Self & More Reviews 314

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great service. Re-stock updates and regular discount codes. Fast delivery with tracking info. Well packaged, safe and discreet. Never had any issues with this business :) xo

Rated 5 out of 5 stars

Found self and more through Lauren Ashley Gordon's recommendations for various items. Very impressed, easy website to navigate. User friendly. Swift packing and shipping. Descreet packaging. Love thei... See more

Company replied

Rated 3 out of 5 stars

Good vibrations but way to tight. Quality of materials is good, really smooth. Satifiyer products are really good it's ashame it's too tight. Maybe it's just because we've not used one before and it'... See more

Rated 5 out of 5 stars

It feels really good to be able to support a sex-positive business with values and principles that align with my own. So often sex shops and resources are curated and written through the male lens. I... See more

Company details

  1. Sex toy store

Written by the company

Self & More is the UK's sex-positive sex toy store. We celebrate pleasure and aim to help you find the tools and the language needed to have even better sex with yourself and others. Discreet shipping and free UK delivery on orders over £35. We stock only quality, body-safe products and will happily provide a personalised toy recommendation for anyone - simply drop us an email to get the conversation started.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

314 reviews

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Rated 1 out of 5 stars

Poor customer service

I still haven't recieved my order. it's been over a week if not 2 since I ordered for next day delivery. Have requested a refund a number of times and keep getting told to sit tight and wait. Also not being able to speak to someone on the phone is infuriating.

3 June 2022
Self & More logo

Reply from Self & More

Hi Pooja,

Huge apologies again for the issue we've had with your order. As I explained, packages are sometimes delayed or lost by Royal Mail - this is infuriating for us as a business as well as for our customers. We have done our best to investigate this with RM for you, but of course this process took slightly longer than usual due to the Jubilee bank holiday weekend.

As discussed via email, I've issued your full refund and I sincerely apologise again for the inconvenience. As a small business we rely on Royal Mail to get orders to our customers, and we understand it's hugely disappointing when they mess this up.

Kind regards,

Lauren @ Self & More

Rated 5 out of 5 stars

Nice package

Wonderful product. Exactly what I wanted and quickly and discreetly delivered. Wish there were more zips and compartments though.

6 May 2022
Rated 5 out of 5 stars

What a great shop

What a great shop! Great products (including my latest purchase 😉)and always a fast delivery too!
Love the owner and her attitude. Responsibly and playfully encouraging us to have more pleasure! Highly recommend!

4 May 2022
Rated 5 out of 5 stars

Amazing products

Amazing products, great quality, swift delivery, lovely lovely people. What more can I say? Brilliant site. They've got you covered, any issues and they are super responsive. Lauren specifically is a legend.

3 March 2022
Rated 5 out of 5 stars

Great service!

Very pleased with the quality of products and speed of service as always. They arrived well protected in a nondescript box.

26 February 2022
Rated 5 out of 5 stars

Fuss free

Fuss free, but I also contacted Self & More with some questions and they were very happy to answer. The pink paper in the package was a nice touch.

19 February 2022

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