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Secretmeet Reviews 1,494

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the staff for their helpfulness, politeness, and positive attitudes, highlighting specific individuals who provided excellent support and assistance. Many people appreciate the real conversations and connections they've made through the platform. However, a significant number of people were dissatisfied with the pricing structure, finding it too expensive to send messages or engage in conversations, with some noting the cost of credits as exorbitant. There's also mixed feedback regarding the website and user experience; some find it user-friendly, while others point out issues like a dated design, freezing, overlapping menus, and a lack of features like pinning important conversations or an efficient notification system. The payment model, which often requires purchasing credits for basic interactions, is a common point of frustration for many.

What people talk about most

Website

Clients share ambiguous opinions on the website. Many reviewers express dissatisfaction, citing concerns... See more

User experience

Consumers find the user experience to be ambiguous. While some reviewers praise the user-friendly interface,... See more

Staff

Users describe positive interactions with staff. Many customers praise the staff for being helpful, polite,... See more

Price

Customers had negative experiences with price, consistently finding it too expensive. Many reviewers... See more

Payment

Reviewers express significant frustration with the payment system. Many customers report that the app quickly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just expressed concern that men seem to have to spend more money to open videos posts send letters

Rated 4 out of 5 stars

Everyone has been respectful. No alluring talk. I like to meet people who are honest. Not into drama or games. This appears to be the right place.

Company replied

Rated 3 out of 5 stars

I don't like the fact that one has to spend x amount of money in order to share information. Some of us have limited funds and it could take years to accomplish the goals you have set. Some of us may... See more

Company replied

Rated 5 out of 5 stars

Amy was great! She is good at listening and actually trying to rectify the situation. She should train others to know how to be a customer service representative. She has patience and knowledge to... See more

Company replied


Company details

  1. Social media agency

About Secretmeet

Written by the company

Secretmeet online community for positive and meaningful conversations

Join Secretmeet, an online socializing platform where meaningful connections can flourish. This welcoming space is designed for engaging conversations that create opportunities to feel heard and appreciated.

Whether you’re seeking understanding, encouragement, or simply a place to share your thoughts, Secretmeet provides an environment where uplifting exchanges can bring value to your day. Conversations here are built on mutual respect, positivity, and openness.

Share your thoughts freely in a space that encourages thoughtful communication and new perspectives. Each interaction on Secretmeet offers the potential to engage in meaningful discussions and connect with individuals who appreciate positive dialogue.

The Secretmeet community fosters a sense of belonging, where every conversation has the possibility to add warmth and positivity. From lighthearted exchanges to deeper discussions, each interaction is an opportunity to explore connections that can uplift and inspire.

Join Secretmeet and discover how meaningful conversations can enhance your daily experience. It’s more than just communication — it’s a platform where conversations spark connections, perspectives expand, and every exchange has the potential to brighten your day.


Contact info

Let’s turn secrets into connections!

We want you to be at the heart of our platform.

3.6

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Secret meet will not allow exchange of…

Secret meet will not allow exchange of phone numbers or email until you’ve spent a lot over $2000. I eliminated a lot of choices as they seemed to ask the same thing. A thought I was ok but then after three weeks he pressed me to spend more so I ended it. . Thank fully I spent less than $100.

24 April 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi there,

Registration and general usage are available without charge, while credits are designed to enhance your experience by giving access to additional communication options. There is no fixed amount required, and usage depends on how you choose to interact on the platform.

If you’d like your experience reviewed or have questions about specific interactions, please contact support@secretmeet.help, so the team can assist you further.

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars

New here

Still new here

24 April 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

Glad you’re getting started!

If you have any questions or need assistance along the way, feel free to contact support@secretmeet.help.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

What i like.

Its just awsome.

24 April 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

Great to hear things are going well for you!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

I had a minor billing discrepancy where…

I had a minor billing discrepancy where I got charged for a package I didn't actually select. I reached out to customer service right away. While the guy who helped me was perfectly nice and did eventually refund the difference, the whole back-and-forth process took almost two weeks. They'd reply once every three days. I appreciate the fix, but the pacing of the support tickets really needs to be sped up.

20 April 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Davis,

Billing issues should be handled promptly, and support responses should not take that long.

