Securematics Apartments Reviews 4

TrustScore 3 out of 5

2.9

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Company details

  1. Serviced Accommodation

Written by the company

We offer contemporary self serviced studio apartments with stylish, which all deliver the perfect blend of home away from home. Home comforts include fully equipped kitchens/kitchenettes, ample living, dining and work spaces and flat screen TVs, Other facilities include complimentary highspeed Wi-Fi, fresh towels and bed linen, washing machine, weekly cleaning We do not provide scheduled clean of your apartment for stays of six nights or less. 2mins to the town centre , Restaurants, bars and shops are all within a few minute walk as our accommodation is conveniently located on the high street! Awesome transport links to Any part of London. We’re also taking every measure to protect our team and guests according to WHO and local authority guidelines, With us , you can always expect the safest of stays in a new era of travel


Contact info

2.9

Average

TrustScore 3 out of 5

4 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Disgusting service

Disgusting service. Partner booked and paid £200. Person would let me and my child into the apartment. I do not care for the providers small print the apartment was paid for. Disgusting ignorance and a joke a service . Will review everywhere and will take this up with booking.com.

17 June 2023
Unprompted review
Rated 5 out of 5 stars

Cosy & affordable apartment near Lewisham station

We stayed for 6 days and the apartment had all the basics needed and more. The manager contacted us by email at the beginning of our stay to see if we needed anything and was quick and efficient at answering. The apartment is comfortable for 2 people and although it has a double sofa bed too, it can be a bit tight for 3 due to the overall surface area.

8 November 2021
Unprompted review
Rated 5 out of 5 stars

Queen Studio Apartment was perfect for our needs

We stayed for two nights in the Queen Studio Apartment and had a great experience from start to finish. The owner gave us all the relevant information over email and the apartment had everything we needed including a kitchen with oven, hob, microwave etc.

The location was perfect for where we needed to be, the nearest bus stop and a Lidl supermarket is only 2 minutes walk away, and Lewisham high street is less than 5 minutes away.

15 May 2021
Unprompted review
Securematics Apartments logo

Reply from Securematics Apartments

Molly was the perfect guest! Even though we didn’t get to meet, it was easy to communicate via mail. Our place was left in perfect shape. I’d be more than happy to have her again in the future!

Rated 5 out of 5 stars

Great apartment !

I booked this apartment for my birthday to have some time away with my partner.
Throughout the booking the host clearly communicated with me. He was able to answer my enquires and was extremely helpful. His replies were very instant enabling me to book on time. Before arrival the host provided me with all the information I needed for my stay.

On arrival I met the host briefly. He had a very calm and friendly manner. The apartment was just like the pictures. Spacious Clean and equipped with everything I needed to enjoy my stay. From free WiFi to Netflix there were many benefits. The location was perfect for me as it wasn't too far from home. Both me and my partner slept well and the room was amazing . I definitely will be booking again in the future.

14 March 2021
Unprompted review
Securematics Apartments logo

Reply from Securematics Apartments

It was a pleasure hosting Tonni and her partner. They were excellent guests! pleasant to communicate with, very attentive and looked after our place perfectly. We are grateful for their visit and they are certainly welcome back. I very much recommend her as a guest to everyone.

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