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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, finding it unresponsive and difficult to reach a real person, often encountering automated replies. Customers also frequently reported issues with their orders, including incorrect shipments, missing items, and problems with delivery. A significant number of consumers were unhappy with the subscription model, citing issues with billing and difficulties in canceling or managing their subscriptions. Some people were dissatisfied with the product itself, mentioning issues like broken capsules, stale pills, and a lack of noticeable effects. Conversely, a small portion of people felt the product was effective, reporting positive changes in their health and overall well-being. A few other people also felt that the customer service was helpful and responsive when they needed assistance.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers found the product to be... See more

Subscription

Clients share negative opinions on subscription, with many reporting being enrolled in subscriptions without... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report issues such as customer... See more

Order

Reviewers express significant dissatisfaction with their orders. Many customers report issues such as damaged... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the products as great quality,... See more

Based on these reviews

Rated 2 out of 5 stars

Repeated shipping/packaging failures have made me question quality control. Our pediatric order arrived spilled with white powder throughout the package, which is especially concerning when it’s for a... See more

Rated 2 out of 5 stars

I am sure the product works fairly well. However, their subscription service stinks. They claim I received an email to receive a second batch of product according to my subscription, but I did not. So... See more

Rated 1 out of 5 stars

When you buy something from Seed, take a photo or screenshot of every part of the checkout process so that when they claim you subscribed when you did not, and they provide their own screenshots... See more

Company replied


Company details

  1. Vitamin & Supplements Shop
  2. Fitness and nutrition

Information provided by various external sources

Microbiome science for human and planetary health. https://t.co/TvGTLwrjhB


Contact info

  • Hampton Drive 615, 90291, Los Angeles, United States

  • seed.com

1.7

Bad

TrustScore 1.5 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 10% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Seed probiotics ineffective for me

Seed probiotics did not make any noticeable improvement in my health after 40 days. They have cool packaging, and I like their low-impact refill packaging. (so 1 star)
But for $50/month, I need to be able to tell a difference.
Would have given 2 stars, but their "cancel" link was really hard to find. Not cool, guys.

14 April 2024
Unprompted review
Rated 1 out of 5 stars

I ordered on seed.com as it was…

I ordered on seed.com as it was recommended by my nutritionist. After one month or so I got charged again as apparently I was subscribed to a monthly refill. I never agreed to this, they don’t make this obvious on their website. Very dodgy way to keep customers. I’m still waiting to see if the product actually works but even if it does I will never order with them again as it’s disrespectful to trick your own customers like that.

30 March 2024
Unprompted review
Rated 1 out of 5 stars

Bad product

Great marketing, horrible product. No change, doesn’t work. We examined the contents of the pills by opening them up and there seemed to be no probiotic material, only a small amount of inulin ( a diuretic) so we are disappointed but not surprised. Probiotics must be frozen or refrigerated to be effective.

25 February 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Bought my seeds, never got them - the tracking number they sent was not valid. Tried to contact them MULTIPLE times - no answer at all. Complete scam... This site should be flagged and taken down. I will do anything to report it and draw attention to it being a scam.

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Horrible horrible company.

Horrible horrible company.
I tried calling , emailing their customer service to cancel my order that was placed by mistake. They don’t even have an option to cancel it on their website and customer service won’t respond . Was charged 53.11$ on my card despite sending multiple emails to cancel the order right away .

3 February 2024
Unprompted review
Rated 1 out of 5 stars

Seed Was Harmful To Me

One week into my Seed course, my feet started to swell up. I continued for two more days before I realized it was the Seed rather than just my daily routine. When I stopped, it has taken two days before my swelling started to subside. Now Seed is resisting to cancel my subscription and credit my Visa. This subscription based business model is not in the best interest of the consumer. Do not buy into this product, there are less expensive alternatives...

