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Select Auto Protect Reviews 407

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TrustScore 4 out of 5

3.8

Auto market
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Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers had a great experience with this company. Customers are really happy with the staff, finding them helpful, professional, and knowledgeable. Many people appreciate the fair pricing and the excellent customer service they received, often highlighting that the process was smooth with no hidden costs. However, some customers also noted issues with the service and warranty claims. A few people experienced denials of coverage, with some mentioning difficulties in communication and slow authorization processes, leading to extended wait times for repairs.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism and helpfulness. Customers... See more

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the quick... See more

Warranty

Users describe ambiguous interactions with warranty. Many customers express significant dissatisfaction,... See more

Price

Reviewers mention positive feedback about price. Many customers found the pricing to be fair, reasonable, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted helpful and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I signed up with Select Auto Protect, because my dealer was really screwing around. Well, the Sales Manager at the dealer just called and gave me the same price as SAP so decided to go with them. I ex... See more

Rated 4 out of 5 stars

Very fair price and did not balk at the discount advertisement I found online. Took repeated emails to connect as I was trying to avoid 'sales calls'. Was not made aware of the 1,000 mile or 30-day... See more

Rated 5 out of 5 stars

Mr. Russo was very professional and answered all my questions quickly. He really made the process easy. The real test is going to come when I actually have a claim- until then all I have to go by is... See more

Rated 5 out of 5 stars

Previously purchased an Extended Warranty for my vehicle through Select Auto Protect and decided to try them again for a Warranty on my wife’s vehicle. I dealt with Eric Russo and he could not have b... See more

Company details

  1. Auto market
  2. Car and Motor Insurance Agency
  3. Vehicle Parts Market
  4. Insurance agency

Written by the company

Select Auto Protect specializes in providing car warranties to protect our customers against the high costs of unexpected repairs. We offer a variety of coverage options to suit the needs of different car owners, including comprehensive coverage and limited coverage plans. Our team of experienced professionals is dedicated to providing excellent customer service and helping our customers find the right car warranty for their needs. In addition to our competitive pricing and flexible coverage options, we also offer additional benefits to our customers, such as 24/7 roadside assistance and rental car reimbursement. We are committed to helping our customers keep their vehicles on the road and minimizing the stress and costs associated with unexpected repairs. Whether you're a new car owner or have been driving for years, we have a car warranty option that can provide the protection you need. Contact us today to learn more and get a quote for your car warranty.

Contact info

3.8

Great

TrustScore 4 out of 5

407 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Worst SCAM I've ever fell victim to

Worst SCAM I've ever fell victim to. Purchased after being promised they cover practically everything. When I had issues, they made excuses not to pay out. Want to cancel, no responses. Taking your money and waiting and waiting till it depletes where they don't have to pay or pay minimum back without them approving anything! BUYER BEWARE!!! DO NOT PURCHASE THEM! I would've purchased Endurance but they didn't cover the vehicle. Should've just not covered it. $2500 later, I'm being ignored when I want to cancel.

28 August 2024
Unprompted review
Rated 5 out of 5 stars

quality supervisor…

john ,one of the mgrs was very courteous and gave me great service. if i get another used car will consider select because of him.

22 July 2024
Rated 1 out of 5 stars

$1000 guaranteed refund never received

Refund check never received for policy #8590803 platinum coverage insurance. The operators put me on hold. Agent John Davis and Michelle Smith could not find the check info. I cancelled 6/25/24 halfway through the policy and was supposed to get $1000 refund back. I had to be over relaxed with a lot of money at stake. Geico has refunded my account on time and is very reliable but not Select Auto Protect. I think this company has misplaced my refund money and now that it is not in my account, I wonder if one of the agents has put my refund amount $1000 into their account.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Select Auto Protect The Best Choice

We went with Select Auto Protect, They have the best prices and coverage limits. The customer service is outstanding. They made us feel like we were valued and family not just a contract number. Thank you, Roger and Michael.

11 July 2024
Rated 5 out of 5 stars

Satisfaction

Couple of paying Options to meet customers needs, very courteous in the application process.

11 June 2024
Rated 1 out of 5 stars

paid $2500 for a platinum…

paid $2500 for a platinum coverage...water pump went out...took it to the shop and they repaired but Select Auto Warrantee refused to pay a single penny of the $1200 repair. They also refused to cover a previous exhaust system repair, though the salesman sold it as a platinum bumper to bumper policy...don't believe it! This company ruined me on non-dealer warrantees...never again.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Easy to sign up

Easy - the person that helped me was friendly and helpful . I changed my mind and went with a longer warranty and he was happy to help. Wish I knew his name!

4 June 2024

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