Southeast Financial Reviews 4,868

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience, from application to funding. Reviewers are particularly impressed with the quick response times and the smooth user experience. While the overall sentiment is highly positive, some customers mentioned that they would have appreciated more verbal communication instead of text messages. A few also noted that communication and explanations of timelines could have been improved, though these issues were often resolved quickly by calling a manager.

What people talk about most

Staff

People report positive experiences with staff, highlighting their efficiency, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency and professionalism of the... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

User experience

Consumers consistently report a positive user experience, describing it as pleasant, easy, and fast. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"We had the best experience with Southeast Financial! Cheyenne and Candace were absolutely fantastic—so professional, fast, and precise in every step of the process. I felt truly valued as a custome... See more

Company replied

Rated 5 out of 5 stars

Southeast Financial’s team is a pleasure to work with. They provided us with a Buttery Smooth RV loan process for these first time travel trailer buyers. Fast loan approval with the friendliest custom... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service throughout the entire process. Both Kayla Weishaar and Grace Sloville easily exceeded my expectations. There can do attitudes made a sometimes stressful event seamless and w... See more

Company replied

Rated 5 out of 5 stars

Our entire experience from submitting the loan application online to disbursement of loan funds was seamless. I love their customer portal! It tells you what documents you need to upload and the next... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

Southeast Financial Offers Nationwide Recreational Financing for Motor Homes, RVs, Campers, Horse Trailers, Boats and Motorcycles. If you can drive it or ride it for recreational purposes, chances are we finance it. Our mission is to secure the best possible recreational loan so you can live life to the fullest. After doing business in the national recreational loan industry for more than 14 years, we know what it takes to keep our clients happy. Customer service is the key at Southeast Financial

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Rated 5 out of 5 stars

They were able to give me a reasonable…

They were able to give me a reasonable interest rate with the loan term I requested. Quick and easy to deal with.

28 August 2025
Southeast Financial logo

Reply from Southeast Financial

We are happy to hear that you found our loan terms reasonable and the process quick and easy. Thank you for your positive feedback!

Rated 5 out of 5 stars

Exceptional - Amanda and the team are amazing

Amanda and the entire team has been amazing to work with. Everyone was very quick to respond and very professional. This was by far the best lender experience I have had. Truly industry leading. For others, I found SE's rates to be very competitive and although there may be something even lower (which is rare), the customer service here is well worth any difference.

25 August 2025
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Reply from Southeast Financial

Thank you Brian for the kind words. It was a pleasure working with you. I know you will make many great memories in your new boat - Amanda

Rated 5 out of 5 stars

Amanda was a fantastic re

Amanda was a fantastic re. She always answered emails and returned phone calls promptly The whole process was very easy.

26 August 2025
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Reply from Southeast Financial

Thanks Randall. It was a pleasure working with you. I hope you love your new boat - Amanda

Rated 5 out of 5 stars

Grace was amazing!

Grace was amazing!! When the original unit we wanted didn’t work out, she was so helpful in getting things changed to another rv. She was extremely supportive and responsive to all our questions.

26 August 2025
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Reply from Southeast Financial

Thank you so much Susan! We really appreciate your business and hope you enjoy your new RV!-Candace

Rated 3 out of 5 stars

Very slow doesn’t go through and…

Very slow doesn’t go through and respond back to me in time and it just was a hell of a ring for me to do. I only need them for a little bit of money and it seems like I’m going after $1 million but I will not do this again. That is my opinion. It’s taking too long to get wired money almost 3 days and it’s ridiculous. It’s been going on for almost a month. Sorry but I say the truth.

22 August 2025
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Reply from Southeast Financial

Hey Robert, I understand your frustration in the timeline to get this completed. I communicated with you every day that we were waiting on the ownership documents from the dealership you were purchasing from. Unfortunately, you would text me after hours so it did take me some time to get back with you because I wouldn't see your correspondence until the next day when I arrived back in office. I am glad we were able to finally get this funded for you and I hope you've been enjoying your new boat!

