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SelectQuote Reviews 

17,588
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,512 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally knowledgeable, polite, and patient when taking ample time to thoroughly explain various healthcare plans. People often mention that the friendly customer service team makes the entire enrollment process completely smooth, straightforward, and remarkably easy to understand. Some reviewers were not happy with the unexpectedly lengthy phone calls and the persistent, unprompted attempts to push additional insurance products. Consumers also noted that waiting for important benefits details or trying to reach previous agents afterward could occasionally become rather frustrating and confusing.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their friendliness, patience, and deep... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting knowledgeable and... See more

Service

People report positive experiences with service, noting that representatives are helpful, knowledgeable, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how helpful representatives made the... See more

Product

Customers had ambiguous experiences with product, reflecting mixed feelings about the plans. While reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke with Mia for almost 2 hours and thankfully she was so nice and knowledgeable. However the company needs to fix their phone system. I swear the reason it took so long was because there's like a... See more

Company replied

Rated 5 out of 5 stars

Select agent Akash Patel was amazing and helped me get the best coverage for my husband and I. Over a 2 days period he made sure I was covered fully according to my personal needs. After speaking with... See more

Company replied

Rated 5 out of 5 stars

The gentleman whom helped me set up the quote was very good at what he said, the best Medicare options I had. He also detailed the cost that may occur with specialist Drs. The hearing and eye exams t... See more

Company replied

Rated 5 out of 5 stars

The representative was very knowledgeable and polite. Provided me with the best option that would benefit my needs. Explained in full each benefit such as vision, dental, hearing, etc. I definitely re... See more

Company replied


Company details

  1. Health insurance agency
  2. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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4.7

All reviews

(17,588)

2,478 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would be in trouble without Select Quote

Select Quote was awesome. When Molina Healthcare dumped and didn't even bother to tell me, Select Quote's Representative found me a plan that was just as good if not better with Aetna. She was pleasant and a Christian and helped me through the process, and she spoke English. Also the rep. that I spoke to before (Juan Cruz) was awesome as well.

25 August 2026
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Reply from SelectQuote

We are so pleased to hear that our representatives were able to assist you in finding a plan that met your needs, especially after an unexpected change. It's wonderful that they made the process pleasant and helpful. We appreciate your kind words!

Rated 5 out of 5 stars

Professional and attentive...

Terry was both patient and highly professional. His attentiveness and determination made it clear he was committed to finding the best plan for me.

26 August 2026
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Reply from SelectQuote

We're so pleased to hear that our team member was patient, professional, and dedicated to finding the best plan for you. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Great info

Great info. Agent answered questions.Good service.

19 August 2026
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Reply from SelectQuote

Thank you for the feedback; we appreciate it.

Rated 5 out of 5 stars

Agents were friendly

Agents were friendly, polite, informative & patient. It was a positive experience.

25 August 2026
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Reply from SelectQuote

We're so pleased to hear that our agents were friendly, polite, informative, and patient, making your experience a positive one. Thank you for your kind feedback!

Rated 3 out of 5 stars

Need to ask questions about when I am…

Need to ask questions about when I am going to receive my benefits package no one has called me up I mean benefits I will receive have not heard yet please don’ leave in the dark about my benefits

19 August 2026
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Reply from SelectQuote

We understand your concern about not receiving information regarding your benefits package. We are actively working to provide you with the details you need.

Rated 5 out of 5 stars

The team as a quote was very helpful…

The team as a quote was very helpful and very knowledgeable on what my knees were and got me to all the right people that needed to be applied. Thank you so much for everything sincerely, Nathan Sanders.

26 August 2026
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Reply from SelectQuote

We're so glad to hear that our team was helpful and knowledgeable in assisting you. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

The staff was polite and very helpful…

The staff was polite and very helpful they explained everything to you answered any questions you had

19 August 2026
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Reply from SelectQuote

We're so pleased to hear our staff was polite, helpful, and thoroughly explained everything, answering all your questions. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

I had no idea of all my options

I had no idea of all my options, Jeffery Saxton walked me through everything, he was patient and very knowledgeable. Saved me a ton of money. Thank you

26 August 2026
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Reply from SelectQuote

We're so pleased to hear that our team member was patient and knowledgeable, guiding you through your options and saving you money. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

It was all good they explained things…

It was all good they explained things to me and help me with answering all my questions..

26 August 2026
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Reply from SelectQuote

We're so glad to hear that everything was good and that we could explain things clearly and answer all your questions. Thank you for your positive feedback!

Rated 1 out of 5 stars

Once they get your phone and email they…

Once they get your phone and email they never stop. I received 5 calls within 5 minutes after asking them to stop.

27 August 2026
Unprompted review
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Reply from SelectQuote

Thank you for sharing your feedback; we are sorry you received so many calls in such a short time frame.

Rated 5 out of 5 stars

They were professional and they did…

They were professional and they did what they said they were going to do and I really appreciate it. Thank you.

13 August 2026
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Reply from SelectQuote

We're so pleased to hear that our team was professional and delivered on their promises. We truly appreciate your kind words and thank you for your feedback!

Rated 5 out of 5 stars

Superior customer service

Superior customer service. She patiently answered all my questions and was upbeat about what I would be able to get plan-wise.

26 August 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear our team provided superior customer service, patiently answering all your questions and being upbeat about your plan options. We appreciate your positive feedback!

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