Banner for SelectQuote

SelectQuote Reviews 

17,588
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,512 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, polite, and patient when taking ample time to thoroughly explain various healthcare plans. People often mention that the friendly customer service team makes the entire enrollment process completely smooth, straightforward, and remarkably easy to understand. Some reviewers were not happy with the unexpectedly lengthy phone calls and the persistent, unprompted attempts to push additional insurance products. Consumers also noted that waiting for important benefits details or trying to reach previous agents afterward could occasionally become rather frustrating and confusing.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their friendliness, patience, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting knowledgeable and... See more

Service

People report positive experiences with service, noting that representatives are helpful, knowledgeable, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful representatives made the... See more

Product

Customers had ambiguous experiences with product, reflecting mixed feelings about the plans. While reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a... See more

Company replied

Rated 5 out of 5 stars

Select agent Akash Patel was amazing and helped me get the best coverage for my husband and I. Over a 2 days period he made sure I was covered fully according to my personal needs. After speaking with... See more

Company replied

Rated 5 out of 5 stars

The gentleman whom helped me set up the quote was very good at what he said, the best Medicare options I had. He also detailed the cost that may occur with specialist Drs. The hearing and eye exams t... See more

Company replied

Rated 5 out of 5 stars

The representative was very knowledgeable and polite. Provided me with the best option that would benefit my needs. Explained in full each benefit such as vision, dental, hearing, etc. I definitely re... See more

Company replied


Company details

  1. Health insurance agency
  2. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(17,588)

2,478 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The representative was amazing

The representative was amazing. But, I have been bombarded with emails. As well calls made to me are also. More arrempts to push more services to me. I have enough to worry about as it is. I dont need burial insurance, more dental, vision etc.

12 August 2026
SelectQuote logo

Reply from SelectQuote

We greatly appreciate your feedback; thank you so much.

Rated 5 out of 5 stars

My experience with Christie Bennett was…

My experience with Christie Bennett was amazing. She assisted with all the information I needed to know.

She helped me find a plan that fit me perfectly.

Lastly, she offered to follow up to see how I am doing, with my new plan.

I want to thank Christie for her professionalism and excellent customer service.

20 August 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear about your amazing experience and that our team member was able to provide all the information you needed. It's wonderful that you found a plan that fit you perfectly and appreciated the offer of a follow-up. Thank you for recognizing the professionalism and excellent customer service!

Rated 5 out of 5 stars

They saved me money and was very…

They saved me money and was very informative and professional. Very helpful I definitely recommend.

18 August 2026
SelectQuote logo

Reply from SelectQuote

We're so glad we could help you save money and provide professional, informative assistance. We truly appreciate your recommendation!

Rated 5 out of 5 stars

But everything was explained to me in…

But everything was explained to me in regards to what to expect with my new insurance coverage and the benefits that it detailed for my services. My service reps were well educated understood my concerns and was very supportive. It was truly a pleasure to discuss my medical necessities for someone who truly understood exactly what I needed.

18 August 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our team provided such a supportive and clear explanation of your new insurance coverage and benefits. Thank you for acknowledging their understanding and dedication to your needs.

Rated 5 out of 5 stars

They made it very easy for me to…

They made it very easy for me to understand and get the best insurance for me.

18 August 2026
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that we made the process clear and helped you find the perfect insurance coverage. Thank you for your positive feedback!

Rated 4 out of 5 stars

Have been suffering from bad toothache…

Have been suffering from bad toothache for days and called to add dental coverage. Michael was very helpful in discussing options and availability. Turns out to be a plan I could not refuse. With the help from enrollment agent Darcy Warren. I was able complete enrollment without a hitch. Darcy was very thorough and helpful. Thanks Darcy - great work !

18 August 2026
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that our team was able to assist you effectively during a difficult time with your toothache. It is wonderful to know that our representatives provided excellent support and made the enrollment process smooth and easy for you. We appreciate you sharing your positive experience.

Rated 5 out of 5 stars

SelectQuote

My husband went through SelectQuote, and he said it was very easy. The people were super nice and very knowledgeable.

17 August 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear that your husband had such an easy experience with us. It's wonderful to know that our team was super nice and very knowledgeable. Thank you for sharing this positive feedback!

Rated 5 out of 5 stars

J.R. was amazing

J.R. was terrific to work with. He explained everything and was patient when i didnt get it. Ibwould recommend working with this comany and with J.R.

18 August 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our team member was terrific to work with and patiently explained everything. Thank you for recommending us!

Rated 5 out of 5 stars

You have experience and competent…

You have experience and competent staff, that is my first impression.

17 August 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our staff made such a positive first impression with their experience and competence. Thank you for your feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look