SeDomicilier Reviews 

1,220
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I made the mistake of first using a different company because I was wrongly informed that SeDomicilier would not allow a U.S. address for a domiciliation. This is not true, they do allow a U.S. addres... See more

Company replied

Rated 5 out of 5 stars

The staff are truly kind and do their utmost to complete the company registration process smoothly. It offers great value for money, and if you’re simply looking to register a company without opting... See more

Company replied

Rated 3 out of 5 stars

Bonjour, I purchased a virtual office service recently. I was told that your company offer free address transfer excluding CoC and newspaper fee? I have emailed but without response! Can you please g... See more

Company replied

Rated 5 out of 5 stars

Mise en place simple et rapide comparé à d'autres services testés auparavant Service client disponible, efficace et transparent. Je recommande ++

Company replied

Company details

  1. Corporate office
  2. Business administration service
  3. Business-to-Business service
  4. Conference and meeting room service
  5. Legal Services

About SeDomicilier

Written by the company

SeDomicilier, leader de la domiciliation d'entreprise en France, accompagne les entrepreneurs d'aujourd'hui et de demain.

Nous proposons des services de création d'entreprise (ou transfert) et de domiciliation d'entreprise dans plus de 60 adresses, partout en France.

Nos services sont 100% digital pour vous permettre de gérer votre entreprise où que vous soyez.

Plus de 50 000 clients nous font confiance.



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 1 month

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4.4

All reviews

(1,220)

144 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent ! Merci beaucoup.

5 April 2022
Unprompted review
SeDomicilier logo

Reply from SeDomicilier

Merci pour votre avis positif qui réchauffe le coeur de l'équipe 😁️

Rated 5 out of 5 stars

Leonard was extremely pleasant and…

Leonard was extremely pleasant and professional during our various exchanges concerning my domiciliation file in Paris. I am delighted and I will not hesitate to recommend my friends and acquaintances for this business domiciliation service in Paris. Thank you very soon

30 March 2022
Unprompted review
Rated 2 out of 5 stars

Almost impossible to cancel their…

Almost impossible to cancel their service.

24 February 2022
Unprompted review
SeDomicilier logo

Reply from SeDomicilier

Dear Stephane, we don't understand your message at all 😥Our customer service can be reached by chat in your personal account or in the helpcenter https://sedomicilier.fr/ (10 people reply to your demands from Monday to Friday included). And your subscription is already cancelled (termination scheduled : March 16) Why did you post this comment? Tell us how can we help you ?
----------------------------
Cher Stéphane, nous ne comprenons pas du tout votre message. Notre support clients peut être joint par tchat depuis votre espace client ou depuis le centre d'aide (10 membres de l'équipe répondent à vos demandes du lundi au vendredi). Et votre abonnement a d'ores et déjà été résilié (résiliation à effet du 10 mars prochain). Pourquoi avez-vous posté cet avis ? Comment pouvons-nous vous aider ?

Rated 1 out of 5 stars

Commercial abuse

We engaged the service as the first step on the process of setting up our startup in France. Unable to open a corporate bank account given that not all the founders are in France, we requested the cancellation of the service. To our surprise, the support agent answers us that there is no reimbursement although we did not and will not be using the service at all! We were not even able to register the company!
Be careful, do not engage in any long-term contract with this service provider! The sad part, their support agent tells us that he is doing us a favor to cancel the service for next year! WOW! Talking about a rip-off!

21 February 2022
Unprompted review
SeDomicilier logo

Reply from SeDomicilier

Dear Adel,

Our digital services are sold free of any commitment (free subscription) in the monthly subscription (= without time commitment).

You chose a 12-months subscription commitment including a special offer. The end-date of the subscription commitment is mentionned in your account. Sold or closed your business (or if you could not obtain authorisations) are not conditions to cancel the subscription before its end-date (early termination) and the general terms and conditions of sale are very explicit about that.

In fact SeDomicilier's web platforme is not responsible for what you do next.

Finally, our customer support colleague just said : "In addition, the conditions of your subscription are mentioned in (...) However exceptionally, I have already recorded the termination at the next end-date."

Good luck.

Rated 1 out of 5 stars

I made the payment

I made the payment, but they always refused that the documents sent were not valid for them !!!
The money was not returned either!
It would be right to evaluate the documents first and then take the payment.

14 October 2021
Unprompted review
SeDomicilier logo

Reply from SeDomicilier

Thank you for your comment.

In fact our platform isn't the company that provides the business address. Our customer care supports and helps you but our partners decide what kind of company can use a business address, only regarding the GAFI regulations (current legislation).

The support services that we provide are included in your subscription but it's not free of charge.

Obviously in case our partner refuses your demand, the amount of your subscription is refunded and you pay only for the first month of your subscription.

Rated 5 out of 5 stars

Rapide et efficace

Really happy with the service. Responsive, fast, efficient, helpful.

1 July 2021
SeDomicilier logo

Reply from SeDomicilier

We appreciate your feedback 🙂 Thank you for your trust !

Rated 5 out of 5 stars

super efficace rapide +++++ je…

super efficace rapide +++++ je recommande sans probleme

6 August 2020
Unprompted review
SeDomicilier logo

Reply from SeDomicilier

Merci pour cette recommandation qui récompense le travail de nos équipes👏🏼 Bienvenue chez SeDomicilier !

Rated 5 out of 5 stars

Excellent

Excellent service

27 July 2020
Unprompted review
SeDomicilier logo

Reply from SeDomicilier

Un grand merci Albert pour cet avis qui est très apprécié par l'ensemble de nos équipes. Votre satisfaction est notre priorité ! Belle continuation.

Rated 5 out of 5 stars

Great service

15 July 2020
Unprompted review
SeDomicilier logo

Reply from SeDomicilier

Welcome to SeDomicilier ! Thank you for your positive feedback. We have already shared your message with our teams 👍

Rated 5 out of 5 stars

Rapide et efficace

Commande passée en plein week-end, domiciliation effective le mercredi.
Interface claire pour transmettre les documents. Bravo

8 July 2020
Unprompted review
SeDomicilier logo

Reply from SeDomicilier

Merci pour votre confiance ! Nous sommes ravis d'avoir pu vous permettre d'être domicilié rapidement. Pour information, l'équipe Support est à votre disposition au quotidien depuis la page d'assistance "Support Clients" de notre site et depuis votre Espace Client. Belle continuation.

Rated 5 out of 5 stars

Solution flexible

19 June 2020
Unprompted review
SeDomicilier logo

Reply from SeDomicilier

Bonjour,
Merci pour votre retour, nous vous souhaitons une bonne continuation dans votre projet :)
L'équipe SeDomicilier

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