If you experience delays again or have any remaining questions, please contact support@secretmeet.help, and reference your case so the team can follow up and assist you further.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Amy was great

Amy was great! She is good at listening and actually trying to rectify the situation. She should train others to know how to be a customer service representative. She has patience and knowledge to her credit. Thank you Amy, for all your help.
Respectfully, Carla aka Lola

23 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Carla,

We’re happy to know it’s been a good experience for you!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

So far so good

So far so good, it’s been easier to navigate than I thought it would be.

22 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Christy,

Really happy to hear you’re enjoying it!

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Easy to start with

Easy to start with

21 April 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

Thanks for sharing your experience with us!

Sincerely,
Tina from Secretmeet

Rated 1 out of 5 stars

Annoying

clicking on a profile picture opens a brand new tab every single time

16 April 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Scott,

Profile navigation should be smooth and not interrupt your experience.

Please contact support@secretmeet.help with your device and browser details so the team can review this behavior and assist you further.

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars

I like the company's services like…

I like the company's services like protecting our privacy,professional male members and I'm fast to get good connection .But I dislike is that I need to buy credits inorder for me to avail services like email,chats,sending other services to my connection.Made me so sad and members that have interest of continue conversation could not do so once credits low or no more.😢😢

28 March 2026
Unprompted review
Secretmeet logo

Reply from Secretmeet

Hi Patria,

Registration and general usage are available without charge, while credits are designed to enhance your experience by giving access to additional communication options.

If you’d like to review available options or need assistance with your account, please contact support@secretmeet.help, so the team can assist you further.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Loving it

Loving it. Great app..wish it was free.

22 April 2026
Secretmeet logo

Reply from Secretmeet

Hi liv,

Glad it’s been working well for you so far!

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars

I love the women of what I consider…of excellent quality. Doctors, Law Enforcement, Teachers, etc.

I love the women of what I consider high quality. But I find the problem with two faults. 1) I am looking for a woman/women local enough to visit near by locally. Listing them as United States is NOT much help. I found out one woman was from California and another was from Miami. I live in Southern New Jersey. So when I chat with these excellent women I have no idea where that are located.
2) A few of these beautiful women asked me to date them. But I am guessing that they (and as I found out.) do NOT realize that I MUST spend 5,000 credits per woman before SECRET MEET will allow any type of contact information be allowed. They were very disappointed when they were un able to read what what I had sent them. IF they didn't like the information that THEY requested they wouldn't have to use it ! 5,000 credits is way too much. I could take these ladies on a few NICE dates for this price. THEY asked for the dates .
I gave you the 3 out of 5 because you are TOO expensive. But the LADIES were GORGEOUS and not run of the mill.
If it wasn't for the ladies, I would have rated you lower.
Disappointment.

21 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Charles,

Profiles can come from different locations, and results depend on availability. You can adjust your filters to better match your preferences, though exact locations may vary depending on user settings.

Registration and general usage are available without charge, while credits are designed to enhance your experience by giving access to additional communication options, depending on how you choose to interact.

If you’d like help refining your search or have questions about features, please contact support@secretmeet.help, so the team can assist you further.

Sincerely,
Tina from Secretmeet

Rated 2 out of 5 stars

So far not one verified user close to…

So far not one verified user close to me contrary to profile assertions, just another bot site filled with fake profiles I'm afraid.

22 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Steve,

We have strict measures in place to prevent misleading or non-compliant activity, and many profiles go through verification, with all users expected to follow the platform’s Terms of Service.

If you’ve encountered specific profiles or interactions that raised concerns, please contact support@secretmeet.help, so the team can review your case in detail.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

awesome

awesome! I love this site!

1 January 2026
Secretmeet logo

Reply from Secretmeet

Hi there,

We truly appreciate your positive feedback!

Sincerely,
Tina from Secretmeet

Rated 3 out of 5 stars

too fussy

too fussy, too high tech, could be a lot easier...2026

22 April 2025
Secretmeet logo

Reply from Secretmeet

Hi George,

If something feels overly complicated or difficult to use, please contact support@secretmeet.help, so the team can assist you and review your experience.

Sincerely,
Tina from Secretmeet

Rated 5 out of 5 stars

Awesome

This is awesome

22 April 2026
Secretmeet logo

Reply from Secretmeet

Hi Brian,

Thanks for being part of the community!

Sincerely,
Tina from Secretmeet

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