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SelectQuote Reviews 

17,588
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,512 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, polite, and patient when taking ample time to thoroughly explain various healthcare plans. People often mention that the friendly customer service team makes the entire enrollment process completely smooth, straightforward, and remarkably easy to understand. Some reviewers were not happy with the unexpectedly lengthy phone calls and the persistent, unprompted attempts to push additional insurance products. Consumers also noted that waiting for important benefits details or trying to reach previous agents afterward could occasionally become rather frustrating and confusing.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their friendliness, patience, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting knowledgeable and... See more

Service

People report positive experiences with service, noting that representatives are helpful, knowledgeable, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful representatives made the... See more

Product

Customers had ambiguous experiences with product, reflecting mixed feelings about the plans. While reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a... See more

Company replied

Rated 5 out of 5 stars

Select agent Akash Patel was amazing and helped me get the best coverage for my husband and I. Over a 2 days period he made sure I was covered fully according to my personal needs. After speaking with... See more

Company replied

Rated 5 out of 5 stars

The gentleman whom helped me set up the quote was very good at what he said, the best Medicare options I had. He also detailed the cost that may occur with specialist Drs. The hearing and eye exams t... See more

Company replied

Rated 5 out of 5 stars

The representative was very knowledgeable and polite. Provided me with the best option that would benefit my needs. Explained in full each benefit such as vision, dental, hearing, etc. I definitely re... See more

Company replied


Company details

  1. Health insurance agency
  2. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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4.7

All reviews

(17,588)

2,478 reviews in the last 12 months

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Rated 5 out of 5 stars

Select agent Akash Patel was amazing…

Select agent Akash Patel was amazing and helped me get the best coverage for my husband and I. Over a 2 days period he made sure I was covered fully according to my personal needs. After speaking with him, he forward me to other agents that followed up with my needs.

20 August 2026
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Reply from SelectQuote

We're so happy to hear about your excellent experience and that we could help you find the best coverage. We appreciate your kind words and are glad our team provided such thorough support.

Rated 5 out of 5 stars

Very kind people are hard to find, but not at Select Quote

I had been trying to find a n insurance company that would meet my needs and had no luck
Select quote made it easy to make sure that everything I would need was in the plan I chose, after they explained what I was eligible for

5 August 2026
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Reply from SelectQuote

We're so glad we could help you find an insurance plan that perfectly fits your needs and that our team was able to clarify your eligibility. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Dave William was very knowledgeable and…

Dave William was very knowledgeable and patient spent as much time as I needed to understand the plans. He has been the best person I have talked with in the 9 years I have had medicare.

18 August 2026
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Reply from SelectQuote

We are so pleased to hear that our team member was knowledgeable and patient, taking the time to ensure you understood everything. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

I am new to this Medicare plan and I’m…

I am new to this Medicare plan and I’m not registered yet until September 1, 2026 . So I don’t know what to expect until I start using my new Medicare plan . I’m sure it will be as great as the Medicare plan that I have already . We will see .

19 August 2026
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Reply from SelectQuote

We appreciate you sharing your initial thoughts! We understand you're awaiting your new Medicare plan's start date. We're confident you'll find our services meet your expectations. Thank you for your positive outlook!

Rated 5 out of 5 stars

They were told I am pressed for time…

They were told I am pressed for time and they hurried the process along and I was happy about that!

12 August 2026
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Reply from SelectQuote

We're so glad we could accommodate your time constraints and provide a smooth experience. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

For now everything was smooth…

For now everything was smooth repetitive was professional in his Steve explained smooth hope everything goes smoothly

12 August 2026
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Reply from SelectQuote

We're so pleased to hear that everything was smooth and professional. We hope the rest of your experience continues to go smoothly as well! Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

The person I was dealing with was…charlotte

The person I was dealing with was courteous, kind,professional and took my health issues with concern.

12 August 2026
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Reply from SelectQuote

We're so pleased to hear our team member was courteous, kind, and professional. It's wonderful that they addressed your health issues with concern.

Rated 5 out of 5 stars

It was very easy to enroll

It was very easy to enroll. Only thing was the agent spoke very fast. I had to have them repeat a few things.

19 August 2026
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Reply from SelectQuote

We're happy to hear your enrollment was easy! We appreciate your feedback regarding our agent's pace and will address this internally.

Rated 5 out of 5 stars

They explained everything and it was so easy

They took the time to explain everything and they are so professional

12 August 2026
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Reply from SelectQuote

We are so pleased to hear that our team took the time to explain everything and that you found them to be professional. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

great!

Great very nice too

19 August 2026
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Reply from SelectQuote

We greatly appreciate your feedback; thank you!

Rated 5 out of 5 stars

SQ verification of my RXs

SQ made my RX’s quickly, accurately, and made the process smoothly. The NP at my physician’s office called to verify all my medications with dosages and frequency. It was a very good experience to review them. Thanks so much!

12 August 2026
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Reply from SelectQuote

We are so pleased to hear that your prescriptions were handled quickly and accurately, and that the process was smooth. We appreciate you sharing your very positive experience!

Rated 5 out of 5 stars

My agent was very professional and helpful!

Ursula was very professional and helpful she went above and beyond what I was expecting thanks.

19 August 2026
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Reply from SelectQuote

We're so glad to hear that our team member was professional and helpful, exceeding your expectations. Thank you for your wonderful feedback!

Rated 4 out of 5 stars

Thanks for Helping Me

Very nice agents and good customer service

12 August 2026
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Reply from SelectQuote

We truly appreciate you taking the time to share your positive feedback about our agents and customer service. Thank you!

Rated 5 out of 5 stars

The workers across every department…

The workers across every department were helpful, knowledgeable,and extremely pleasant.

12 August 2026
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Reply from SelectQuote

We are so pleased to hear that our team members across all departments were helpful, knowledgeable, and pleasant. Thank you for your wonderful feedback!

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