Select  Reviews 7,781

Had a wonderful experience in select, Crescent in Limerick. The store worker Josh was very helpful and really knew his stuff. Wonderful customer service and was able to answer any questions.

l think the services was great. The quality ipads that we appracite we buyed from you

Overall the experience was good,very easy to purchase

Website was really easy to navigate

Perfect experience!
Great service, fast delivery, and excellent quality product. Highly recommend!

I visited this store in Dundrum a week ago and a really lovely girl Alexandra was looking after me and truly helped me In recommending what phone to purchase that will satisfy my needs. I am really happy with my purchase and experience.

The staff are so friendly, knowledgeable and polite.
We spoke with Delroy today who is a credit to you, he advised and showed us what we were enquiring about in this case Apple iPods and recommended which ones to have even showing us how they worked from his own phone.
Today’s experience was second to none.
This is the third time we have purchased from select, the guys cannot be beaten in any aspect of customer services.
Thank you for your help today Delroy.

,

I am writing to formally raise a complaint regarding my recent experience at your Canterbury branch following a scheduled repair arranged through Likewise.

Upon attending my appointment, the first member of staff who assessed my phone informed me that the issue was a bent charging port cable and quoted a repair cost of £120. I explained that my repair had been booked via Likewise, at which point I was told that your store does not work with such arrangements. After I produced the confirmation email, the device was then booked in and recorded as having a charging port cable fault.

However, I received a call approximately 15 minutes later informing me that the issue had actually been resolved through a simple clean of the charging port. I was then told that this would not be covered under the Likewise policy and that I would need to pay £80 for the repair.

This situation is extremely concerning for several reasons:

- I was initially misdiagnosed with a £120 fault (bent charging port cable), which was later contradicted within minutes.
- The final “repair” was a basic clean, yet I was still quoted £80, which seems wholly disproportionate.
- I was effectively being asked to pay £80 on top of the £75 excess through Likewise for what turned out to be a minor issue.
- There appeared to be confusion or inconsistency regarding whether your branch accepts Likewise repairs.

Only after I raised a complaint at the time was the £80 fee waived, which I appreciate. However, this does not address the wider issue of inaccurate diagnosis, inconsistent information, and the initial attempt to charge for what was ultimately a simple fix.

I would like a formal explanation as to:

1. Why the device was initially misdiagnosed.
2. Why a basic cleaning was priced at £80 and not covered.
3. Why there was confusion regarding Likewise repair agreements.

I believe this experience falls well below expected standards of service and raises concerns about transparency and fairness in your repair process.

I look forward to your response.

Eabha and all the team at liffey valley were patient informative and extremely helpful
Outstanding service

keira helped me with my ipad today she was very helpful and made the experience so easy and cheerful

Great Service by the team

Fabulous service from Olivia at your Lincoln branch. I wanted a new iPad but wasn’t sure which one was the best for me. She patiently explained all the features of them and helped me make my decision. She went out of her way to ensure I knew how to set it up and was friendly and helpful throughout. Highly recommended!

No order confirmation. Called in they said I wouldn’t receive it for weeks.

Fantastic service & customer service. Easy to approach, very easy to explain too and no jargon used in the conversation.

Fully recommend a visit if you're in need.

Lifesaver today for my wife after dropping her iPhone.

Thank you, and hopefully next time it's to purchase, not to fix things.

Easy, fixed AirPods, friendly, chatty helped us completely!

The staff were very patient and were able to answer all our questions especially Nick who was very patient with 2 eighty year old customers. Thank you.

Next day delivery when it wasn't stated as being. Very smooth process. Website didn't work first time for address finding but perhaps it was a glitch or a DevOps code push at the same time.

Overall great

Dealt with a guy named Clinton in Dundrum. Really helpful and super efficient.

Massive shoutout to Lewis and James at the Apple Store (Select) in Derby—someone give these two a pay rise!
After a pretty poor experience elsewhere (O2) they completely restored my faith in customer service. Both were incredibly knowledgeable, patient, and genuinely helpful. They took their time, explained everything clearly, and made sure every single issue was sorted before we left.
Despite the store being busy, we never felt rushed or like we were just another customer to get through. They were friendly, professional, and actually seemed to care about getting things right.
Honestly, if every store had a Lewis and James, life would be a lot easier. Outstanding service 👏