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SelectQuote Reviews 

12,408
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,369 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being exceptionally knowledgeable, polite, and helpful during every single step of the policy selection journey. People often mention that friendly representatives provide clear updates, answer all questions thoroughly, and ensure the overall service remains smooth without any pressure. Clients appreciate finding the right coverage easily while enjoying a well-organized and professional customer service experience. However, some customers also noted that response times involved delays and lengthy application processes when dealing with specific requests. A few reviewers additionally reported that getting medical records processed properly or receiving replies to important emails took much longer than anticipated.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting prompt responses and... See more

Staff

Consumers find staff to be positive, highlighting that agents are very knowledgeable, professional, and... See more

Service

Reviewers highlight positive aspects of service, noting that everything goes smoothly from beginning to end... See more

User experience

Users describe positive interactions with user experience, noting that everything goes smoothly and... See more

Response time

Clients share ambiguous opinions on response time, with some praising prompt contact and timely follow-ups.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent time and effort from beginning to end in setting up my life insurance policy! They searched for the best policy that would fit my needs. Gave needed details so I understood before choosing.... See more

Company replied

Rated 5 out of 5 stars

I called about Life Insurance, I thought it was going to be a super tedious process and the person was going to be salesy. Much to my appreciation the process was short and the person pretty much let... See more

Company replied

Rated 5 out of 5 stars

I tried other carriers and I also used to sell life insurance, so I was shocked at the deal I got with Select Quote. They got me a policy with Pacific Life and the final premium was less than what the... See more

Company replied

Rated 5 out of 5 stars

The Agent was very prompt, professional, personable, and knowledgeable. He understood what I needed and was able to get the policy I wanted. After thorough interviewing, he provided me a proposal that... See more

Company replied

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12k reviews

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4.5

All reviews

(12,408)

1,381 reviews in the last 12 months

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