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SelectQuote Reviews 16,933

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional yet personable approach, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting that representatives are patient, understanding, and go above and beyond to assist them. The overall service and user experience are frequently described as outstanding, with many appreciating the ease and efficiency of the process. However, some customers experienced issues with communication, reporting dropped calls, being unable to hear representatives, or having to go through multiple transfers. A few people also mentioned receiving an excessive number of calls or feeling pressured by certain agents.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff's kindness, patience,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising representatives for being knowledgeable,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

User experience

Reviewers mention positive feedback about the user experience, highlighting ease of navigation and clear... See more

Customer communications

People report ambiguous experiences with contact. While some customers express satisfaction with calls,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All of my questions were answered thoroughly, politely, and professionally. I didn't feel rushed or dismissed at any point. I believe I have made wise decisions due to their guidance.

Company replied

Rated 5 out of 5 stars

Michaela V. was a great help to me in finding a plan I didn't even know I was qualified for, so thank you to her! She was patient,kind and understanding of my needs and went above and beyond to help m... See more

Company replied

Rated 5 out of 5 stars

I’m not good at using computers. So I usually have to call for assistance. So many scammers out there anymore that I’m scared to trust people anymore. I’m thankful for the help I was given. I miss out... See more

Company replied

Rated 5 out of 5 stars

Everyone has been so nice!! My state messed up by being behind on getting information entered. This place has been working with me through the problems my state caused. Very helpful!!

Company replied


Company details

  1. Health insurance agency
  2. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
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1-star

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Rated 5 out of 5 stars

But people were wonderful to work with…

But people were wonderful to work with I was real easy understood everything

16 April 2026
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Reply from SelectQuote

We're happy to hear that our team members were wonderful to work with and that everything was easily understood. Thank you for your positive feedback!

Rated 5 out of 5 stars

ROBIN WAS VERY PROFESSIONAL

ROBIN WAS VERY PROFESSIONAL
.EASY TO TALK TOO.SHE KNOWS THE RULES I WAS VERY COMFORTABLE

15 April 2026
Unprompted review
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Reply from SelectQuote

We're happy to hear that you felt at ease and found her knowledgeable and approachable. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Mr Johnson

Mr. Robert Johnson was very good and handling the business and I appreciate that

15 April 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're happy to hear that the business was handled well. We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Easy to work with.

They helped me change companies very easily.

14 April 2026
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Reply from SelectQuote

We're happy to hear that the transition between companies was made easier with our help. Thank you for your positive feedback!

Rated 5 out of 5 stars

The best person I’ve ever talked to…

The best person I’ve ever talked to about my insurance policy. So much help amazing knowledge. Won’t talk to anyone else ever again. Love the service she provides

6 April 2026
Unprompted review
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Reply from SelectQuote

We're happy to hear that you had such a positive experience! It's wonderful to know that the information shared was so helpful. We appreciate your kind words and are grateful for your continued trust.

Rated 5 out of 5 stars

Excellent benefits and friendly…

Excellent benefits and friendly representatives

15 April 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're happy to hear that you had a positive experience with our benefits and representatives. Thank you for your feedback.

Rated 5 out of 5 stars

They give me the information needed to…

They give me the information needed to get the right dentist in code.. I appreciate the service.

13 April 2026
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Reply from SelectQuote

We're happy to hear that we could provide the information needed to find the right dentist. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

The staff was very helpful and friendly

Mr Mc Claskey was very helpful and kind he explained everything so I could understand what my new inc offers and which one is best for my medical needs. I would recommend Mr Mc Claskey to anyone that needs help with any medical inc questions he's got the answers thank you kindly for all your help

13 April 2026
Unprompted review
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Reply from SelectQuote

We're happy to hear that our explanation of your options was helpful and clear. We appreciate you recommending our services for medical insurance questions. Thank you for your kind words and positive feedback!

Rated 5 out of 5 stars

Mrs Rivera was very kind and helpful!

Mrs Rivera was very kind and helpful!
Thank you!

13 April 2026
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Reply from SelectQuote

We are so happy to hear that you found our team member kind and helpful! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

Michaela V

Michaela V. was a great help to me in finding a plan I didn't even know I was qualified for, so thank you to her! She was patient,kind and understanding of my needs and went above and beyond to help me twice in my opinion! She was knowledgable, helpful and thorough and made sure I understood every part of the process. She was also a ray of sunshine to me. I hope the company sees this hear and awards her merits. Thank you Select Quote, you got much needed benefits to a disabled person who needed it!!

23 March 2026
Unprompted review
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Reply from SelectQuote

We're happy to hear that you had such a positive experience. It's wonderful that our team member was so helpful, patient, and understanding of your needs. We appreciate you sharing your feedback and are so glad we could provide much-needed benefits.

Rated 1 out of 5 stars

Illegal Spam Calls

Select Quote utilizes call centers out of India to violate the no call list and avoid prosecution. They call me 8 to 12 times per day and I’m not even eligible for Medicare. I am pursuing legal remedies.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Stalwart Senior

Very courteous and knowledgeable. No worries about security with my information.

13 March 2026
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Reply from SelectQuote

We appreciate you taking the time to share your feedback. We are happy to hear that you found us courteous, knowledgeable, and secure.

Rated 5 out of 5 stars

Good Experience

Overall, the ease of the process made it a good experience.

5 March 2026
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Reply from SelectQuote

We're glad the process was easy for you, making it a good experience. Thank you for sharing your positive feedback with us!

Rated 5 out of 5 stars

Every step was clearly explained

Every step was clearly explained. The change saved me a lot of money each month. Very informative of my options. Thanks a bunch.

13 March 2026
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Reply from SelectQuote

We're happy that our clear explanations helped you save money each month. We appreciate you noting how informative our options are, and we thank you.

Rated 5 out of 5 stars

The experienced help i recieved, Very kno

The experienced help i recieved. Very smart and knowledgeable about medicare. Explained every detail to me.

13 March 2026
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Reply from SelectQuote

We're happy to hear that you received experienced help and that every detail about Medicare was explained clearly. Thank you for your positive feedback!

Rated 4 out of 5 stars

I did not like being passed from representative to another one…

I did not like being passed from one representative to another. It was very disrespectful of my time and they the representative didn't even allow me to ask who they were transferring me too. The information wasn't helpful because I wasn't able to completely comprehend. The compny must take better care of new clients. Complieing such a large amount of information at one time isn't effective. Please take consideration of what your company is doing. I had other things pending, I ended the call out off anger and frustration, not asking if I had the time or understood what I heard.

12 March 2026
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Reply from SelectQuote

Thank you for your feedback; it can be a very long and detailed process.

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