SEEK Pass Reviews 3,901

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many consumers find the app and website easy to use, appreciating features like straightforward application processes and helpful filters for job searching. People also mention the convenience of having their information stored, which simplifies future applications, and the ability to create professional profiles. However, some people were dissatisfied with the service, particularly regarding the verification process. Issues include difficulties with re-verification on different devices, problems verifying vaccine status, work experience, and education, and the inability to verify past employment without access to old work email addresses. There are also complaints about the lack of direct contact with real people for support and the perceived necessity of providing excessive personal information.

What people talk about most

User experience

People report ambiguous experiences with user experience. Many reviewers find the app helpful, easy to use,... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers find it easy to use for uploading... See more

Application

Consumers find the app to be ambiguous. While many customers praise the app for being helpful, easy to use,... See more

Service

Users describe ambiguous interactions with service. While some customers praise the service as very good,... See more

Customer communications

Reviewers express frustration with the contact process. Many customers report being unable to speak with real... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was raised by my grandmother since I was a child. When she became ill and bedridden, I started taking care of her and learned how to treat patients who could not help themselves. During COVID-19, I... See more

Company replied

Rated 4 out of 5 stars

Seek is very easy to understand and operate. It can be a bit annoying at times, insisting to get certain actions done that may not be as relevant as they make it look.

Company replied

Rated 4 out of 5 stars

I'm wondering if you shouldn't add Working With Children Check as well as Disability and Vulnerable people checks as these are needed for some work places. Eg, I have a WWCC as a volunteer which can... See more

Company replied

Rated 3 out of 5 stars

Definitely a great idea however the process is quite slow. I would have thought AI would greatly speed things up. Waiting days for your document to be declined is madness. Turns out one of them was my... See more

Company replied



Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Currently unemployed

For those of us who are currently unemployed we can't input a current work email address and so can't complete the process.

20 November 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Jack, thank you for your review. We appreciate you sharing your feedback with us.

Currently, SEEK Pass can only accommodate a limited number of companies and institutions for Career History verification.

I understand that this is frustrating, but please be assured that we are actively working to enhance our services and expand Workplace verification via work email, to support more companies across multiple markets.

In the meanwhile, please be assured that any job application you make is still fully visible to the employer as normal.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 1 out of 5 stars

It so complicated to use and many…

It so complicated to use and many requirements

14 November 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Ethan, thank you for taking the time to share your feedback. We're sorry to hear about your experience with our app.

We are actively working to improve our verification processes. If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co

Rated 5 out of 5 stars

good

very good , its very comprehensive

12 November 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Kishore, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 1 out of 5 stars

its been a month still found no job

15 October 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Raina, we are sorry to hear that you are experiencing difficulties with our app. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 3 out of 5 stars

It would be great to know who you are…


It would be great to know who you are talking to, photo image, contact etc.
Doesn't feel real, I've always found it better to have a one on one the best form of job interview, just makes it more practical.

9 November 2024
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Peter, thank you for your review on SEEK Pass. We appreciate your feedback as we continue to enhance our services.

Rated 2 out of 5 stars

I am not comfortable uploading my ID…

I am not comfortable uploading my ID document with date of birth for seek pass. For chances of confidentiality breach.

4 November 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Lumbini, we appreciate your concerns about sharing your information with us.

Ensuring your information is secure and protected is one of our top priorities. The SEEK Pass platform has been purpose-built for secure credential verification and sharing. We work closely with SEEK's data security team, using their significant expertise and resources to enhance SEEK Pass security. We take all reasonable steps to ensure the security of our site and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure.

For more information on how we ensure your information is protected, please visit our dedicated security page (https://seekpass.co/au/security).

Rated 4 out of 5 stars

Good Trust the seek

Good Trust the seek

31 October 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Tony, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 5 out of 5 stars

Easy to apply for jobs

Easy to apply for jobs

30 October 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Lance, thank you for your feedback! We’re happy to hear that you found SEEK Pass easy to use.

Rated 2 out of 5 stars

Overstepping boundaries.

Overstepping boundaries.
I'm not happy about supplying this information prior to being accepted for an interview or role.
If i'm a citizen, the information should only be resourced when there is a proper job interview or offer.
By allowing a business to select they want this detail of information and having it a prerequisite is pressuring the candidate to release personal information before they are comfortable. Poor form.

30 October 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Andrew, thank you for sharing your concerns with us.

Our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK.

That being said, verifying is a totally optional process. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.

I’d like to reassure you that if you choose not to verify and share your work-related credentials for any reason, your job application itself is still visible to the employer as normal. The employer will still see the details of your application, the answers to the role requirement questions, and your resume and cover letter as provided.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 5 out of 5 stars

Easy to surf

Easy to surf

29 October 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Chika, it's great to know that you found our site easy to use. Thank you for verifying your credentials with SEEK Pass!

Rated 3 out of 5 stars

Frustrating

Very frustrating site to use. Wastes a lot of your time.

25 October 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Maggie, we are sorry to hear that you are experiencing difficulties with our site. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

Rated 3 out of 5 stars

Various issues with the re-verification…

Various issues with the re-verification on both phone and PC. Doing things several times is a time waster and really drives people to use other services. Even though I am not a fan of LinkedIn, they at least manage the UX to be a little more robust and functional for their job seekers.

24 October 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi John, we're sorry to hear about your experience with our platform. If you're open to it, we’d love to understand the specific issues you encountered so we can address them directly. Please reach out to us at support@seekpass.co

Rated 4 out of 5 stars

Easy to use

Easy to use, simple to follow instructions, clearly set out

23 October 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Jodie, thank you for your feedback! We’re happy to hear that you found SEEK Pass easy to use.

Rated 5 out of 5 stars

Great

Great, great, great

23 October 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Ajith, thank you for your review! We're thrilled to hear you have had a positive experience with SEEK Pass.

Rated 1 out of 5 stars

Seems like an unnecessary over-reach…

Seems like an unnecessary over-reach for personal information

21 October 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Danielle, we appreciate your concerns about sharing your personal information.

Ensuring your information is secure and protected is one of our top priorities. The SEEK Pass platform has been purpose-built for secure credential verification and sharing. We work closely with SEEK's data security team, using their significant expertise and resources to enhance SEEK Pass security. We take all reasonable steps to ensure the security of our site and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure.

For more information on how we ensure your information is protected, please visit our dedicated security page (https://seekpass.co/au/security).

Our intent in enabling you to verify and share your work-related credentials is to help you stand out to potential employers when applying for jobs on SEEK. That being said, verifying is a totally optional process. We leave the decision of whether to verify and share your result with you, and you remain in control over the whole process.

I’d like to reassure you that if you choose not to verify and share your work-related credentials for any reason, your job application itself is still visible to the employer as normal. The employer will still see the details of your application, the answers to the role requirement questions, and your resume and cover letter as provided.

If you have any further questions or concerns, please don’t hesitate to reach out to our Support team at support@seekpass.co

Rated 2 out of 5 stars

Couldn't find out how to update photo…

Couldn't find out how to update photo and documents. Not user friendly.

20 October 2025
Unprompted review
SEEK Pass logo

Reply from SEEK Pass

Hi Bec, we are sorry to hear that you are experiencing difficulties with updating your documents. Please contact our Support team at support@seekpass.co, and we will be happy to assist further.

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