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SelectQuote Reviews 

17,967
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and agents are exceptionally knowledgeable, patient, and remarkably helpful when carefully explaining various complex insurance plans to clients. People truly appreciate the smooth process, professional communication, and clear guidance provided by representatives during their healthcare consultations. However, some customers also noted unexpected issues with specific product details, network limitations, and administrative follow-up. A small group of consumers experienced delayed policy activations, missing medical cards, or felt heavily pressured by unwanted extra service offers. Others experienced frustrating disconnections and prolonged waiting times when attempting to resolve these matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being extremely... See more

Customer service

Consumers find customer service to be positive, highlighting how helpful representatives patiently explained... See more

Service

Customers expressed immense satisfaction with the service, praising representatives for being kind,... See more

User experience

Clients share positive opinions on user experience, noting that representatives were helpful, friendly, and... See more

Product

Users describe ambiguous interactions with product, expressing appreciation for knowledgeable agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied

Rated 5 out of 5 stars

Dina was very in tune with the needs I have and worked to tailor a plan which would best meet those needs. She is always friendly and respectful as well as being extremely knowledgeable about all the... See more

Company replied

Rated 5 out of 5 stars

I didn't know anything when I first called and they helped with the full process and I ended up with a great Medicare advantage plan and a lot of benefits. They even sent me up with my prescriptions b... See more

Company replied


Company details

  1. Health insurance agency
  2. also in
  3. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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4.7

All reviews

(17,967)

2,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MELISSA MCCLASKEY was polite

MELISSA MCCLASKEY was polite, knowledgeable about the insurance plan she directed ne to, and patient with my needs.

29 September 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our representative was polite, knowledgeable, and patient while helping you find the right insurance plan. Thank you for taking the time to share your positive experience!

Rated 5 out of 5 stars

Jennifer really listened and helped me…

Jennifer really listened and helped me find a very good insurance company health insurance for my mother.

30 September 2026
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team member listened carefully and helped you secure great health coverage for your mother. Thank you for taking the time to share your positive experience with us!

Rated 5 out of 5 stars

Great experience

I didn't know anything when I first called and they helped with the full process and I ended up with a great Medicare advantage plan and a lot of benefits. They even sent me up with my prescriptions being sent to my home through Select RX. I couldn't have chosen a better company to help me with my healthcare needs.

30 September 2026
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that our team could guide you through the entire process and help you secure a great plan along with convenient home prescription delivery. Thank you for sharing your positive experience and for trusting us with your healthcare needs!

Rated 5 out of 5 stars

Teisha Love ❤️

Teisha Love, Her ability to be pleasant, professional, and research for the best interest of a person, lost in the world with insurance issues. I can’t be more grateful for what she’s done. So I think she should have 10 stars instead of five. Thank you.

30 September 2026
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Reply from SelectQuote

We are so grateful for your glowing feedback! It is wonderful to hear how dedicated and helpful our team member was in guiding you through your insurance concerns. Providing compassionate, thorough support is always our top priority, and your kind words truly mean the world to us.

Rated 5 out of 5 stars

Representative was knoweledgeable about…

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presented me with the available options. Her presentation was very helpful in choosing a plan to best serve my needs.

21 September 2026
SelectQuote logo

Reply from SelectQuote

We are thrilled to hear about your wonderful experience. It is fantastic to know that our representative took the time to listen carefully, answer all of your questions with patience, and guide you toward the best coverage for your specific needs. Thank you so much for sharing your positive feedback with us!

Rated 5 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful. Answered any any all of my questions. Great at his job. Thanks

29 September 2026
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our representative was knowledgeable and able to answer all of your questions thoroughly. Thank you for taking the time to share your wonderful feedback with us!

Rated 3 out of 5 stars

Medicare insurance help

I have too many different people calling me all which have a different opinion of what insurance is best for me so it gets confusing and frustrating.

29 September 2026
SelectQuote logo

Reply from SelectQuote

We appreciate your feedback.

Rated 5 out of 5 stars

They were patient and on point with…

They were patient and on point with explaining everything I needed to know about the new plan thank you so much

28 September 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our team was patient and clearly explained everything you needed to know about your new plan. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Bosede is a very knowledgeable agent

Bosede is a very knowledgeable agent. I felt secure in creating an account with her and that I received the best plan for me.

30 September 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our agent was very knowledgeable and helped you feel secure in creating an account and receiving the best plan. Thank you for your wonderful feedback!

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