Secretsofbuenosaires Reviews 

541
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service, highlighting the prompt, friendly staff who make every interaction pleasant, alongside an incredibly smooth and straightforward booking process. Travelers also deeply appreciate the stunning venues, clear communication, and reliable transportation, noting that all events and details are perfectly organized from start to finish. Some reviewers were not happy with specific arrangements, mentioning isolated challenges such as unexpected seating locations, minor transport hassles, or occasional communication confusions at the venue door. Despite these few drawbacks, consumers consistently feel well supported and recommend engaging with the team for future trips.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt and friendly staff who provided great... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting prompt communication,... See more

Booking process

Customers had positive experiences with the booking process, frequently highlighting that it was remarkably... See more

Location

Reviewers mention positive feedback about location, highlighting the spectacular setting and great tables... See more

Customer communications

Reviewers highlight positive aspects of customer communications, noting that support agents contact them... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Glen's website was extremely helpful in planning our BA trip. We selected El Viejo Almacén based on his review and recommendations. Great show! Steak was pretty tough, but that is not Glen's fault. Em... See more

Company replied

Rated 5 out of 5 stars

Glenn provides the best information we have found on Buenos Aires. We booked a tango show and had some travel challenges (delayed flight, 1+ hour customs, etc.) Glen coordinated with the venue for... See more

Company replied

Rated 5 out of 5 stars

It was a very pleasant contact. The booking process for very easy and comfortable. My mistake of a wrong event date was immediate changed by Glenn in a minute. The event itself was amazing, it... See more

Company replied

Rated 5 out of 5 stars

The show exceeded our expectations. It was lively and fun. Enjoyed the story integrated with the tango dancing with added to the show. The dinner and service super ceded our expectations. The staff se... See more

Company replied


Company details

  1. Blogger

Written by the company

Visiting or living in Buenos Aires is an unique experience.I give you the best local tips and tricks to make your stay in Buenos Aires simpler and special.


Contact info

4.9

Excellent

TrustScore 5 out of 5

541 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(541)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless Experience

Seamless Experience. We watched Glenn's YouTube videos about BA and then booked the tango show that we felt was most authentic, El Querandi. It was a 7 minute walk from our hotel. The atmosphere, service and food were wonderful and the show, a delight. We enjoyed the evening knowing that the fees had been taken care of efficiently by Glenn. Lovely memories! Highly recommend Glenn!

24 September 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi Jeanne, thank you very much for your kind words! A pleasure helping you. Greetings, Glenn

Rated 4 out of 5 stars

Great show and Dancers

Show was really good , Food was great.
Probably no need to get there right on *pm as they bring the food out really uick and you are left waitng whilst people keep turning up.

20 September 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hey Steve, thank you very much for writing the review ☺️. Greetings, Glenn

Rated 5 out of 5 stars

Everything was well planned and…

Everything was well planned and communicated. Very happy with the company.

25 September 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Robert, thank you! Happy I could help you 😊. Greetings from Buenos Aires, Glenn

Rated 5 out of 5 stars

We booked a dinner and tango show…

We booked a dinner and tango show through Secrets of Buenos Aires. Not only we got a discount but also the seats were in a great location ( note we went on a Sunday when attendance is not high). Additionally Email communication with Glenn was fluid

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Secrets of Buenos Aires: the authentic, personalised reference site

I found that Secrets of Buenos Aires provides much more detailed, insightful and personalised information about the various available experiences that the usual, top line groups.
It is like reading information that a friend or a colleague would have sent you as Glenn has actually been on all the tours, shows so he speaks from his actual experiences versus having to read marketing blurbs from the usual booking sites or having to read reviews to get an understanding of what the experience is really about.
All my bookings (tours, shows and transfers) were quick and smooth and most importantly, there were no surprises!
His love for Buenos Aires is authentic and contagious. He really wants visitors to have the very best experience.
And to top it off, Glenn is readily (and promptly!) accessible. For example, he came through for me regarding a 5 am airport transfer with just a few hours notice.

31 August 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Antoine, thank you very much for your kind review. It was a pleasure helping you 😊 Greetings from Argentina

Rated 5 out of 5 stars

The booking was easy

The booking was easy, pickup was on time and the tango and dinner show was fantastic. I would highly recommend La Ventana as the food was fantastic and the dancing and singing was superb. Great show!

21 August 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Mike, many thanks for your review 😊

Rated 5 out of 5 stars

Booking process was very easy

Booking process was very easy. I got an acknowledgement straight away then very soon after, the confirmation arrived. The venue had a record of my booking when we got there.

