When your kitchen knife makes a raw potato appear like you’re cutting through a baked potato…you know you made the right knife choice! Also, the weight feels substantial of quality in your hand. Bal... See more
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Review summary
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I purchased the 5-Piece Japanese Master Chef Knife Set and overall the set looks great, feels solid, and cuts really well right out of the box. It’s definitely a big upgrade from your average kitche... See more
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Great product at a reasonable price. Top quality and well packaged. My old knifes were not so sharp and I had a casual way of handling them. Unpacking my new seido knife set, I accidentally cut myse... See more
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Product is exceptional, tremendous quality and value. Only negative is they ship USPS but won't ship to PO Boxes. My main residence is Idyllwild, CA where we do not get mail delivery at individual h... See more
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Company details
Written by the company
Seido Japanese Chef knives: quality, fair priced, high-carbon stainless steel kitchen knives. For the home cook or professional chef. Invest in your self and your kitchen and start preparing better meals today with Seido Master Chef Knives!
Contact info
United States
- 1-833-444-4387
- support@seidoknives.com
- seidoknives.com
4.2
Great
414 reviews
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Replied to 100% of negative reviews
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Super faster delivery and these are the…
Super faster delivery and these are the best knives I've ever bought......15 out of 10
8 January 2026
Unprompted review
Reply from Seido Knives
Thank you for the amazing review! We’re so glad you’re loving your knives and that they arrived quickly.
The Seido Knives Team ✨
Bought it as a gift
Bought it as a gift. Upon first examination The knife itself did not look as pictured. As a gift giver this gave me EXTREME panic. Upon giving the gift and closer inspection the knife is actually exquisite.
25 December 2025
Unprompted review
Reply from Seido Knives
We’re so glad to hear that the knife exceeded expectations once examined closely! Thank you for sharing your experience.
The Seido Knives Team ✨
Reply from Seido Knives
Thank you for your feedback! We’re thrilled to hear you’re enjoying the quality and sharpness of your knife.
The Seido Knives Team ✨
Borderline Scam
Damascus is etched on, steel is low quality, and I can find the exact same knife without the branding on chinese websites for $25, meaning it's being made for about that much and just gets upcharged for the branding. HORRIFIC, PREDATORY company. Tried for days to keep me from refunding my knife despite their "Money Back Guarantee" policy because I OPENED THE BOX. After threatening a challenge and multiple days of emails, I returned it, got 80% back, and had to pay for shipping. These guys suck and they know it.
25 December 2025
Unprompted review
Reply from Seido Knives
We’re sorry to hear that your experience didn’t meet your expectations. We want to clarify that not all of our knives are Damascus steel—though we do have a full Damascus Collection available for those seeking that specific material and aesthetic.
All of our products are made with high-quality materials and craftsmanship, and our pricing reflects that. Our Money Back Guarantee and return policy are publicly posted on our website to ensure transparency, including details about returns and restocking fees.
We value feedback like yours, as it helps us continue to improve our products and service.
The Seido Knives Team ✨
Seido Executive Japanese knives The delivery was exactly as described
The delivery was exactly as described, on time. I had a second order and was delivered ahead of time! These knives are SHARP. I used them on a dozen limes, like the old hot knife and butter. I also ordered the bamboo magnetic storage unit.
27 December 2025
Unprompted review
Reply from Seido Knives
Thank you for sharing your experience! We’re thrilled to hear your Seido Executive Japanese Knives arrived on time and performed so sharply—even through a dozen limes! We’re glad the bamboo magnetic storage unit complements your set perfectly.
The Seido Knives Team ✨
BUYER BEWARE!!!!!
BUYER BEWARE!!!!!! SCAM ALERT!!!!! READ ALLLLLL REVIEWS BEFORE PURCHASING WITH THIS COMPANY!!!! NOT BBB ACCREDITED!!!! FALSE ADVERTISING!!!!!
I bought these knives for my husband but he was gifted another set by another family member. No reason to keep both so I inquired about a return and refund. I was informed of a 20% RESTOCKING FEE as well I AM RESPONSIBLE FOR RETUNE SHIPPING and ANY OTHER FEES accrued in the return process. After looking into the return policy and other reviews further I found multiple other dissatisfied customers who complained about POOR AND EXTREMELY SLOW CUSTOMER SERVICE as well as POOR QUALITY PRODUCTS. I paid $366 for my product and am realizing this is money down the drain! I have no hope for the return refund process based off of the threatening email I received from the support team who are trying to bribe me to keep the product and they will send me $35 to keep the product. SCAM SCAM SCAM COMPANY!!!!!
