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SelectQuote Reviews 16,933

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional yet personable approach, making interactions pleasant and informative. Many people highlight the exceptional customer service, noting that representatives are patient, understanding, and go above and beyond to assist them. The overall service and user experience are frequently described as outstanding, with many appreciating the ease and efficiency of the process. However, some customers experienced issues with communication, reporting dropped calls, being unable to hear representatives, or having to go through multiple transfers. A few people also mentioned receiving an excessive number of calls or feeling pressured by certain agents.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff's kindness, patience,... See more

Customer service

Reviewers highlight positive aspects of customer service, praising representatives for being knowledgeable,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

User experience

Reviewers mention positive feedback about the user experience, highlighting ease of navigation and clear... See more

Customer communications

People report ambiguous experiences with contact. While some customers express satisfaction with calls,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All of my questions were answered thoroughly, politely, and professionally. I didn't feel rushed or dismissed at any point. I believe I have made wise decisions due to their guidance.

Company replied

Rated 5 out of 5 stars

Michaela V. was a great help to me in finding a plan I didn't even know I was qualified for, so thank you to her! She was patient,kind and understanding of my needs and went above and beyond to help m... See more

Company replied

Rated 5 out of 5 stars

I’m not good at using computers. So I usually have to call for assistance. So many scammers out there anymore that I’m scared to trust people anymore. I’m thankful for the help I was given. I miss out... See more

Company replied

Rated 5 out of 5 stars

Everyone has been so nice!! My state messed up by being behind on getting information entered. This place has been working with me through the problems my state caused. Very helpful!!

Company replied


Company details

  1. Health insurance agency
  2. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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Rated 5 out of 5 stars

I loved my agent Bree Morris

I loved my agent Bree Morris. She was so knowledgeable.and so very helpful. She turned this scary decision into a very easy one. She found out what I needed and she set me up with a plan that matched my needs perfectly. I just can not stress how much Bree helped along with.Evan who closed the deal on my new insurance. The process was streamlined and made easy by both of these people.

17 April 2026
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Reply from SelectQuote

We're happy to hear that the process was streamlined and easy. It's great to know that our team helped make your decision less scary and matched you with the perfect plan. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great help with a challenging problem

Well informed staff helped me solve a perplexing and expensive challenge I've been having with my present insurer. I am so grateful for the experienced personnel who were courteous and professional in getting me the information I needed. I'm very grateful.

17 April 2026
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Reply from SelectQuote

We're happy to hear that our knowledgeable staff could resolve the complex issue you experienced with your insurer. We appreciate you acknowledging our team's professionalism and courtesy. Thank you for your positive feedback; we value your gratitude.

Rated 5 out of 5 stars

I love all the help they have helped me…

I love all the help they have helped me with over the last 2 yrs that I really needed it most. I cannot thank them enough for the stress relief that I'm feeling right now. Sheila Williams along with a few others has really made me smile and help lift my spirit just like I KNOW they do to everyone else. I always tell people about you guys and I will continue 😊

17 April 2026
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Reply from SelectQuote

We're happy to hear that we could provide the support you needed over the last two years. It means a lot to us knowing we helped relieve your stress and lift your spirits. Thank you for sharing your positive experience and for recommending us to others!

Rated 5 out of 5 stars

The way the lady explained everything…

The way the lady explained everything to me she was very nice and gave me explanation for everything we talked about

17 April 2026
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Reply from SelectQuote

We're happy to hear that the explanation provided was helpful and thorough. We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Very understandable

The representative was very helpful

16 April 2026
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Reply from SelectQuote

We're glad to hear that our representative was very helpful to you. Thank you for your positive feedback and time.

Rated 4 out of 5 stars

The person has been very informative…

The person has been very informative and understanding and I thank him for being patient

16 April 2026
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Reply from SelectQuote

We appreciate you taking the time to share your feedback. We're happy to hear that the person was informative, understanding, and patient in assisting you.

Rated 5 out of 5 stars

They where doing everything well very…

They were doing everything well very professional and determined to make me feel comfortable about making the right choice when it came to my plan. Allena Thank you so much…..🙏🏽🤞🏽👌🏾👍

16 April 2026
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Reply from SelectQuote

We're happy to hear that you felt comfortable and well-supported during the process. It's wonderful to know our team's professionalism helped you feel confident in your plan selection. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent worker

Mia was excellent. She was so patient and explained everything to me .

17 April 2026
Unprompted review
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Reply from SelectQuote

We're happy to hear that you had such a positive experience. It's great to know that our team member was patient and helpful to you.

Rated 5 out of 5 stars

Great friendly and knowledgeable…

Great friendly and knowledgeable representatives and sales agent. Found an awesome Medicare advantage plan with amazing benefits that far exceed what I currently have. The phone call took almost 80 minutes but they answered all my questions and the end result is far worth the phone time. 5/5 strongly recommend.

16 April 2026
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Reply from SelectQuote

We're happy to hear that you found our representatives helpful and informative. We're glad you discovered a Medicare plan that suits your needs and appreciate you sharing your positive experience. Thank you for the recommendation!

Rated 5 out of 5 stars

The fact they found the policy that fit…

The fact they found the policy that fit my needs. Taking care of my meds also.

16 April 2026
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Reply from SelectQuote

We're happy to hear that we could find a policy that fit your needs and take care of your medications. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

I enjoyed having Andrew's help…

I enjoyed having Andrew's help navigating my questions and doctors list as I had recently been told I couldn't see some providers with my plan. He was extremely patient as I have an excessive situation since Covid.

26 March 2026
Unprompted review
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Reply from SelectQuote

We're happy to hear that our assistance was helpful while navigating your provider options. We appreciate your feedback and are glad we could offer support during this time.

Rated 5 out of 5 stars

The Agent was most helpful &…

The Agent was most helpful & understanding of my situation...kindness goes a long way with me .

16 April 2026
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Reply from SelectQuote

We're happy to hear that the agent was helpful and understanding of your situation. We appreciate your kind words, and we value your feedback.

Rated 5 out of 5 stars

&$@/

The person who worked with Personal knowledgeable in an easy to relate to

16 April 2026
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Reply from SelectQuote

Thank you for your positive feedback.

Rated 5 out of 5 stars

Great service

The associates I spoke with were very informative, patient, courteous and just plain nice to talk to humans instead of robots

16 April 2026
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Reply from SelectQuote

We're happy to hear that our associates were informative, patient, and courteous. It's great to know you enjoyed speaking with our team! Thank you for your positive feedback.

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