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SelectQuote Reviews 

17,966
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and agents are exceptionally knowledgeable, patient, and remarkably helpful when carefully explaining various complex insurance plans to clients. People truly appreciate the smooth process, professional communication, and clear guidance provided by representatives during their healthcare consultations. However, some customers also noted unexpected issues with specific product details, network limitations, and administrative follow-up. A small group of consumers experienced delayed policy activations, missing medical cards, or felt heavily pressured by unwanted extra service offers. Others experienced frustrating disconnections and prolonged waiting times when attempting to resolve these matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being extremely... See more

Customer service

Consumers find customer service to be positive, highlighting how helpful representatives patiently explained... See more

Service

Customers expressed immense satisfaction with the service, praising representatives for being kind,... See more

User experience

Clients share positive opinions on user experience, noting that representatives were helpful, friendly, and... See more

Product

Users describe ambiguous interactions with product, expressing appreciation for knowledgeable agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied

Rated 5 out of 5 stars

Dina was very in tune with the needs I have and worked to tailor a plan which would best meet those needs. She is always friendly and respectful as well as being extremely knowledgeable about all the... See more

Company replied

Rated 5 out of 5 stars

I didn't know anything when I first called and they helped with the full process and I ended up with a great Medicare advantage plan and a lot of benefits. They even sent me up with my prescriptions b... See more

Company replied


Company details

  1. Health insurance agency
  2. also in
  3. Insurance broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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4.7

All reviews

(17,966)

2,377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We Trust Our Select Quote Guy

Lamar Pringle is someone we feel we can trust and he looks out for his customers best interest!

30 September 2026
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Reply from SelectQuote

We are so pleased to hear that you had such a wonderful experience with our team member. It is fantastic to know that you felt well cared for and that your needs were truly prioritized. Thank you so much for sharing your kind feedback with us!

Rated 5 out of 5 stars

The wonderful lady that helped me knew…

The wonderful lady that helped me knew her stuff. She was amazing, and I am confident that she helped me find the right coverage for me.

7 October 2026
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Reply from SelectQuote

We're so pleased to hear that our agent was amazing and knowledgeable, ensuring you felt confident in choosing the right coverage for your needs. Thank you for taking the time to share your wonderful feedback!

Rated 5 out of 5 stars

They broke everything down and made it…

They broke everything down and made it to understand everything

30 September 2026
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Reply from SelectQuote

We are so thrilled to know our team was able to simplify everything for you and ensure all details were completely clear. Thank you so much for taking the time to share your wonderful feedback with us!

Rated 1 out of 5 stars

Safe Rides is not safe and don't show up.

Safe Rides keeps sending the same driver Ahmed Balal, he either doesn't show up, or he doesn't know how to read the gps. Then they left me stranded in the heat with no way home. I hate safe rides, the stress me out badly. I wouldn't recommend them.

7 October 2026
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Reply from SelectQuote

We are sorry to hear of this; thanks for making us aware.

Rated 1 out of 5 stars

Still haven't received my medical card…

Still haven't received my medical card from y'all and if I were to have a medical emergency I wouldn't be able to go to my doctor or to the emergenvy room beginning to think very little of this company.

30 September 2026
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Reply from SelectQuote

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Christy was well spoken easy to…

Christy was well spoken easy to understand and friendly. Best of all helpful , she helped me get exactly what I needed. Shes great.

6 October 2026
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Reply from SelectQuote

We are so pleased to hear that your experience was friendly and clear, and that our team member was able to help you find exactly what you needed. Thank you so much for sharing your wonderful feedback!

Rated 5 out of 5 stars

Lady Linda Kemper with clear explanation with diligence

Lady Linda was really kind, polite, showed patience with me. I appreciate. I almost felt I was taking to my friend?!
Second lady I am not sure how to spell her name Shanica? Sorry, she was kind and polite too.

6 October 2026
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Reply from SelectQuote

We are delighted that our team members made you feel so comfortable and cared for during your interaction. Creating warm, friendly connections while assisting you is always our goal. Thank you for sharing your wonderful feedback with us!

Rated 5 out of 5 stars

My agent

My agent, Kelsey Kutter, was so helpful and knowledgeable!!! She explained everything so that I could understand and did such a good job I hardly had a question. I will definitely be recommending Select Quote to my friends that are approaching retirement age.

6 October 2026
SelectQuote logo

Reply from SelectQuote

We are so thrilled to hear about your fantastic experience! It is wonderful to know that our agent took the time to clearly explain all of your options and address your needs so thoroughly. We truly appreciate your kind feedback and your willingness to recommend our services to your friends as they prepare for retirement.

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