10 August 2025
Unprompted review
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Reply from Secretsofbuenosaires

Thank you very much for your trust! ☺️ Greetings, Glenn

Rated 5 out of 5 stars

Great Service From Glenn at Secrets of Buenos Airies

I booked two shows and two airport transfers all bookings were on time, reliable and and hassle free. The two tango shows were brilliant with the El Querandi show being particularly good. Excellent entertainment and high class performances.
Glenn was also particularly helpful when I messed up the booking date for one of the shows and got the issue resolved immediately. All in all a very good memorable experience.

27 July 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Noel, many thanks! Happy I could help you 😃. Greetings, Glenn

Rated 5 out of 5 stars

Easy and professional service

Easy and professional service. Everything was as expected with no surprises. Their prices seemed to be better than many other on the internet.

22 July 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hey Veronica, thank you very much for your 5 star review. Happy to receive your kind words.

Rated 5 out of 5 stars

Tango Terrific

We had good seats at the Tango Show, having decided on the VIP option. It is a big venue so worthwhile not being too far back. Communication was good throughout the process and helpful to book in advance. Enjoyable show, food and attentive staff all made for a memorable night.

22 April 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi Linda, thank you very much for your trust and review. ☺️ Happy I could help. Greetings, Glenn

Rated 5 out of 5 stars

Beautiful show

The transaction went smoothly and the dinner/show was so very enjoyable. The description of the experience was right on the dot: beautiful performance, excellent musicians, and a great meal. We really enjoyed this experience and would highly recommend.

10 July 2025
Unprompted review
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Reply from Secretsofbuenosaires

Hi Noelia, Thank you for the great review! So glad you enjoyed the show and dinner. Happy you booked with Secrets of Buenos Aires!

Rated 5 out of 5 stars

Piece of mind and excellent service!

Glenn's recommendations, advice, and service are truly deserving of the 5-star rating, 6 stars if were available!

8 July 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi Buzz, thank you! That really means a lot to me. I'm so glad I could help make your trip easier — always here for you at Secrets of Buenos Aires! Greetings, Glenn

Rated 5 out of 5 stars

Booking With Ease With Secrets of Buenos Aires…

Booking with Secrets of Buenos Aires was very easy. The website was simple to navigate and the chat function was excellent — you could quickly and easily get your questions answered. There is a lot of useful information available on the website, along with several services. I’d thoroughly recommend checking it out before flying to Buenos Aires.

15 June 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi Enlai, Thank you so much! I'm really glad to hear the website and chat helped you out. Wishing you a great time in Buenos Aires!

Rated 5 out of 5 stars

Wonderful evening of Dance & Music

Wonderful evening of Dance & Music, the level of both were of a very high standard. Gorgeous room as well. We didn’t take the dinner package, but simply went along for the Tango. Thoroughly enjoyed it!

8 June 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Thank you! So glad you enjoyed the dance, music, and beautiful setting at El Querandi. Thank you for booking via me

Greetings, Glenn
(Secrets of Buenos Aires)

Rated 5 out of 5 stars

My trip was interrupted by not just…

My trip was interrupted by not just illness where I had to push it back a week but also by rain/flooding in BA. Glenn helped move my Tango show twice and was really accommodating.

24 May 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Thank you Philip! I’m really glad I could make it work despite the setbacks. Hope you’re feeling better and that BA still gave you some magic!

Rated 5 out of 5 stars

Wonderful Dinner & Tango Experience

Everything from the pick up, the dinner, the show and the drop off was terrific.

27 February 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Thank you! Delighted everything was perfect from start to finish at El Viejo Almacen 😊

Rated 5 out of 5 stars

Excellent Tango Show…

The driver arrived promptly at our hotel and took us to El Querandi Tango Show. When we arrived at the venue, we were shown to our table and very much enjoyed the 3 course meal before the show.
The show was amazing and the dancers and the pianist together with the cello, accordion and violin players were very professional.
We were delighted with this show and enjoyed it very much.

11 May 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Hi Raymond, Thank you! So happy to hear you loved the whole experience at El Querandí.

Rated 5 out of 5 stars

Tango show tickets

Bought tickets from the website.This was the best price I could find.Communication was great, smooth transaction and great show.Thanks a lot

23 April 2025
Unprompted review
Secretsofbuenosaires logo

Reply from Secretsofbuenosaires

Thank you! Glad you found the best deal and enjoyed the show. Always here to help! ☺️

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