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Self Financial, Inc. Reviews 

2,192
•
TrustScore 4 out of 5

4.1

Non-bank financial service
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Review summary

Created with AI, based on recent reviews

Looking at 641 reviews, reviewers had a great experience with this company. Many loyal customers share that using the service has significantly helped improve their credit scores and overall financial habits over time. People truly appreciate how easy the application process is and how convenient the platform is to navigate on a regular basis. Some reviewers were not happy with customer service, mentioning difficulties reaching support staff and experiencing long waiting times for receiving new cards. However, some people also noted persistent frustrations regarding payment processing delays, unexpected verification steps, and strict rules associated with early payments.

What people talk about most

Payment

People report ambiguous experiences with payment, noting that while monthly bills are easy to handle and help... See more

User experience

Consumers find user experience to be positive, highlighting how easy the application is to navigate,... See more

Service

Users describe ambiguous interactions with service, expressing appreciation for how reasonable payment plans... See more

Product

Reviewers mention positive feedback about product, noting that it has become a huge asset and significantly... See more

Customer service

Customers had ambiguous experiences with customer service, as some reviewers praised helpful agents who... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The company is helping to build my credit which is great but if you miss a payment due to lack of funds it will negatively impact your credit score. Wish there was a better window in which the timefra... See more

Rated 5 out of 5 stars

They help you save while building credit. I’m horrible with money and it’s like I’m paying a bill but I get all the money back and it shows I’ve been paying something consistently which makes your cre... See more

Rated 5 out of 5 stars

Everything I didn’t expect! These people DO NOT STEAL YOUR MONEY! In fact they save almost every dollar you pay in. You put into a CD if you choose too. At first I was not so happy, I admit it. But af... See more

Company details

  1. Non-bank financial service

Written by the company

4 Million Builders served, and counting. Self is a financial technology company with a mission to help people build credit, particularly those who are new to credit or who might not have access to traditional financial products.

Contact info

4.1

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(2,192)

565 reviews in the last 12 months

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