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SelectQuote Reviews 

17,968
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and agents are exceptionally knowledgeable, patient, and remarkably helpful when carefully explaining various complex insurance plans to clients. People truly appreciate the smooth process, professional communication, and clear guidance provided by representatives during their healthcare consultations. However, some customers also noted unexpected issues with specific product details, network limitations, and administrative follow-up. A small group of consumers experienced delayed policy activations, missing medical cards, or felt heavily pressured by unwanted extra service offers. Others experienced frustrating disconnections and prolonged waiting times when attempting to resolve these matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being extremely... See more

Customer service

Consumers find customer service to be positive, highlighting how helpful representatives patiently explained... See more

Service

Customers expressed immense satisfaction with the service, praising representatives for being kind,... See more

User experience

Clients share positive opinions on user experience, noting that representatives were helpful, friendly, and... See more

Product

Users describe ambiguous interactions with product, expressing appreciation for knowledgeable agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied

Rated 5 out of 5 stars

Dina was very in tune with the needs I have and worked to tailor a plan which would best meet those needs. She is always friendly and respectful as well as being extremely knowledgeable about all the... See more

Company replied

Rated 5 out of 5 stars

I didn't know anything when I first called and they helped with the full process and I ended up with a great Medicare advantage plan and a lot of benefits. They even sent me up with my prescriptions b... See more

Company replied


Company details

  1. Health insurance agency
  2. also in
  3. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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1-star

Asks customers to review

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4.7

All reviews

(17,968)

2,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

It was quick fantabulous and easy didn't have no problems yet

21 September 2026
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Reply from SelectQuote

We're so happy to hear that your experience was quick, easy, and without any problems! Thank you for sharing your fantastic feedback.

Rated 5 out of 5 stars

My experience with this company was…great.

My experience with this company was clear about every step in the process. I especially liked the verification of the agents work. I appreciated the explanations that were simple to understand. She listened to all questions that I had. She explained all my options well. It was the most professional encounter that I have ever had. She was courteous and respectful. Ashley Land was most memorable as I was unaware of all the benefits that I was not utilizing. She was a kind helpful person.

28 September 2026
Unprompted review
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Reply from SelectQuote

We are so pleased to hear about your exceptional experience with us! It is wonderful to know that our team provided clear explanations and ensured you understood every step of the process. We are especially glad that our agent was able to highlight benefits you were unaware of and that you found the encounter professional, courteous, and respectful. Your positive feedback is truly appreciated.

Rated 1 out of 5 stars

For some reason you tricked me

For some reason you tricked me. I didn't want your product. I thought I was calling Medicare. Not calling you. You wasted a lot of my time. I am not doing anything with you. Remove my information and remove me from your list.

You are a bunch of scammers

28 September 2026
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Reply from SelectQuote

Thank you for reaching out

Rated 5 out of 5 stars

You were very nice to talk to and…

You were very nice to talk to and honest and explain everything I needed to know you made me feel better that I was in good hands thank you so much

28 September 2026
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Reply from SelectQuote

We're so pleased to hear that you felt well-informed and confident in our hands. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

Very helpful

Very helpful. Answering my questions

28 September 2026
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Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

Deonte is amazing he really helped me…

Deonte is amazing he really helped me understand everything about my Medicare.

29 September 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that our team member was amazing and helped you understand everything about your Medicare. Thank you for your positive feedback!

Rated 5 out of 5 stars

She was amazing and kind and well…

She was amazing and kind and well spoken and very efficient and very professional and very kind and caring and very knowledgeable and very great to talk to and just awesome to deal with just very great

29 September 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear about your wonderful experience! It's fantastic to know that our team member was kind, efficient, professional, caring, and knowledgeable. We're especially glad they were great to talk to and awesome to deal with.

Rated 5 out of 5 stars

Thorough explanation

The agent explained everything carefully and answered all my questions and was not rushed in explaining which I appreciated. I felt as if they really cared about me finding the best Medicare policy

18 September 2026
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Reply from SelectQuote

We're so pleased to hear that our team carefully explained everything and took the time to answer all your questions. It's wonderful to know you felt genuinely cared for in finding the best Medicare policy.

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