25 December 2025
Unprompted review
Reply from Seido Knives
We understand your concerns and want to clarify a few points. A partial refund offer was simply an option to help you avoid the hassle of returning the product. If you prefer, you may still return the item using the return address we previously provided, and we will process it according to our published return policy.
Please note that Seido Knives is not a scam. We are a legitimate company, and our return policy—including the 20% restocking fee and return shipping responsibility—is clearly outlined on our website. The offer we made was meant as a courtesy to help you keep the product with minimal inconvenience, but following the policy is required if you wish to proceed with a return.
We appreciate your understanding and are happy to assist you further within the framework of our policy.
Low quality knives and poor customer service
Firstly we received the knives thinking they were real Damascus steel and that was a lie. They are laser engraved to look like Damascus steel. They claim to be hand forged and clearly are not. One if the knifes broke cutting a piece off cheese and they will not replace it claiming it was not a defective product. When we buy new knives we will go with a higher quality product. They dull extremely quickly and need constant sharpening after every use. These low quality knives are not what is advertised.
24 December 2025
Unprompted review
Reply from Seido Knives
We’d like to clarify a few important points for anyone reading this review:
• Damascus Steel: We do offer layered Damascus steel knives, and those products are clearly labeled as such on our website. However, not all Seido knives are Damascus steel. Some collections feature high-quality stainless-steel blades with decorative patterning for aesthetics, and we strive to be transparent about this in each product description. We never intend to misrepresent materials.
• Hand-Forged Process: While many steps in modern knife production involve precision tooling for consistency and safety, our blades still go through multiple hands-on processes including grinding, heat treatment, finishing, and quality inspection. “Hand-forged” today does not always mean entirely hammer-forged from raw billet, as traditional methods have evolved across the industry.
• Blade Breakage: A blade breaking—even when cutting soft food—is certainly frustrating. However, our warranty covers manufacturing defects, not breakage caused by stress, impact, or twisting forces, which can occur unintentionally during use. That said, we always review these cases carefully and never dismiss concerns lightly.
• Edge Retention: All knives—regardless of brand or price—will eventually require maintenance. High-performance blades are sharpened to fine angles for precision, which may require more frequent touch-ups depending on usage and cutting surfaces. Proper boards and honing can significantly extend edge life.
We understand that Seido may not have been the right fit for you, and we respect your decision to explore other options. At the same time, we remain proud of the many chefs, culinary students, home cooks, and professionals who rely on our knives daily and continue to choose Seido for their balance of performance, design, and value.
We truly appreciate the feedback and wish you the very best in finding the knives that perfectly suit your needs.
Premium price, disappointing, durability, and warranty response
Title: Premium price, disappointing durability and warranty response
Review:
I purchased the complete Seido knife set several years ago with the expectation of long-term durability consistent with the premium price and “lifetime” branding. I take exceptional care of my knives — they are hand washed only, never placed in the dishwasher, immediately dried, and stored properly. These knives are used daily and treated as valuable tools.
Despite this level of care, multiple wood handles have developed visible cracking. Even more concerning, one knife blade broke after being dropped, which is not something I would expect from a knife marketed as high-quality or professional grade.
I contacted Seido support, provided clear photos, and explained my care routine in detail. While communication was polite, I was ultimately told that cracking handles and blade failure after 3–4 years are considered normal wear and are not covered under their limited lifetime guarantee.
That response is extremely disappointing given the cost of these knives. At this price point, I expected durability measured in decades, not a few years, especially when the knives are properly cared for and used as intended.
The blades performed well when new, but longevity and warranty support do not match the premium branding. Buyers should be aware that once issues arise, meaningful support may not be available.
A knife that breaks and cracks after careful daily use is not a lifetime knife — no matter how pretty it is.
12 December 2025
Unprompted review
Reply from Seido Knives
Thank you for sharing your detailed feedback. We completely understand your frustration and appreciate the care you’ve taken with your knives.
We’d like to clarify that our Limited-Lifetime Warranty covers defects in materials and workmanship, but it does not cover normal wear and tear, accidental damage, or misuse, which unfortunately includes cracks from long-term use or a blade that was dropped. While we aim for durability, wood handles and high-carbon steel blades are naturally subject to changes over time, even with proper care.
