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Secretmeet Reviews 1,494

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for their helpfulness, politeness, and positive attitudes, highlighting specific individuals who provided excellent support and assistance. Many people appreciate the real conversations and connections they've made through the platform. However, a significant number of people were dissatisfied with the pricing structure, finding it too expensive to send messages or engage in conversations, with some noting the cost of credits as exorbitant. There's also mixed feedback regarding the website and user experience; some find it user-friendly, while others point out issues like a dated design, freezing, overlapping menus, and a lack of features like pinning important conversations or an efficient notification system. The payment model, which often requires purchasing credits for basic interactions, is a common point of frustration for many.

What people talk about most

Website

Clients share ambiguous opinions on the website. Many reviewers express dissatisfaction, citing concerns... See more

User experience

Consumers find the user experience to be ambiguous. While some reviewers praise the user-friendly interface,... See more

Staff

Users describe positive interactions with staff. Many customers praise the staff for being helpful, polite,... See more

Price

Customers had negative experiences with price, consistently finding it too expensive. Many reviewers... See more

Payment

Reviewers express significant frustration with the payment system. Many customers report that the app quickly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just expressed concern that men seem to have to spend more money to open videos posts send letters

Rated 4 out of 5 stars

Everyone has been respectful. No alluring talk. I like to meet people who are honest. Not into drama or games. This appears to be the right place.

Company replied

Rated 3 out of 5 stars

I don't like the fact that one has to spend x amount of money in order to share information. Some of us have limited funds and it could take years to accomplish the goals you have set. Some of us may... See more

Company replied

Rated 5 out of 5 stars

Amy was great! She is good at listening and actually trying to rectify the situation. She should train others to know how to be a customer service representative. She has patience and knowledge to... See more

Company replied


Company details

  1. Social media agency

About Secretmeet

Written by the company

Secretmeet online community for positive and meaningful conversations

Join Secretmeet, an online socializing platform where meaningful connections can flourish. This welcoming space is designed for engaging conversations that create opportunities to feel heard and appreciated.

Whether you’re seeking understanding, encouragement, or simply a place to share your thoughts, Secretmeet provides an environment where uplifting exchanges can bring value to your day. Conversations here are built on mutual respect, positivity, and openness.

Share your thoughts freely in a space that encourages thoughtful communication and new perspectives. Each interaction on Secretmeet offers the potential to engage in meaningful discussions and connect with individuals who appreciate positive dialogue.

The Secretmeet community fosters a sense of belonging, where every conversation has the possibility to add warmth and positivity. From lighthearted exchanges to deeper discussions, each interaction is an opportunity to explore connections that can uplift and inspire.

Join Secretmeet and discover how meaningful conversations can enhance your daily experience. It’s more than just communication — it’s a platform where conversations spark connections, perspectives expand, and every exchange has the potential to brighten your day.


Contact info

Let’s turn secrets into connections!

We want you to be at the heart of our platform.

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Yes Jenny solved my problem

Yes Jenny solved my problem. Thank you. It took 3times.

8 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Bonnie,

Thanks for sharing your experience with us!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

paid for credits

paid for credits, saw the money leave my account, then nothing on the site for about 40 mins. no email no confirmation on screen. just me sat there refreshing like an idiot. it came through fine eventually but that wait is not fun when ur not sure if its worked

5 March 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Quentin,

Payment processing can sometimes take additional time depending on the payment provider, which may cause a delay in credits appearing on the account.

If you experience this again or want this transaction reviewed, please contact support@secretmeet.help with the payment details so it can be checked.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Best

Best
There is

7 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Allen,

Thanks for sharing your experience with us!

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars

Customer Service Review

Automatic replies are annoying.
Response to request was slow.
Got there eventually.

9 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Tory,

The response time and the format of replies can impact the overall experience, and it’s good to hear your issue was eventually resolved.

If you have any further concerns or need assistance, please contact our support team at support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

You don't have any people in my area…

You don't have any people in my area it's a problem

6 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Dale,

The availability of profiles can vary depending on location and user activity, which may affect how many people you see in your area.

If you need help adjusting your preferences or exploring available options, please contact our support team at support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars

It was just getting used to the format.

It was just getting used to the format.
Too much scrolling to find a suitable person to chat with. I wanted 70 and up

7 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Emily,

Getting used to the format can take a bit of time, and search results may vary depending on activity and preferences.

If you need help adjusting filters or improving your search experience, please contact our support team at support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 4 out of 5 stars

Good people to chat with

Good people to chat with even though most of them are not local.

7 April 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

Thanks for being part of the community!

Sincerely,
Tina from Secretmeet

Rated 4 out of 5 stars

Service from an associate

Unfortunately, he didn’t solve my issue completely, but I can follow some of his instructions to be able to apply to become a top user, which is my goal. There was nothing, unfortunately, he was able to do, but he was very kind and explained his best he could.

5 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Margaret,

Happy to hear you’re enjoying the platform!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Kind

Kind, empathetic, calm, helpful.

7 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Isilda,

Thanks for the feedback, it means a lot to us!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Actually getting some real replies

Sent out three messages, got two back. That's a way better ratio than I'm used to on other sites. Plus, they actually wrote more than one word.

1 April 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Claus,

Great to hear things are going well for you!

Sincerely,
Tina from Secretmeet

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