Rated 4 out of 5 stars

My agent

My agent, Brooke Carico, did a great job of handling the long distance finance

21 August 2025
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Reply from Southeast Financial

Thank you so much for your kind review! We truly appreciate your business and are thrilled to hear that you are enjoying your new RV. Our team works hard to ensure our customers have the best experience, and your feedback means a lot to us.

We hope you have many wonderful adventures this summer!
-Brooke Carico

Rated 5 out of 5 stars

10/10!!! Amazing experience

I have never had such an amazing experience with a loan!! Everyone was so easy to work with and nice. Will absolutely be using them again and again!!

20 August 2025
Rated 5 out of 5 stars

You WANT to use Southeast Financial for your RV financing!

If you are an organized person, Southeast Financial has an exceptionally smooth process from first contact to funds dispersing! The website is 100% intuitive to use. I dealt with Tonya E. through the origination and document verification process and Makenzie R. through the funding process and their communication and customer service was 10/10! I have already recommended them to two friends.

21 August 2025
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Reply from Southeast Financial

Thank you for the kind review! It was a pleasure working with you both! ~ Tonya E.

Rated 5 out of 5 stars

Southeast Financial has been excellent

I chose Southeast Financial (SF) because they found a competitive loan rate with 0 down for my RV purchase and because of the assigned Loan Officer, Alison Ragsdale. From the very beginning, Alison extensively communicated with me via phone and email and throughout the process. She took the reins with the dealer for required documentation and information. I had received a similar financial offer through the RV dealer however the bill of sale, listed line-item costs and fees from the dealer that were confusing and did not seem to add up. The numbers and fees were not clear including additions for a third party title service confused things even further. Still considering SF, I communicated this to Alison and sent her the sales documents. She took the time to review and make sense of the costs from the dealer for me. Alison explained to me that SF would handle the entire process, soup to nuts. SF web site also documented the step-by-step process. The RV purchase was being made outside of my local state and my state DMV web information for out of state purchase, taxes, registration process was also somewhat unclear. Alison took the time via phone and several email communications to make it clear that SF would do all of the title and registration work. I would receive a new title from my state and registration and plates via mail. I would not have to lift a finger or deal with the local DMV. During the process Alison sent a number of emails directly to the dealer for documentation required and correction of information. Because I had to make flight arrangements to pick up the coach I had a fixed schedule. Alison was very aware of this and assured me several times we would make the deadline. It came down to the 23rd hr and Alison proactively made arrangements to send correspondence to the dealer if required. Registration is still ongoing and SF is on top of everything.

8 August 2025
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Reply from Southeast Financial

Thank you so much Neil! It was a pleasure working with you and congratulations on your new motorhome!
-Alison

Rated 5 out of 5 stars

Great communication

Great communication. Fast and friendly service. Answered all our questions.

19 August 2025
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Reply from Southeast Financial

Mark, it was a true pleasure getting to work with you and Terry as well as the sellers on this deal! I hope yall are enjoying your new Bounder and make lots of memories with your family!

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service. The communication was beyond my expectations. I could not be happier.

19 August 2025
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Reply from Southeast Financial

Thank you Raymond! I enjoyed working with you and hope you enjoy your new RV!-Candace

Rated 5 out of 5 stars

Great Experience

The experience of applying for the loan was really good. All is very well explained, and the use of the technology is really good.

18 August 2025
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Reply from Southeast Financial

It was a pleasure working with you - I hope you love your new RV - Amanda

Rated 5 out of 5 stars

Filled out an online application Friday…

Filled out an online application Friday for an RV. The application process was easy and efficient. Hope to hear back this week.

Seen a lot of bad reviews regarding time frame being 24hrs, however it states on their website they are M-Friday.

15 August 2025
Unprompted review

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