We sincerely regret that your experience did not meet your expectations, and we appreciate your honesty—it helps us continually improve our products and communication about care and warranty coverage. We hope that despite these issues, the performance you enjoyed while the knives were in top condition added value to your cooking experience.
— The Seido Knives Team ✨
Great Price plenty of promotions to…
Great Price plenty of promotions to make the value even better. Quality product delivered so I will continue to buy! AND FREE SHIPPING! Delivery time frame was very good as well. Great all around experience is why went back for a second purchase.
11 December 2025
Reply from Seido Knives
Thank you so much for your kind words! We’re thrilled to hear you enjoyed your experience and that our knives continue to meet your expectations. Your support means a lot to us, and we look forward to serving you again!
— The Seido Knives Team ✨
The reply did not address that Seido is misrepresenting this as a Japanese knife when it is in fact Made In China. This knife was represented as being a…
This knife was represented as being a Japanese knife, but it is made in China.
Tora Tsuki Cleaver. There’s nowhere on the website itself that it tells you that it’s made in China and you don’t find this out until you get it delivered. Now I will have to pay the shipping to return it.
10 December 2025
Unprompted review
Reply from Seido Knives
Thank you for your feedback. Our return and refund policies are publicly posted on our website for full transparency: https://seidoknives.com/policies/refund-policy
As per our policy, returned items must be in their original condition and packaging. The return shipping cost is the responsibility of the customer unless the item was damaged in transit. We encourage all customers to review this information prior to placing an order to ensure a full understanding of our terms.
We appreciate your understanding and are happy to assist with any questions regarding returns or our products.
— The Seido Knives Team ✨
Amazing knives
Amazing knives! Fast, friendly and reliable. Huge shout out to Tino and Charlene who made our restaurant over the top with these new knives. When guest say “wow idk if it’s the steak or the knife but it cuts like butter” only makes our guest experience better. You need these knives wether for a your home or your business. We love our purchase and look forward to many many more purchases! Amazing products!
21 November 2025
Unprompted review
Reply from Seido Knives
Thank you so much for the incredible review! 🌟
We’re thrilled to hear that your knives are not only performing beautifully in your restaurant, but also helping elevate your guests’ dining experience — that’s exactly what we love to hear! 🍽️✨
We’ll be sure to pass along your shoutout to Tino and Charlene — they’ll be absolutely delighted to know they made such a positive impact. 🙌
Whether it’s for professional use or at home, we’re honored to be a part of your culinary journey and can’t wait to help you build your collection even more in the future!
Thank you again for choosing Seido — we appreciate you!
– The Seido Knives Team ✨
Fantastic set of knives
Fantastic set of knives. Well balanced and comfortable in your hand. Very attractive in the knife block. Many compliments.
28 November 2025
Unprompted review
Reply from Seido Knives
Thank you for sharing your experience! We’re so glad to hear that the set feels balanced, comfortable, and looks great in your kitchen. It’s wonderful that it’s getting compliments too!
– The Seido Knives Team ✨
I have the Kiritsuke knife in sky blue…
I have the Kiritsuke knife in sky blue and it is so sharp! It's so light and the handle is very pretty too!
28 October 2025
Unprompted review
Reply from Seido Knives
Thank you so much for your kind words! We’re thrilled to hear that you’re loving your Sky Blue Kiritsuke knife. Its sharpness, lightness, and beautiful handle are definitely highlights, and it’s wonderful to know it’s hitting the mark for you.
– The Seido Knives Team ✨
Terrible Customer Service
Received a $350 set of knives for my birthday and decided they weren't for me. They were not sharp out of the box as expected and I was not 100% satisfied with the quality. I contacted them within 10 days of exceeding the 30 day return window (only exceeded due to receiving them as a gift) and they refused to allow me to return them despite being unused and still in their original packaging and being a gift. I asked for a supervisor to review my request and again was denied. They kept sending me advice on how to sharpen them. If you spend that much on a new set of knives, I don't expect to spend hours sharpening them when I receive them. Not to mention I noticed bad reviews about the knives rusting and not lasting long. If you are purchasing for a gift, make sure not to plan too far in advance or you'll be stuck!
23 November 2025
Unprompted review
Reply from Seido Knives
Thank you for sharing your thoughts. We completely understand your concerns and appreciate the opportunity to clarify.
Seido knives are factory-sharpened to a safe and consistent edge to ensure they are durable and ready for use straight out of the box. While they are very sharp, all knives—regardless of brand—benefit from a quick personal sharpening to reach the exact level of sharpness that best suits the user’s preference and style of cooking. This is standard in the knife industry and is meant to protect the user during initial handling.
