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SelectQuote Reviews 

17,187
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and knowledgeable, making interactions pleasant and efficient. Many people highlight the exceptional customer service, noting agents are patient, understanding, and provide clear explanations. The overall service is often described as outstanding, with people appreciating the personalized approach and ease of finding suitable plans. However, some customers also noted issues with contact methods, including unsolicited calls and misleading information about coverage. A few other people also felt that the process could be lengthy, involving multiple representatives and repeated identity verification.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting agents who are helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

User experience

Users describe positive interactions with the user experience, often feeling well-informed and comfortable... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers finding it easy to communicate with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They were excellent in getting me set up in a Medicare managed program to fit my needs ahead of my move to another state. They were friendly, helpful, courteous and efficient. They answered all the... See more

Company replied

Rated 5 out of 5 stars

The agent Andrew Wright was very helpful and informative in telling me everything I needed to know about this advantage plan. Even went as far as texting the whole plan advantages I would receive. I w... See more

Company replied

Rated 5 out of 5 stars

I was delaying my inquiries into an updated healthcare plan because of the perceived hassles. I feel stupid now because my conversation with my Direct Quote agent was more like talking with a friend.... See more

Company replied

Rated 5 out of 5 stars

help me fiqure out why my medical bills was costing me ,and why I was no longer receiving some benefits ,social services refused to tell me /help me after I asked several times ,I got rid of my small... See more

Company replied


Company details

  1. Health insurance agency
  2. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17k reviews

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1-star

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4.7

All reviews

(17,187)

2,303 reviews in the last 12 months

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Rated 5 out of 5 stars

Omg !

Omg !! Ashley was very patient and understanding with me !! She did not rush me !! The gentleman I talk with was also very understanding and patient even when he had to tell me again.. thank you

19 June 2026
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Reply from SelectQuote

We're so glad to hear our team provided you with such patient and understanding service. We appreciate your kind words!

Rated 5 out of 5 stars

Everything was explained to me and…

Everything was explained to me and everybody was patient, and everybody was nice and I was able to do what I needed.

18 June 2026
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Reply from SelectQuote

We're so glad our team was patient and helpful, ensuring everything was clear for you. Thank you for your kind words!

Rated 5 out of 5 stars

All of the licensed agents I spoke with…

All of the licensed agents I spoke with were kind, courteous people who listened to me and answered my questions… thank you for great customer service.

19 June 2026
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Reply from SelectQuote

We're happy to hear our agents were kind and courteous, listened to you, and answered your questions. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very easy to talk too explained…

Very easy to talk too explained everything in detail, got me set up with great insurance

18 June 2026
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Reply from SelectQuote

We're delighted you found our explanations helpful and secured great insurance. Thank you for your kind words!

Rated 5 out of 5 stars

My rep made it very easy to understand…

My rep made it very easy to understand the difference between my plan and the new plan. She did exactly as I would have. I trusted her within a few minutes. That was the big thing.

19 June 2026
Unprompted review
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Reply from SelectQuote

We're so glad to hear our representative made understanding your plan options easy and earned your trust quickly. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Took the time to explain it to me and…

Took the time to explain it to me and call me right back at the time she said she would

17 June 2026
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Reply from SelectQuote

We're so glad to hear we provided clear explanations and prompt follow-up. Thank you for your kind words!

Rated 5 out of 5 stars

Caring

The advisor I had was Tyler, Sarah and silena they were very knowledgeable, courtesy and professional great people persons. Patient,friendly and caring. Thank you so much for the opportunity to share my experience.

17 June 2026
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Reply from SelectQuote

We are so glad to hear about your positive experience with our team. It is wonderful to know our colleagues were knowledgeable and professional. Thank you for sharing your kind words.

Rated 3 out of 5 stars

Part of a group of transfer calls…

Part of a group of transfer calls linked together through Molina Health insurance. I did not enjoy the process at all. I do not recommend.

10 June 2026
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Reply from SelectQuote

Thank you for your honest feedback; we appreciate hearing from you on your experience.

Rated 5 out of 5 stars

Knowledge of products

Knowledge of products, friendliness, Patience, Explained information that was easy to understand, & answered any questions that I had. Excellent all the wasy

9 June 2026
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Reply from SelectQuote

We're so glad we could provide clear, understandable information and answer all your questions with patience and friendliness. Thank you for your excellent feedback!

Rated 5 out of 5 stars

Anne Dolmage was so wonderful

Anne Dolmage was so wonderful, she explained everything to me so well. She made me I understood everything and she made sure to answer all my questions in such a patient manner. I was so pleased with her help with me for the 2 hours it took she never made me feel like I was asking too many questions. She is top tier customer service for sure!!!

15 June 2026
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Reply from SelectQuote

We are so pleased to hear about your positive experience! It's wonderful to know our team provided such clear explanations and patient assistance. We truly appreciate your kind words.

Rated 5 out of 5 stars

The insurance lady who helped me out…teria smilie

The insurance lady who helped me out was wonderful,made sure I had everything I needed and even returned my phone call. Her name was Sylvia Washington.Wonder lady.

8 June 2026
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Reply from SelectQuote

We're so happy to hear about your positive experience! It's wonderful that our team provided such helpful and thorough assistance. We appreciate your kind words.

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