Southeast Financial Reviews 4,868

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience, from application to funding. Reviewers are particularly impressed with the quick response times and the smooth user experience. While the overall sentiment is highly positive, some customers mentioned that they would have appreciated more verbal communication instead of text messages. A few also noted that communication and explanations of timelines could have been improved, though these issues were often resolved quickly by calling a manager.

What people talk about most

Staff

People report positive experiences with staff, highlighting their efficiency, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the efficiency and professionalism of the... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the helpfulness and... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

User experience

Consumers consistently report a positive user experience, describing it as pleasant, easy, and fast. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"We had the best experience with Southeast Financial! Cheyenne and Candace were absolutely fantastic—so professional, fast, and precise in every step of the process. I felt truly valued as a custome... See more

Company replied

Rated 5 out of 5 stars

Southeast Financial’s team is a pleasure to work with. They provided us with a Buttery Smooth RV loan process for these first time travel trailer buyers. Fast loan approval with the friendliest custom... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service throughout the entire process. Both Kayla Weishaar and Grace Sloville easily exceeded my expectations. There can do attitudes made a sometimes stressful event seamless and w... See more

Company replied

Rated 5 out of 5 stars

Our entire experience from submitting the loan application online to disbursement of loan funds was seamless. I love their customer portal! It tells you what documents you need to upload and the next... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

Information provided by various external sources

Southeast Financial Offers Nationwide Recreational Financing for Motor Homes, RVs, Campers, Horse Trailers, Boats and Motorcycles. If you can drive it or ride it for recreational purposes, chances are we finance it. Our mission is to secure the best possible recreational loan so you can live life to the fullest. After doing business in the national recreational loan industry for more than 14 years, we know what it takes to keep our clients happy. Customer service is the key at Southeast Financial

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loan officer did great

26 December 2025
Southeast Financial logo

Reply from Southeast Financial

Thanks for the great feedback! We’re happy to hear you had a positive experience and really appreciate the recommendation.

-Brooke Carico

Rated 5 out of 5 stars

It is an easy application process and…

It is an easy application process and Candace is so easy and pleasant to work with.

10 December 2025
Southeast Financial logo

Reply from Southeast Financial

Thank you so much Angela! Here's to closing more loans together in 2026:) -Candace

Rated 5 out of 5 stars

Absolutely great experience

Absolutely great experience! From application to funding, the process was fast and seamless.

18 December 2025
Southeast Financial logo

Reply from Southeast Financial

We truly appreciate your feedback! Providing a fast and seamless experience is our goal, and we’re glad we could deliver. Thank you for choosing us!

-Brooke Carico

Rated 5 out of 5 stars

Highly Recommend SE Financial!

Southeast Financial had the best rates I could find at the time and were so easy to work with. My loan officer, Bianca, was friendly and courteous at all times. She took the time to explain everything and was available for questions.

8 December 2025
Southeast Financial logo

Reply from Southeast Financial

Thank you, Marc! I hope you are enjoying your new Keystone Carbon! Let us know if you need anything else!

Rated 5 out of 5 stars

Very easy process

Very easy process. The staff were great

18 December 2025
Southeast Financial logo

Reply from Southeast Financial

Thank you so much Chris! We appreciate your business and hope you enjoy your new RV!-Candace

Rated 5 out of 5 stars

Alison Was The Best

Alison Was The Best, Usually getting a loan is a painful process, especially when it's a "TOY", but this might have been the most painless process of getting a loan I have ever gone through. Alison was always available and answered all my questions. Just amazing support, can't say enough good things about her.

18 December 2025
Rated 5 out of 5 stars

Excellent service everything was organized and well managed

Excellent service everything was able to be completed remotely. Bianca my loan officer was a blessing she made the whole process stress free and managed to streamline the process any issues or questions were resolved promptly and professionally. I would recommend Southeast Financial to anyone

16 December 2025
Southeast Financial logo

Reply from Southeast Financial

Thank you, Evan! Enjoy your new boat! It was a pleasure working with you!

Rated 5 out of 5 stars

Best customer service.

Best customer service.
Candace was absolutely amazing during the loan process. She was so quick to respond and informative along the way. At every step I was contacted with information from a team member making it a quick process.
I would 100% recommend Southeast Financial because of her and her team.

16 December 2025
Southeast Financial logo

Reply from Southeast Financial

Thank you so much Sarah! We greatly appreciate your business and hope you enjoy your new boat!-Candace

Rated 5 out of 5 stars

FIRST TIME RV BUYER - Seamless Process!

Our entire experience from submitting the loan application online to disbursement of loan funds was seamless. I love their customer portal! It tells you what documents you need to upload and the next steps. There were no unnecessary back and forth calls. Our loan office - Candace White is AMAZING! Southeast Financial helped us buy our very first RV motorhome buyer! THANK YOU!

3 December 2025
Southeast Financial logo

Reply from Southeast Financial

Thank you so much Veronica and Leo! We appreciate your feedback and hope you enjoy your new motor home!-Candace

Rated 5 out of 5 stars

Amanda was great to work with

Amanda was great to work with. She was very attentive to emails, getting information and answering our questions in a timely manner.

2 December 2025
Southeast Financial logo

Reply from Southeast Financial

It was a pleasure working with you - I hope you love your new trailer - Amanda

Rated 5 out of 5 stars

Very smooth process.

The entire process was less than 10 days and went very smooth. Brooke did a great job communicating and moving things along. Definitely recommend.

26 November 2025
Southeast Financial logo

Reply from Southeast Financial

Thank you so much for the kind words! We’re thrilled to hear you had a great experience and that the process was fast and seamless. We appreciate your trust and look forward to helping you again in the future.

-Brooke Carico

Rated 5 out of 5 stars

My loan officer was knowledgeable

My loan officer was knowledgeable, she kept is updated the entire process.

25 November 2025
Southeast Financial logo

Reply from Southeast Financial

Thank you for the review! It was a pleasure working with you! ~ Tonya

Rated 5 out of 5 stars

Best loan company I have ever dealt…

Best loan company I have ever dealt with. Candace, McKenzie and the whole team made this an effortless transaction. They responded to all my emails (even on a weekend!) immediately. They are professional, yet made you feel like they knew you. Thanks so much, Southeast Financial!

24 November 2025
Southeast Financial logo

Reply from Southeast Financial

Thank you so much Ronit! I hope you all enjoy your new RV and make many new exciting memories!-Candace

Rated 5 out of 5 stars

Excellent experience

Everyone involved was prompt, professional and polite. Very positive experience.

25 November 2025
Southeast Financial logo

Reply from Southeast Financial

It was a pleasure working with you - I hope you love your new RV - Amanda

Rated 5 out of 5 stars

Great service

If I had a question they would get back to me in a very short time. They explained everything well and the process went very well.

20 November 2025
Southeast Financial logo

Reply from Southeast Financial

It was a pleasure working with you. I hope you love your new RV - Amanda

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look