I consulted Carine at Selectra, as she was recommended by a friend, to help me get internet from SFR. She initially entered my details on their website incorrectly, causing all sorts of problems.... See more
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See what reviewers are saying
Spoken to Oscar today from Selectra, and what a joy this was, he gave excellent customer service today, moving to my new supplier Edf, he was so professional and it was like chatting to a friend, suc... See more
Having been bubble wrapped for the last 37 years and not seen or been allowed to view any bills, it was a real delight to have an excellent employee at EDF Energy,namely, Rajeshwar Singh,explain eve... See more
Andrew Williamson was absolutely excellent. I needed to set up a new payment for gas and electricity. He went through every step, giving me clear, professional advice. His phone manner was calm, ve... See more
Company details
Information provided by various external sources
Welcome to Selectra, Europe's number 1 utility comparison service. Please let us know how we can improve our service - All feedback is welcome!
Contact info
United Kingdom
- juliette.neal@selectra.co.uk
- selectra.co.uk
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fantastic
I would like to say how grateful i was the way i was treated by Dean he was so helpful and explained how everything worked, nothing was to much trouble for him just a word fantastic
Anthony reassured me about my move and…
Anthony reassured me about my move and how he would sort it all out for me. He was friendly and informative. Absolute delight to be able to talk to a real person and be able to ask questions without feeling silly. Thank you Anthony.
I was happy with the service I received…
I was happy with the service I received fr Selectra, the lady I spoke to Elle Pigott and she was very knowledgeable and she got me to were I wanted to be, so thank u Elle.
Hi my conversation with Fynn was very…
Hi my conversation with Fynn was very refreshing made me feel at ease I’m glad I opted for British Gas evolve good man Fynn Give him a raise up thee Gunners
I spoke to a young lady called phoebe…
I spoke to a young lady called phoebe today , so helpful and polite nothing was to much trouble for her phoebe went above and beyond to help me cannot thank her enough
Wesley was very helpful and polite this…
Wesley was very helpful and polite this morning. He sent all we discussed to my e mail as requested.
Early days we will see how things progress.
Thankyou
I spoke to a man called Andoe
I spoke to a man called Andoe. Oliynyk he was very helpful and very polite and was a great help finding me a cheaper gas and electric.
Highly recommend Selectra..
A friend recommended selectra and I can honestly say I’m glad I got in touch with selectra😊
Mr. Patrick. H was brilliant in helping me find the best tariff that I could afford! Nothing was too much trouble and he went above and beyond to make sure I get the best tariff which I did! I truly wish I contacted selectra years ago as they are brilliant!
A huge thank you to Patrick, Andrew and Elaine who also helped my sister with the best and affordable tariff 😘 I highly recommend Selectra..
All the best team and thanks again 🙏🙏🙏
Keep safe
Best wishes
Sharon Smith😊😊😊
Fantastic service
Hi, I was fortunate enough to speak to such a lovely, professional and friendly advisor today. Really the service was behond my expectations. Phoebe is accurate, clear, polite, reassures and answers all queston or concerns. I also got help to set with British Gaz and further information about how to move in wisely by choosing reliable providers. I am french so I needed guidance from someone patient, clear and understanding.
Absolutely wonderful human being
Absolutely wonderful human being! I cant thank her enough for all of her help as well as the generally lovely conversation! The name of the individual who helped me was Phoebe Doherty
Exquisite customer service
The best customer service I have received from an energy company from a very special kind hearted soul I believe to be names Danijela Car. Cool surname btw:) with a fantastic customer service experience, spoke to a few foreign customer service advisors but none fit in her category. Great laugh and very patient as well on the phone. Any company ceo should feel lucky to have such a great employee. I know I would. Best of luck!
Absolute scam with EDF
Absolute scam with EDF - switching clueless people and acting as if they were the supplier. This needs to stop, will be going to ombudsman, just you watchh.
Dean boyne very helpful
Spoke to a lovely gentleman called Dean bryne through selecetra regarding the cost of my prepayment meter he was very helpful took time to explain different options that are available to me and got me a much cheaper deal would rate 5 star and would use this company again
I had excellent service from a charming…
I had excellent service from a charming and helpful employee.
Mohit khatwani was really helpful and…
Mohit khatwani was really helpful and helped me understand everything so glad and grateful
He's by far the best person that has helped me though a hard and stressful time
Could not be happier with the help and information I got
Incredibly knowledgeable and helpful
They are incredibly knowledgeable and helpful. The person I spoke to not only took the time to walk me through the ins and outs of my current electricity contract, but also helped me make an informed decision to move to a cheaper one. I highly recommend.
Highly recommend.
Spoke to Robert who helped me get the best deal for my elderly parents and was very kind and helpful.
Horrendous company with scam people…
Horrendous company with scam people trying to sell on behalf of People Energy
Kingsley was very helpful and friendly
Con artists
Con artists, some offshore call center badgering me to change to EDF, cmon man ridiculous.
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