends, beautifully packaged and beautiful bracelet, would highly recommend.
17 July 2018
Unprompted review
Excellent service
Excellent service
Packaging had a little extra detail
Best price I found
Will definitely be using again
Thank you
13 July 2018
Unprompted review
Excellent service and product
16 June 2018
Unprompted review
Very beautiful and packed so lovely.
13 June 2018
Unprompted review
"Big Sister" Children's Bracelet
Bought a lovely "Big Sister" Children's bracelet from here, arrived in perfect condition in lovely packaging, I'm sure my niece will love it!
13 June 2018
Unprompted review
Super service and quality
Order arrived swiftly. Super weight and quality. Beautiful bracelet and gorgeous packaging. Thank you.
9 June 2018
Unprompted review
Bought this as a gift for someone and…
Bought this as a gift for someone and very happy with the bracelet it arrived very quickly and was packaged not only to look pretty but was also secure. Would definitely use again for further gift ideas.
8 June 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.