Seeds to Sow Reviews 

353
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of seeds, particularly the option for smaller quantities, ideal for diverse gardening needs. The excellent seed quality, high germination rates, and robust growth are frequently highlighted, along with informative and well-packaged products. Ordering is easy, and consumers consistently receive their purchases quickly, often within days, appreciating the competitive and reasonable pricing. Many also appreciate the detailed and helpful information provided on seed packets, contributing to an overall high satisfaction with the company's reliable products and service.

What people talk about most

Product

Consumers find product to be positive, highlighting a great selection of heritage seeds and the option to... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and speedy delivery... See more

Quality

Users describe positive interactions with quality, consistently praising the great quality of the seeds and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Price

Reviewers mention positive feedback about price, consistently highlighting that the pricing is very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Seeds to Sow on a number of occasions and they have never let me down, regardless of the seed I've used. the weather they have contended with or how punctual I have been in planting them in... See more

Company replied

Rated 5 out of 5 stars

A great selection of seeds to choose from. Ordering was easy and loved the fact I could get a small amount for a fraction of the price of other sellers. Having notifications of when they were dispatch... See more

Company replied

Rated 5 out of 5 stars

The variety was great, the seed packets very informative and a decent price. Loved the monthly seed sowing schedule method of sales. If you are new to gardening, a real help. Delivery was good too.... See more

Company replied

Rated 5 out of 5 stars

Price is always to be considered.. But more importantly seed quality... Which I can't review yet as I have only just sown the my seeds... However they came well packaged.. Speedy delivery...I liked th... See more

Company replied


Company details

  1. #16 of 30 best companies in Seed Supplier
  2. #51 of 100 best companies in Garden
  3. #9 of 14 best companies in Garden Allotment

Written by the company

We source the best high quality veg, herb, chilli and flower seeds, lots are easy to grow, and provide them in resealable seed packets with growing instructions, for both the experienced and novice gardener. We also provide small packets, perfect for pots and small gardens.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

353 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(353)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The mini-packs are perfect

I love Seeds to Sow, they are my go-to place for seeds. I love the mini packs, which are plenty for me and means I can get fresh seeds each year. The germination rate has always been excellent. This year I stumbled upon their padron pepper seeds which I'm super excited about.

1 March 2024
Unprompted review
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Reply from Seeds to Sow

Thanks for taking the time to post a review!

Rated 5 out of 5 stars

Great customer service.

I used this company for the first time primarily because my usual supplier is getting expensive. I did have a small problem and wrote to them for help. Well let me assure you fellow gardeners you can shop here with complete confidence. My complaint was dealt with quickly, and feel they treated me as an individual. Their customer service is second to none. Brilliant service. Other companies could learn a lot from you. Thank you.

25 March 2024
Unprompted review
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Reply from Seeds to Sow

Thanks for taking the time to review and glad we could help!

Rated 2 out of 5 stars

I have only had about 60% success with…

I have only had about 60% success with the seeds I bought from you last month. The peas, French marigolds and salad leaves have germinated and are growing but the aubergine and peppers have totally failed. They were started on the windowsill of a warm kitchen (19deg) and later moved to a conservatory.

20 March 2024
Unprompted review
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Reply from Seeds to Sow

Sorry to hear that Mary and saddened you’ve not contacted us directly about this. We’ve sent you a PM.

We’ve successfully sown both aubergine and peppers using a heated propagater and are keeping them warm until the weather warms up.

Rated 1 out of 5 stars

Disappointing and rude correspondence

Whilst trying to sort out an issue with seeds purchased from this company (some of which didn't grow at all and others that did grow but have very stunted growth and other plants that have come up looking like the seeds have been irradiated as they are not all from the UK even though it is a UK company) they decided instead of being polite and having a conversation with me about it, that they would instead basically call me a liar, patronise me saying it must be my fault and my soil quality and that I don't know what I'm doing (I've never had any issues before, have had great success with other companies seeds and even owned an allotment. We ph test the soil and sterilise it before planting out etc) and then they have the cheek to block my ability to message them via Facebook when they didn't like me letting them know of the unfortunate circumstance, which I think is most unprofessional.
I originally left a good review previously on their Facebook page that they have now blocked me on since I mentioned that I have not had a good experience, which is very disappointing as this is the first time purchasing from their company. At first they seemed professional, but upon having further conversations with them, they actually are rather unprofessional in their approach to responses with any criticism.
I only wished to discuss and try to sort out a solution behind the scenes, but after what they said to me I thought I better had write an online review to hopefully be a warning to those wanting to purchase through this company, as I'm concerned for their customers and future customers that they'll be met with the same defensive attitude and accusations.
I am upset and surprised how quickly the tone of their message changed once I notified of the bad luck I'd had and am so disappointed by how they tried to twist what I said in my messages to try to get the upper hand.

I won't be purchasing from this company again unfortunately which is a shame because I had so much hope in the beginning.

