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Select & Protect Reviews 3,011

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TrustScore 4.5 out of 5

4.5

Travel Insurance Company
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Review summary

Created with AI, based on recent reviews

Evaluating 427 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent prices, often noting that the cost was significantly lower than competitors while still providing comprehensive coverage. People found the website easy to use and navigate, making the process of obtaining quotes and purchasing policies straightforward and efficient. The overall service was frequently described as very good, with many appreciating the quick delivery of digital policy documents. However, some customers experienced issues with the online portal, specifically difficulties with logging in, registering accounts, or accessing their policy documents. A few people also mentioned unexpected price increases between quoting and purchasing.

What people talk about most

Price

Reviewers highlight positive aspects of price. Many customers found the pricing competitive and reasonable,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of navigating the website... See more

Website

Clients share positive opinions on the website, with many praising its ease of use and navigation for... See more

Service

People report positive experiences with service. Many customers praise the efficiency and ease of use, with... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers found the policies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There was a glitch in emailing me my travel insurance documents. When I rang to follow this up, the young man I spoke to was extremely helpful polite and apologetic for the problem. I wish I had his n... See more

Rated 5 out of 5 stars

Easy to use website to obtain quote for insurance. Easy to pay and all info and policy emailed immediately. Secure access to policy. Password and security code to access online portal. Not yet travel... See more

Rated 5 out of 5 stars

The process was simple to sign up for the full year Whole World Travel insurance. But the proof of the pudding is how they will treat me if there is a claim- hopefully I never have to claim anything... See more

Rated 5 out of 5 stars

Will definitely be going back to select and protect when I travel again. They were efficient when I wanted to change from the initial policy taken through a comparison site to allow me to lower the e... See more

Company details

  1. #54 of 66 best companies in Travel Insurance Company

Written by the company

Select & Protect has historically provided insurance exclusively through intermediaries. In fact, we've been providing high-quality insurance products for over 30 years and now sell directly to customers. Providing both Travel & Home Insurance. When you take out a Select & Protect travel insurance policy, you can count on us to provide you with the best travel cover options. You can really tailor your cover to suit your needs, only paying for what you really need. We provide flexibility & confidence for when & where you decide to travel.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

After a few policies I needed to make a claim and they paid out

I had a few policies with them for annual travel insurance becuase their pricing was competitive and the cover looked good. (I used price comparison sites for it.) After never needing to make a claim, I had to make a claim because we had to cancel a holiday. It seemed to go to Axa, who were pleasant and helpful on the phone. I took a good length of time to pull together all the documentation and they paid the claim without any quibbles. Based on this, I’d recommend them.

8 May 2026
Unprompted review
Rated 3 out of 5 stars

Had trouble registering

Had trouble registering, but got there in the end, obviously first time with this company, but hopefully there won't be any problems, if something happens, but only time will tell, can't say much else 🤔

3 May 2026

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