We absolutely understand wanting a perfect edge right away, and the great news is that once you sharpen to your liking, Seido knives will perform exceptionally well for years with proper care. Every blade—no matter how premium—performs best when occasionally honed to maintain its edge.
We hope this helps clarify the factory edge and why sharpening is recommended for optimal use.
– The Seido Knives Team ✨
DO NOT BUY FROM THEM
The lifetime warranty does not cover their cheap Chinese garbage knifes and they are beyond unhelpful
20 November 2025
Unprompted review
Reply from Seido Knives
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating this situation feels.
To clarify, our knives are covered under a Limited-Lifetime Warranty, which is publicly available on our website. This warranty protects against manufacturing defects, but like all high-performance knives, it does not cover:
• Wear and tear from regular use
• Accidental damage or breakage
• Issues caused by improper care, storage, or maintenance
Even the highest-quality knives—whether Japanese, German, or otherwise—require proper maintenance, sharpening, and handling to preserve their performance. Our warranty follows the same standard used across the knife industry.
We are always willing to help when there is a legitimate manufacturing concern, and we do our best to support every customer fairly.
– The Seido Knives Team ✨
Perfect blades for my cooking needs
Perfect blades: not too small, but not too big and heavy. They handle chopping and batoning well, while still capable of detailed work including food prep. I honestly don't think a better all-around set of knives could be made".
20 November 2025
Unprompted review
Reply from Seido Knives
Thank you for your wonderful feedback! We’re thrilled to hear that our knives provide the perfect balance for both heavy-duty chopping and precise prep work. It means a lot to know they’ve become your go-to all-around set!
– The Seido Knives Team ✨
It was simple to choose from
It was simple to choose from, I got my order within two days, and it did not disappoint at all. I had questions and they were answered very quickly. Love seido knives!
13 November 2025
Reply from Seido Knives
Thank you so much for sharing your experience! We’re glad to hear the ordering process was easy, your delivery arrived quickly, and our team was able to help with your questions. It’s wonderful to know you’re loving your Seido knives!
– The Seido Knives Team ✨
Seido Knives are not made in Japan as…
Seido Knives are not made in Japan as their website implies. They are scammers. Return policy very difficult. Need to go to the fine print on second link re: returns. There is a restocking fee and shipping fee for returns. Plus the exact outer box (not inner gift box) is required. If they find the smallest little ding in even the outee shipping box, forget it. They claim they’ll discard the knife. Which we all know, isn’t true. They’ll resell it or minimally piece it out. Forget calling the 800 number as you won’t get a call back after leaving a message. Karma to this scammy company. But good job to their marketing and fake good reviews.
20 October 2025
Unprompted review
Reply from Seido Knives
We want to clarify a few points regarding your concerns. Our return policy, including restocking fees and packaging requirements, is publicly posted on our website so all customers are aware prior to purchase: https://seidoknives.com/policies/refund-policy
Regarding product origin, while Seido Knives is a Canadian-owned company, some knives are manufactured outside of Japan, which is transparently indicated on the packaging. Please rest assured that the same high-quality materials and craftsmanship standards are used for all of our knives, regardless of origin. We are committed to quality craftsmanship and do not engage in any deceptive practices. Any returned knives are carefully inspected, and our team ensures they are either restocked according to policy or handled responsibly.
We take pride in our products and customer service, and we welcome all customers to reach out directly with any concerns.
– The Seido Knives Team ✨
This is the absolute best knife i have…
This is the absolute best knife i have ever owned! I get compliments from other chefs everytime I pull it out! It cuts like absolute butter and awes people when the feel the sharpness!! 10/10!
6 November 2025
Unprompted review
Reply from Seido Knives
We’re thrilled to hear how much you love your knife! 😄 There’s nothing better than a tool that performs beautifully and wows everyone around you. Thank you for sharing your experience!
– The Seido Knives Team ✨
Seido Knives …
I’m way too impressed about my new Seido knives. I enjoy slicing meat and tomatoes like a pro. I highly recommend this brand if you are looking for a professional work.
3 November 2025
Unprompted review
Reply from Seido Knives
We’re so glad to hear you’re enjoying your new Seido knives! 🍅🥩 Slicing like a pro is exactly the experience we aim to deliver. Thank you for the recommendation!
– The Seido Knives Team ✨
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