(Edit: I received a message one day from the company after they'd already sent out another replacement pack of Carolina Reaper seeds stating that they had no luck with theirs either so they were refunding and took these off their site, proving that they even stated theirselves their bad seed quality - not 1 seed grew from either pack - they refunded for this 1 pack of seeds despite the bigger ongoing problem being with almost everything they sold us not even germinating. I thanked them at the time. No one at any point threatened a bad review. I actually said I wanted to help by mentioning and notifying them the issues I had to ensure they didn't start getting bad reviews from other customers and they took it the wrong way. They lie like I previously mentioned. I actually left a good review on their Facebook page that they have now blocked me on. Yes I thought the seeds would be successful as some did start to grow, but like I mentioned the longer time went on it was obvious they are stunted and some have obviously been irradiated as they're not UK seeds. As you can see they are actually threatening me by posting my private conversation with the company which again is unprofessional and rude. I wouldn't have had to write this reply if I had continued to have a good experience, which unfortunately was not the case. It was only yesterday that I told them I have a time lapse from the first day of planting out in January and I the only issue is I haven't had time yet to provided this to the email address I was given after they blocked me from their Facebook page, despite thr fact I had never mentioned on there publicly the issues I have had. In fact at the first stages I posted a good review and images praising the company so their other customers could see the progress and buy from them too, until more time went on and I realised that unfortunately that wasn't the case any more so I contacted just to let them know. I did not at any point request another refund, I just wanted to ask what could be done about the situation as obviously anyone would be very disappointed to spend money on things that don't even start to grow. Also, I was at work when messaging so they cannot expect me to provide there and then. They expected it immediately when I didn't have the evidence on me at the time. I was only letting them know so they can put their minds at ease that I'm not lying at any point as I do in fact have the videos to show them. I wouldn't have mentioned I do if I don't, that would have been pointless. Just because I can't send you it there and then because I was at work when I messaged doesn't mean I'm a liar like they have accused me of being. Again, I'd avoid this company and wouldn't use them again. Very upsetting and disappointing for a customer to be treated with so little respect at the slightest mention of any issues.)

15 March 2024
Unprompted review
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Reply from Seeds to Sow

Despite providing you with a refund, and our usual excellent and polite customer service response in lengthy messaging exchanges, we unfortunately expected you to post this terrible review exactly as you threatened to do.

In our last exchange we did request further evidence of issues from you to further investigate your claims, but this was not provided and in your very first message to us, you stated how successful you’d been with our seeds. I have evidence of this to happily show to all our customers.

We wish you onward growing success and happiness in all your endeavours.

Rated 5 out of 5 stars

resonable priced ,seeds,

resonable priced ,seeds,, quickly deliverd to me ,just as i wanted ,i will definately ,use them again

13 March 2024
Unprompted review
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Reply from Seeds to Sow

Thanks for taking the time to review!

Rated 5 out of 5 stars

Took a little time to arrive but a…

Took a little time to arrive but a great idea not to have hundreds of some seeds you really don’t need! Clearly packaged with growing instructions which is always useful to check!

5 February 2024
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Reply from Seeds to Sow

Thanks for taking the time to review!

Rated 5 out of 5 stars

Well done,Seeds to Sow

Well done,Seeds to Sow. Much easier to buy what you need instead of wasting two thirds of a packet each time.

10 March 2024
Unprompted review
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Reply from Seeds to Sow

Thanks for taking the time to review!

Rated 5 out of 5 stars

Great quality

Great quality, well packaged and excellent value. Seedlings propagated well. Will certainly be ordering more!

5 February 2024
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Reply from Seeds to Sow

Thanks for taking the time to review!

Rated 5 out of 5 stars

I'm happy with my purchase

I'm happy with my purchase. Good clear info on the packets, and the little 'ruler' is useful. Thanks.

5 February 2024
Unprompted review
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Reply from Seeds to Sow

Thanks for taking the time to review!

Rated 4 out of 5 stars

Great use of less seeds for a lesser…

Great use of less seeds for a lesser price, love the 10 tomatoes seed approach!
One negative, one of the packets of tomato seeds had no seeds in them, but for 55p not a issue

15 February 2024
Unprompted review
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Reply from Seeds to Sow

Thanks for taking the time to provide feedback, and so sorry about the empty packet (we've done it a couple of times now - more haste less speed!) - Please DM us with the Tomato variety and we'll fix this for you!

Rated 5 out of 5 stars

Really happy with all of my purchases…

Really happy with all of my purchases from Seeds to Sow. Highly recommended to all of my gardening friends too. Like to support UK businesses 👍

18 February 2024
Unprompted review
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Reply from Seeds to Sow

Thanks for taking the time to provide feedback and for recommending us - very much appreciated!

Rated 5 out of 5 stars

Wonderful service and a great gift. I ordered the allotment seed box and…

I ordered the allotment seed box and the gin garnish seed box for my cousins birthday. From start to finish the whole experience was pro active professional and courteous. I emailed with a couple of queries and the replies were prompt. Jo was so helpful. My cousin was chuffed and amazed with the seed boxes. Jenny can't wait to get out into her garden. Thanks to all the staff at Seeds to Sow who assisted with this order.

5 January 2024
Unprompted review
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Reply from Seeds to Sow

So glad we could help with this and thanks very much for the feedback!

Rated 5 out of 5 stars

Ordered and got my seeds

Ordered and got my seeds, no hassle. Really like the small packet option.
Yet to sow them… so we’ll see!

31 January 2024
Unprompted review
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Reply from Seeds to Sow

Thanks for taking the time to review!

Rated 5 out of 5 stars

Quick and easy

Quick and easy, lot's of choice and the option to order smaller sized packs

19 December 2023
Seeds to Sow logo

Reply from Seeds to Sow

Thanks for taking the time to review!

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