Knowing I dealt with a British manufacturer with a sound record. Liked the contemporary design of dial and steel mesh strap but would have been glad of tips on adjusting. Wide choice on user friendly... See more
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Company details
- #114 of 132 best companies in Watch shop
About Sekonda
Written by the company
Established in 1966, Sekonda is a British designed brand, well known for its quality watches at unbeatable prices. We feature an extensive range of men’s and women’s timepieces both online and in the highstreets.
Great quality at a great price:
Sekonda prides itself on selling great quality watches at great prices. With so many different designs and features, all at a range of affordable prices, there is a watch for anyone and everyone.
Delivery:
We offer delivery to anywhere in mainland UK including the Channel Islands, Isle of Man and Isle of Wight.
Standard delivery is free and will take 3-5 working days to arrive. Next day delivery is £5.99. Order by 2pm Monday-Friday to receive your order the next working day.
Not received your order? Please head to our contact us page here: https://www.sekonda.com/contact-us
Strap adjustment:
Need help adjusting your bracelet? We offer a free of charge service to remove or add bracelet links. Or to save you time, in some cases we can simply send out additional links so you can adjust your watch at home.
To get help with strap adjustment, please visit: https://www.sekonda.com/contact-us
2 year guarantee:
Your Sekonda watch is guaranteed against defects in materials and workmanship for a period of 2 years from the date of purchase. What is not covered by the guarantee is batteries, straps and bracelets, damage caused by accident, misuse or lack of care, and water penetration exceeding the watches’ water resistancy threshold, if applicable.
British designs:
All our watches are designed in our head offices in the UK. By buying with us, you know you are always getting a classic, British design.
Reviews:
Real reviews from real customers. Addressing both the good and the bad, we want our customers to help one another and gain a real insight of our brand. We want you to find the right watch for you and help others do the same!
Contact info
Alexander House, Chartwell Drive, LE18 2EZ, Leicester, United Kingdom
- 0116 288 2500
- customerservice@timeproducts.co.uk
- sekonda.com
Asks customers to review
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Replied to 79% of negative reviews
Typically replies within 1 week
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It's cheap for a reason
It's cheap for a reason, what could of been a fantastic watch is let down by its main feature "GPS"
Plan on waiting anything from 5 to 15 (not joking)minutes for this watch to aquire a satellite, this is really rubbish and happens in all locations so not clear sky issues.
There's only so many warm up stretches you can do before you get a signal
Disappointing even at the low price
Oh and the App is barely adequate
I have had a sekonda smartwatch for 2 years, mo problem till it suddenly just stopped working. The battery wont charge. Can i get it fixed somwhere. I am in Durban south Africa. Thank you
I have had a sekonda
Very happy with my purchase
Very happy with my purchase. It came packaged great and even fit through the letterbox which is a plus.
I have used Sekonda before and they…
I have used Sekonda before and they very realistic with their price and product
The watch is lovely to wear .
The watch is lovely to wear and very comfortable and it was good value. The delivery was quicker than I thought it would be too.
Professional quality
Quick, efficient, we’ll packaged, professional. Good web site, great product.
I would like people to give a bad rating
I I'm having bad experience with customer serviceCustomer service as they are as they are not responding to my query
Poor quality products and customer service
I bought a the smart flex watch 3months ago and it is terrible quality. The button on the side no longer works, the screen has gone all glitchy and sometimes the screen completely stops working not responding to any touch. I have contacted customer support and they have informed me that I must pay to return my watch all the way from australia. I am well within my warranty period and yet they are asking me to spend more money towards a faulty watch they sold me. I have lost all trust in Sekonda and their customer service, I would strongly reccommend not purchasing as the quality is not good and they are not helpful.
A good value smart watch
great no problems
Very happy with new watch .
Very happy with new watch .. looks great .. performs well and a good price too. Fast postage and safe delivery. Cannot ask for more.
Nice design, seems reliable better than a fitbit.
Seems reliable but think sometimes undercounts steps. Nice design with change of face. Would like to extend period it is lit up when the button is pressed.
Also sllep times sometimes inaccurate.
Generally pleased with product prefer it to Fitbits.
Great shopping
Easy choice, well-functioning website, quick purchase and great delivery 👍🏻
Watch was exactly as described
Watch was exactly as described. Looks much higher quality than it's low price tag.
Watch as described on website site.
Watch as described on website site.
Good price.
Delivery quick.
Watch keeps good time
A great company to order from
Easy to order, everything in stock and delivered very quickly.
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