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Earned a customer for life

The product works well for me, noticeable difference within days and very happy with it. The reason they are getting a 5* review is the customer service. I messed something up without realising it, and then complained about it (oops!) - instead of just pointing out it was my fault, they said that they'd get the website team to take a look at it and make it clearer for customers in future, and then refunded the bit that I paid (and should have paid, although I didn't realise it, but they refunded it anyway) AND - yes they did more - added a little something to my subscription order for free. They really went above and beyond - completely exceeded any expectations that I had and they've got a customer for life out of me as a result - can't praise them enough!

15 December 2023
Unprompted review
Rated 4 out of 5 stars

I really love the product but they are hard to swallow!

I really love the product. But I can NEVER swallow them without a battle. I choke and gag every single day because it's like they are so lightweight that it pops right back up or won't go down (stuck in my throat). I never have trouble swallowing any other pills. Just these. I just keep powering through it while swearing them off every morning. I just wish there was something that they could do to make them 'heavier' or whatever is causing this and make them a bit easier to swallow. If I do stop using them, this will definitely be why.

21 November 2023
Unprompted review
Rated 5 out of 5 stars

Positive effect on my digestion

The product far exceeded my expectations and has had a significant positive effect on my digestive system. I went month to month for about a year and then switched to the 6-month plan. I also love their packaging, just enough, and never too much and almost everything is biodegradable and the rest is recyclable.

15 November 2023
Unprompted review
Rated 2 out of 5 stars

Poor germination and incorrect species

The Turks cap seeds I bought that actually germinated are definitely not Turk's cap. The jury is still out, but they might be madden Gerber Daisy or maybe greater burdock. The germination rate for everything I bought was frankly terrible, of the various flowers I bought, the best I saw was 50%. I have some pigeon berry, lemon, mint and prairie verbena that at least partially germinated, but I will have to wait and see if they are actually the plants they're supposed to be.

1 September 2023
Unprompted review
Rated 2 out of 5 stars

I noticed no one is talking about the affects.

I noticed no one is talking about the affects of Seed. I have been taking this product for two weeks and noticed only negative side affects however I will give this a try for two months but for now I have only experienced major gas and bloating plus the first week I was majorly nauseas. the entire reason I gave this a try was to not have bloating. I will update this review when I see a change.

28 June 2023
Unprompted review
Rated 4 out of 5 stars

Good product . Horrible customer service ,Beware

Good product
Horrible customer service ….

Started great with a subscription service, ( atleast a year) however I noticed they just sent me an unauthorized charge for a Month I intentionally skipped. (How long has this been happening)

No response from company

Months prior they didn’t even ship me the product but they sure did charge my card .

The seedcare email is a joke , they do not care , it’s a shame the product is really good but I’m definitely letting everyone know go elsewhere. These people would care if it was their money .

Updated: the customer service did send me the product but refunded my card, I am changing my review

6 June 2023
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Charges for their subscription started turning up on our account, despite never ordering anything and never receiving product described on their website. When I called their customer service line, I was put on hold for two hours before deciding that was too long. I then sent an email to the cust service line, which got me added to their list of addresses to spam, but no discussion about spurious charges.

15 April 2023
Unprompted review
Rated 5 out of 5 stars

I have Celiac Disease and one of the…

I have Celiac Disease and one of the major things about that is that my nails have always been brittle and weak as well as the pointer fingers having this spoon shape. I took other probiotics before and never had the result im about to share. Four months ago I needed to change things up as I was so sick and feeling sluggish even though I live a gluten free life. I thought I'd give Seed a try. It's been four months and I'm getting compliments about my skin. People are telling me I'm glowing. But the biggest factor I noticed recently is that I have NAIL BEDS! WOW! It is absolutely incredible! I have never had nail beds in my entire existence! My nails are straight and no longer spoon shaped! I can't wait to see what the future brings. My life coach said it's proof my gut is finally healing. I been gluten free for over 15 years and I'm finally healing thanks to these guys! Just incredible.

21 March 2023
Unprompted review

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