I was unable to return the item as it…
I was unable to return the item as it was customised. My falt for not reading the small print but I feel it could have been made clearer
28 August 2025
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Established in 2020, Secretly Secondhand specialises in Vintage and Antique Jewellery and Watches. Each piece from our carefully curated collection has been hand selected for both its history and beauty. We search high and low around the world to find charming jewellery that needs a new place to call home. All our Secondhand Jewellery pieces have been carefully cleaned and polished to restore their magic, whilst being careful to not disturb those marks of history and lifetimes of love. Our vision is to give you the opportunity to own a vintage piece of jewellery that looks new to the world but it is secretly secondhand.
Contact info
United Kingdom
- secretlysecondhand.com
3.7
Average
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommend without any hesitation!
There should be an option to award 10 stars! In my opinion, 5 doesn’t quite cover how wonderful Secretly Secondhand is. I admit I was nervous to buy online beforehand because that’s not something I’d ever done before. My worries we’re entirely unnecessary and I literally couldn’t be happier.
15 July 2025
Loved my piece so happy to be giving it…
Loved my piece so happy to be giving it another home for the while
17 June 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.