I've just purchased a mobile phone from Seentat. Communication was good with written confirmation of order and one progress update. Delivery by DHL was to a secure locker within a shop at my... See more
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SEENTAT is a user-friendly online e-commerce store based in the United Kingdom. We offer a fast, convenient, and secure online shopping experience with a wide selection of consumer electronics. We sell over 1000 products, including mobile devices, tablets, cameras, smartwatches, and home devices from top brands such as Apple, Samsung, Sony, Canon, Logitech, Google, Xiaomi, Nintendo, and many others through our website. At SEENTAT, you can find a wide range of products that meet your interests, preferences, and financial levels. With our full range of services and support, we believe you can discover, choose, and enjoy high-quality and functional products at reasonable prices. We are always striving to provide our customers with the best consumer electronics, shopping experience, and offers. SEENTAT is committed to providing only quality products. We strive to offer more exciting, caring, and innovative shopping experiences for our customers by providing a diverse range of products and services. We are able to offer great internet prices because we have sourcing teams in the UK, Germany, the US, Hong Kong, and Japan. This allows us to purchase directly from manufacturers at the best possible prices and source 100% authentic and brand-new items globally. SEENTAT has also developed different product experience zones and established a Pro-Team to offer professional after-sales service, taking care of customers' needs throughout the shopping journey and helping them live better, smarter, and happier lives with new technology. We will continue to move forward to achieve our goal of excellence at every level.
85 Great Portland Street First Floor, W1W 7LT, London, United Kingdom
Replied to 77% of negative reviews
Typically replies within 1 week
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The staff email me about my delivery so I know when will arrive from my house.

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Headphones landed on 9th working day but Xmas and new years bank hols create a Grey area plus uk snow would have caused understandable issues. Headphones new and sealed. Daughter thinks they're amazing

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I was a little worried after reading some of the reviews, but there was absolutely no reason to be. Needed a new phone quickly and Seentat were the only place I could find it in stock. Added bonus was that it was almost 25% cheaper!
Ordered, processed and delivered very quickly. Even over the Christmas period!
Would definitely recommend and will use again myself.

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Very pleased with the phone. Brand new in sealed packing. Also phone arrived in the time promised. Very good service, well pleased.

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They offered to upgrade my order from 256gb to 512gb in exchange for this review. I also like how cheap they are and they offered the OnePlus 15r before OnePlus itself.

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I ordered the Xiaomi 15T Pro. I was worried it would be the Chinese version, but everything is fine. I received the global version. No problems, I recommend the store.

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Order was easy to process and was confirmed with tracking details. Just took time for it to appear on DPD database.

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When you are tempted by very competitive prices it's natural to be a bit sceptical about the company and their service offering.
No need with these guys.
The personal communication with Kacey in support has been great.
Keep up the good work folks - with the cost of living as it is we need more Seenstats !

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Good product and price. Speedily sent, except for the courier who did not bother to ring the bell and deliver it.

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Order confirmed by e mail instantly. Phone arrived a week later. Would recommend this company.

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I was kept in the picture from the order being put in and it was delivered in same time frame. At first i was a bit wary , not knowing this company, but now i would reccommend this company to anybody. You will not have a prblem.

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I found a fantastic deal on a camera lens and ordered it. Later I found i had make a mistake on the order. Seentats customer service was excellent, fast and responsive. Couldn't have asked for better service. Thanks!

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Item arrived well packed and exactly as expected - thank you

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Great price and quick delivery after the issue with the courier was resolved. Came all the way from Hong Kong in a matter of days. Very happy with my purchase, will be getting my future electronics from here again definitely.

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I had a very disappointing experience with Seentat. I ordered a specific Canon camera model (the IXUS 285 HS), clearly advertised on their website, and instead received a different branded version. While the company argued that the technical specifications are the same, the EU branding, instructions, charger etc was a key factor in my purchasing decision and the reason I paid a premium price. Had I wanted the alternative branding, it was available elsewhere for less.
Customer service dismissed this and offered an useless 3% discount on a future purchase. Further emails have been completely ignored.
Poor service, no accountability, and not a company I’d trust again.

Reply from Seentat.com
Please beware before buying anything from these people! The camera sent clearly states on the packaging that it is not to be sold outside of Japan, has no uk charger, warranty or instructions. Customer service is appalling - refusing to accept the item for a refund. I have been advised by this company that, should they eventually decide to allow me to return it, I will have to pay postage (to a non-uk address) and they will deduct 30% of the item value (£100!) for no reason. Total untrustworthy scam. Avoid.

Reply from Seentat.com
I’ve ordered twice from this company and both experiences have been fantastic. Initially, I was skeptical when I saw the price of a pair of Bose headphones—it seemed too good to be true—but I decided to take the chance, and I’m glad I trusted my judgment.
Later, when I wanted a GoPro, there was only one website I considered. Again, they offered the cheapest price around, and the process was smooth with no complaints whatsoever.
I’m honestly surprised when I see people suggesting it’s a scam because my experience has been nothing but positive. Great prices, reliable service—I highly recommend them!

Reply from Seentat.com
Sony Xperia Ordered this Hard to find at this price phone, Turned out to be a easy process , Receiving updates, of. Phones Imported journey , pleasantly surprised to find my sage green model, has built in 500gb storage,, set up was easy using Google translate , Experia is exactly. What I expected, , I will use this company again,

Reply from Seentat.com
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